Eclipsecarsales Recensioni 215

TrustScore 4.5 su 5

4,6

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Scopri cosa dicono le persone

Valutata 5 stelle su 5

Purchase my car I was very happy from start to finish with my experience of purchasing a car from Eclipse. Tom was very welcoming and helpful , the whole process was made simple and easy. Tom kept... Leggi di più

Valutata 5 stelle su 5

Checked out there cars on line, wanted something automatic and more modern than my X Trail, found a Range Rover that fit my budget and requirements. Went up there just idly strolling round, a guy sai... Leggi di più

Valutata 5 stelle su 5

The whole team were very helpful, dealing with Ryan initially, then Becca to go through the finer details and finally Tom who made the collection and handover very smooth indeed. A quality out indeed... Leggi di più

Valutata 5 stelle su 5

Bought a Sukuzi S-Cross today - had an excellent experience with Roy, who was both knowledgable and polite. Car runs fine, is in excellent condition and experience was very smooth. Will keep an e... Leggi di più

Dettagli dell'azienda


Informazioni di contatto

4,6

Eccellente

TrustScore 4.5 su 5

215 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Nessuna traccia di inviti alla recensione precedenti

Questa azienda non ha mandato inviti ai suoi clienti, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 66% delle recensioni negative ricevute

Solitamente risponde entro 1 mese

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Valutata 3 stelle su 5

Bought an Audi Q3 from Eclipse cars

Bought an Audi Q3 from Eclipse cars, Paul was helpful on the day but the aftercare from him is appalling, he promised to contact me with issues I had that was 2weeks ago , there secretary is very helpful , I’ve requested a 2nd key with no response , they paid for 2 tyres but when fitted the back 2 were needed to be replaced at my expense , not my best buying experience,

4 settembre 2022
Non scritta su invito
Valutata 5 stelle su 5

Great service

Great service, no questions unanswered.
Coffee and a good chat about the purchase.
Friendly polite staff that go the extra mile.
10 out of 10 from me.

30 agosto 2022
Non scritta su invito
Valutata 4 stelle su 5

Arranged to collect car at 4pm

Arranged to collect car at 4pm, waited till 4:20 due to previous buyer arriving late and was told it would be another 10 mins. Handover eventually at 4:45. Vehicle now needs new sensor but apart from that seamless and wonderful vehicle so far.

10 maggio 2022
Non scritta su invito
Valutata 5 stelle su 5

Roy and his team were helpful and…

Roy and his team were helpful and friendly without being pushy allowing for us to take the time we needed to look around the car we were interested in and subsequently bought. Roy made the process of buy our new car very easy. Highly recommend.

5 maggio 2022
Non scritta su invito
Valutata 4 stelle su 5

Best customer care I have come across…

Best customer care I have come across in a long while!
Paul & his team were very helpful and professional during the whole process from start to finish and the quality, standard of the car is amazing!
Will definitely recommend and come back for my next car upgrade.

11 aprile 2022
Non scritta su invito
Valutata 5 stelle su 5

Brilliant service

Paul made it so easy with great communication especially after travelling a long way. Car was exactly how described and part exchange was easy. Would highly recommend these guys. Great site easy to find.

4 marzo 2022
Non scritta su invito
Valutata 5 stelle su 5

Excellent service

Found staff very helpful and made it easy to complete purchase.
My only reservation was that I have still not receivednthem correct MOT Certifiacate for the veheicle. All I was supplied with was a DVLA printout. Hopefully I will receive it soon

17 dicembre 2021
Non scritta su invito
Valutata 5 stelle su 5

Very Professional

Very Professional
Very Professional sale from Wayne of my C4 Picasso, accurately described, great price and from my first phone call to handover day communication, knowledge, and attention to detail were second to none, I travelled from Fife Scotland and was not disappointed, would highly recommend Eclipse to family and friends, First Class and my new car was Immaculately presented.

30 novembre 2021
Non scritta su invito
Valutata 5 stelle su 5

Volvo XC60 from Eclipse Car Sales

Just bought a used Volvo from Eclipse Car Sales, and have to say it was easily the most pleasant car buying experience I have had. Roy and his team were very knowledgable and helpful throughout the process. All of my questions and requests were dealt with quickly and professionally. I would happily recommend them to family and friends. Thanks guys

12 ottobre 2021
Non scritta su invito
Valutata 5 stelle su 5

Lovely genuine couple that dealt with…

Lovely genuine couple that dealt with my purchase, made to feel comfortable and unrushed in my decision to buy my vehicle, helped with finance and drove away within 2 hours of seeing vehicle at the showroom. Thanks Roy and Paula.

16 settembre 2021
Non scritta su invito
Valutata 4 stelle su 5

I bought a second hand car from Eclipse…

I bought a second hand car from Eclipse Car Sales. I had a serious fault on the vehicle after a few weeks of running it. The problem was quite complicated and took a year on and off to find the solution. The car had to go back and forth many times but they always supplied a loan car. What I want to say in this review is that they did not give up on me leaving me in a mess. They persisted at cost to them until they diagnosed and fixed the issue. This shows true professionalism and trust. They even collected the car from me on several occasions which they did not have to do. Would I use them again?. You bet..

11 agosto 2021
Non scritta su invito
Valutata 1 stelle su 5

Avoid avoid avoid

Avoid avoid avoid. I’ve had over £2,000 in repairs already. Go elsewhere

14 giugno 2021
Non scritta su invito
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Risposta di Eclipsecarsales

Bought a 10 year old part exchange car from us in December 20 and complained and threatened negative reviews from day 1 unless we paid for a new MOT to be performed at his own garage. Also did not take an extended warranty which is always a good idea with any car let alone an older one. Things can happen. We contributed to the MOT and two new rear tyres and the car was given a new MOT at his preferred garage. We had a thank you for helping and didn't hear anymore about the matter.
7mths on the customer wants more tyres as they have worn out the rear ones again and promised more negative reviews if we don't help.
Sadly on this occasion we have had to decline as there is a limit we are prepared to do after this length of time, the fact that a new MOT has been performed at the customers preferred garage and no extended warranty was taken.

Valutata 5 stelle su 5

Searching for something special

Searching for something special
Searching online for another car saw Eclipse website, visited site saw the collection of used cars, decided to visit.Spoke to Roy on phone to make appointment, a beautiful presented BMW was waiting for my perusal,absolutely pristine i decided to buy on the spot. All the paperwork taken care of in a very profesional manner. I would highly reccomend Eclipse to any prospective buyer.

2 maggio 2021
Non scritta su invito

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