I ordered a bamboo laundry basket. On receipt I discovered that the cotton liner had a defect in the stitching. I notified EcoBath who responded promptly and sent a replacement liner. The real test... Leggi di più
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Delivery was super quick and I love the loofah products. They were excellent at removing flaky skin. Many thanks
Easy ordering process and fast delivery. I really wanted some towelling slippers and I love the ones I got from Eco Bath London, they were inexpensive but they’re comfortable and they do the job. Whil... Leggi di più
Bought this Olive wood nail brush from Eco Bath. Prompt delivery and good price when compared to similar products from other vendors. So far the product seems completely waterproof. Time will tell whe... Leggi di più
Dettagli dell'azienda
Scritti dall'azienda
Starting as a small shop in Camden market, Eco Bath London has blossomed into a manufacturer and supplier of organic natural body care and bath accessories. We offer our customers the highest quality products made with ingredients sourced solely from environmentally sustainable sources. We are passionate about our products and understand the value they hold in the lives of our customers and for the planet.
Informazioni di contatto
Unit 35, Industrial Estate, 37 New Lydenburg St, Greenwich Peninsula, London , SE7 8NE, London, Regno Unito
- 02088580850
- marketing@ecobathlondon.com
- ecobathlondon.com
4,9
Eccellente
147 recensioni
Nessuna traccia di inviti alla recensione precedenti
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Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Item arrived damaged
Item arrived damaged. Sent photo showing where damage was and was told it must have been my fault by pushing back the iPad tray too far back. I phoned the company and said the photo shows the damage is nothing to do with the iPad tray (was on the side) and told again it was my fault for pushing the iPad tray back. Guy then hung up on me. Horrific company. Avoid at all costs.
3 gennaio 2025
Non scritta su invito
Had to pre-order the bath robe but it…
Had to pre-order the bath robe but it actually arrived quicker than they said it would. I was a bit disconcerted by the creamy colour of the robe but I'm guessing that is because it is made from unbleached cotton. Bought as a Christmas present so will have to wait to find out whether the recipient likes it!
9 dicembre 2024
Non scritta su invito
Christmas gift
Very well presented. Fast delivery time. Lovely it came gift wrapped overall very pleased.
14 dicembre 2024
Non scritta su invito
Great quality
Great quality
Arrived promptly :)
Thank you
Natural and lovely
10 dicembre 2024
Non scritta su invito
Timely delivery and while not tested as…
Timely delivery and while not tested as yet (bought as a pressy) brush appears to be pretty good quality and frankly preferred to buying from online market places who import poor quality items from far east.Worth paying extra for a more quality product
5 dicembre 2024
Non scritta su invito
Great product
Great product, lovely scent and good value for money.
5 dicembre 2024
Non scritta su invito
Excellent service and products
Prompt service. Loofahs excellent! Very pleased with purchase.
22 ottobre 2024
Non scritta su invito
Risposta di Eco Bath London
Dear Happy_shopper 23,
Thank you so much for your wonderful feedback! We’re thrilled to hear that you enjoyed our loofah. It’s incredibly motivating to know that our products are appreciated by valued customers like you.
Please don’t hesitate to reach out if you ever need anything. Thanks again, and we hope you continue to enjoy it!
Warm regards,
Eco Bath London Team
Delivery was prompt
10 ottobre 2024
Non scritta su invito
Risposta di Eco Bath London
Dear Millicent_Rowe 4,
Thank you for your kind words and for taking the time to let us know about your experience! We’re so glad to hear that your delivery arrived on time. Ensuring a smooth and timely service is very important to us, and we’re thrilled that we could meet your expectations.
If there’s anything else we can assist you with, please don’t hesitate to reach out. Thanks once again!
Warm regards,
Eco Bath London Team
Comfy well made spa slippers
I am a male size 9 shoe, the slippers are listed large and supposed to be for a 10/11.
They are what I hoped in quality and well padded in towelling but my heel hangs over the herl edge very slightly. They could be 5mm longer ideally, I doubt at all they would fit 10/11.
10 ottobre 2024
Non scritta su invito
Risposta di Eco Bath London
Dear Curtains123,
Thank you for sharing your experience with the slippers! We’re glad to hear the quality and padding met your expectations. It sounds like the sizing may indeed run a bit smaller than expected, especially if they’re meant to fit a 10/11. Your feedback about the length difference is very helpful—it’s details like these that help us improve our products and better guide future customers on sizing.
Thank you again for choosing us, and please feel free to reach out if there’s anything else we can assist you with!
Kind regards
Eco Bath London Team.
Brilliant brush
Brilliant brush, and great price for the quality. Will be ordering another size to take out and about. And, beautifully packaged.
7 ottobre 2024
Non scritta su invito
Good service, slightly disappointed with one item
Because one of the soaps I'd ordered was out of stock, they rang me to ask what to replace it with - good service!
The items arrived well-packaged and undamaged.
I am slightly disappointed with the Bamboo Bath Puff: it's smaller than I expected and very tightly packed so it's quite hard to use effectively. Perhaps it will loosen up with use...
26 settembre 2024
Non scritta su invito
Be careful when ordering from this site
I ordered a bundle of a bath tray and a bath salt but I received the tray only. I contacted the customer service team who refused sending me the bath salt saying that I should have added it to my order. There is no option to add it separately, only to select the type. They stopped responding to my email so I guess they are not going to send the other part of my order. Just be careful when ordering from Eco Bath London.
18 settembre 2024
Non scritta su invito
Risposta di Eco Bath London
Dear Viktoria,
Thank you for your custom and comments you made.
After discussing this matter with our team, e have accepted that the information that we had on our website was misleading and we have updated it now.
We have had our email exchange just a couple of days ago and we have decided to send you Epsom salt after our meeting. Making any comment or not would not have made any change about sending you the requested item.
Pleased to let you know the Epsom salt is on its way to you. You just needed to give us time for response. It was not like we stopped our response after many emails exchange.
Fast efficient delivery
Fast efficient delivery. Beautiful packaging.
23 settembre 2024
Non scritta su invito
Very quick dispatch smells lively
22 settembre 2024
Non scritta su invito
Great website
Great website, good prices and nice products received as expected. Would use again.
27 settembre 2024
Non scritta su invito
Product was delivered well packaged.
Product was delivered well packaged and on time. The addition of a lavender posy stuck down with a "thank you" sticker was a nice touch. The product itself is very good quality.
12 settembre 2024
Non scritta su invito
Easy process
Easy process. prompt delivery well packagedand of course beautiful soaps.
We have been trialling an assortment of soap on a ropes but Eco Bath are a stretch ahead of their rivals!
21 settembre 2024
Non scritta su invito
Finally!
Finally, some travel slippers that fit my feet! Hotel slippers seem to be made for people with tiny feet. I'm a size 9, so not huge, so now I can take these with me when I travel.
5 settembre 2024
Non scritta su invito
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