My recent encounter has been a complete…
My recent encounter has been a complete letdown. After receiving a partial order, I attempted to reach customer service by phone, only to be kept on hold for nearly two hours without any assistance. On the other hand, when I contacted them via email, I received a prompt response assuring me of a refund within 10 working days. However, it's now been three weeks, and I'm still waiting for my refund. When I contacted customer service again, they attributed the delay to a technical issue, stating that the refund got stuck in their system. I find this explanation rather unconvincing, especially considering the seamless processing of my initial payment.





