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Scopri cosa dicono le persone

Valutata 1 stelle su 5

Meineke hooked me up with this delightful loan. Then promptly ruined my car. I have argued for two days about missing the end of cap. I spread the final payment o er 3 forms of payment. They stated m... Leggi di più

Valutata 1 stelle su 5

Do not use easypay. Scheisty scammers. They take payments without authorization, regardless of whether or not auto pay is enabled. Their website's English needs review, and half the links don't work.... Leggi di più

L'azienda ha risposto

Valutata 1 stelle su 5

Pretty much the same as everyone else, dont use or trust them. Such a slap to the face when your half way done paying it off then go back to the original pricing of what you originally started paying... Leggi di più

L'azienda ha risposto

Valutata 1 stelle su 5

I paid off my loan already (and on time to prevent the interest). I called and confirmed that it was paid off, though the website still shows a balance two months later. The representative told me no... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Finanza e assicurazioni

Scritti dall'azienda

EasyPay is dedicated to offering simple, transparent consumer finance options that grow small to medium businesses and enrich the lives of customers with good to no credit. Our core principles of exceptional customer and merchant service ensure an outstanding repeat customer experience and as a result, the long term financial health of our business partners.


Informazioni di contatto

1,5

Pessimo

TrustScore 1.5 su 5

198 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Ha risposto al 83% delle recensioni negative ricevute

Solitamente risponde entro 1 mese

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Great Customer Service from the…

Great Customer Service from the Representative that helped me with my account, she show Great concern for my issue that I was having, thank you so much for the Representative help 😊

29 dicembre 2022
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Risposta di EasyPay Finance

Jack, thank you for sharing your experience. We are happy to hear we were able to assist you and correct any concerns that you were experiencing. It is our goal to provide the highest level of customer experience on every call.

Valutata 1 stelle su 5

RUN FAR FROM THIS BUSINESS

-1000 Stars if I could.
This is the worse company I will NEVER work with again. The biggest scam Ever.

DO NOT BORROW FROM THEM EVER.

Their payment system is set up to fail you from the start. 189% Interest on all payments. If you get a return payment and the issue is on the company side. Kiss your promo period good bye. Every time Ive tried to make a payment there was an issue and instead of their system picking up an incorrect card number or expiration date (typo) they just let you put the info in the system and go, unlike other financial businesses who alert you that your payment method has an issues. Call up and speak with customer service and the only thing they will ever tell you is there is "NOTHING WE CAN DO ABOUT THAT" YOU'RE NEVER GOING TO STOP OWING THESE PEOPLE.

DO NOT BE A VICTIM HERE. SAVE YOURSELF AND RUN TO THE NEXT WORST OPTION THESE PEOPLE ARE NOT IT.

******************************************************************
Came back to edit my review and let someone know that if you have an issues do not contact phone support as they are terrible and will not do anything to get your issue resolved ask for the customer service email address. They were able to resolve my issue in less than 1hr of emailing them.

22 dicembre 2022
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Risposta di EasyPay Finance

We're sorry for the frustration this has caused. We want to go over your agreement and account with you. Please contact us at (866) 438-8372 or email us at CustomerService@EasyPayFinance.com

Valutata 5 stelle su 5

Getting approved for EasyPay Finance…

Getting approved for EasyPay Finance was fast and such a great resource for me. I found a very expensive dog that I wanted and paid her off, interest free, in less than three months.

3 settembre 2022
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Risposta di EasyPay Finance

Lynn, thank you for sharing this review.

Valutata 1 stelle su 5

I will never use this company again I…

I will never use this company again I paid faithfully every two weeks and all I got in return was a 500 dollars added to my payments and make it so bad I only had 300 dollars left then I come my payments is now 800 dollars and when you call customer service they don’t care about you and what you got going on they just care about money I will never ever use this company again the rip you off

20 dicembre 2022
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Risposta di EasyPay Finance

We are sorry to hear that you had a negative experience with us. We want to go over your agreement and account with you. Please contact us at (866) 438-8372 or email us at CustomerService@EasyPayFinance.com

Valutata 1 stelle su 5

Stay far away from these predators

Stay far away from these predators ! Ive been trying to find a puppy and this pet shop that I found in Hershey PA was offering this 90 day interest free on one, I made the big mistake of doing business with this company! I had a death in the family and lost track of time by 1 week I called them to see if there was any way to lower the 168%APR which I am pretty sure is illegal being that the top rate set fourth in California (where the company is based) is 10%

5 dicembre 2022
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Risposta di EasyPay Finance

We're sorry for the frustration this has caused. We want to go over your agreement and account with you. Please contact us at (866) 438-8372 or email us at CustomerService@EasyPayFinance.com

Valutata 1 stelle su 5

In as little as 2 weeks...

Cost me over 100$ in interest in less than 2 weeks, I paid off the entire 4000 before the third week and they never even gave me my interest back like they said. Overcharge and then lie to customer as a lender that's just wow. America.

30 settembre 2022
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Risposta di EasyPay Finance

We're sorry for the frustration this has caused. We want to go over your agreement and account with you. Please contact us at (866) 438-8372 or email us at CustomerService@EasyPayFinance.com

Valutata 4 stelle su 5

The review

I gave 4 stars to easy pay hold because little wait time on hold and the person I talk to had a hard time hearing me

5 dicembre 2022
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Risposta di EasyPay Finance

Tyler, thank you for sharing your review. We appreciate your business. We continue striving to improve on our hold times and your exiperence.

Valutata 1 stelle su 5

Fraudulent company

I wish i would have known about this prior to accepting a contract with them. These people are FRAUDULENT!!! My agreement was only 848.13 and i have over paid by 956.22 they pretend to return payments and try to act like it is your banks fault. Managers hang up with you to not resolve the issue. Re attach inquirys to my credit score. I have spoken to several managers all have different excuses. I have provided proof to them and yet they still say i owed them money and would not stop until i gave them an extra $68.09 I will be taking legal action against the corruption of this company. I have never been this infuriated with a company in my life. Anyone whos considering them. Save yourself the time and money!
** update ** I had my bank on a 3 way call with them verifying the last two payments with a manager ( laura) very nasty. Accused me multi times of not paying the last payment and even after hearing that she still was in disbelief that the last payment was not made and still will not refund me for the overpayment . She literally heard them tell her that it was not refunded & the payment posted. Got really quiet and said thankyou. Still needed to do research. She had no excuse to not refund me. Instead she wants to escalate to another supervisor and give me a call back. She got mad when i told her i was recording her. And said she will hang up if i continue to record her. I will update this tomorrow if anything changed with this the ( Third manager ) tbh i belive they are just h e double hockey stick bent on keeping my money because they had a problem on their end and they want my money to take care of their problem. If this manager is still in disbelief that the payment was deducted and refuses to refund me the next step will be disputing with my bank and the best part about that is telling them the time wellsfargo was conferenced into the call and the rep telling the manager that i paid 2 different times. So they wanna keep the charades and refuse to give me my money back they have no idea how far im willing to go. They have the right one!. Il update this when i hear from this other manager tomorrow *

16 novembre 2022
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Risposta di EasyPay Finance

We're sorry for the frustration this has caused. We want to go over your agreement and account with you. Please contact us at (866) 438-8372 or email us at CustomerService@EasyPayFinance.com

Valutata 5 stelle su 5

Convenient

Convenient, user friendly, and resourceful.

26 ottobre 2022
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Risposta di EasyPay Finance

Jeff, thank you for taking the time to share this review. Thanks for being our customer.

Valutata 1 stelle su 5

I made a 1000 dollar payment in my 90…

I made a 1000 dollar payment in my 90 day which would have left me with 200 left to pay if they continued to take my bi weekly payments they quit taken them out I owed 880 after that now owe 2300 because they quit taken my bi weekly payments. That is a breach of contract. Now have to get lawyer involved.

As they Bot reply their customer service person even said that something wasn't right on my phone call. It's been 48hrs since I was told I would hear back with 24 to 48 hrs and still nothing. I also have emailed them with a photo of the contract that states prepayment doesn't change the next payments day. Yet they quit taking payment after which makes it a clear breach of contract. This place has many class action law suits filed stay away. Learn from the 50% 1 star reviews

20 settembre 2022
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Risposta di EasyPay Finance

Sam, it is disappointing to hear about your experience. As we outline the terms of the 90-day promotional period on every agreement and how to take advantage of this great offer, we want to see how we can assist you. Please contact us at (866) 438-8372 or email us at CustomerService@EasyPayFinance.com

Valutata 5 stelle su 5

quick approval

27 ottobre 2022
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Risposta di EasyPay Finance

Thank you for your review and we are glad you had an excellent experience.

Valutata 1 stelle su 5

If I could rate zero I would

If I could rate zero I would.
My contractual payment drafted from my account, it does every 2 weeks. I made an extra payment from a different account which was returned because my husband unknowingly used the money.
Easy Pay kicked my account out if the finance program due to the return payment.
I tried to explain what happened, and that they did receive the contractual payment and the return of the extra payment was not intentional.
They could care less.
I emailed Mary Jones,Predident, Jay Yeager the controller, BBB and the merchant to ask them to quit using this company. It is just not fair to me.
I have done everything right. This was completely a mistake.
Pure crooks.
I am so mad I can't think staight.

28 ottobre 2022
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Risposta di EasyPay Finance

We are sorry to hear that you had a negative experience with us. We would appreciate the chance that you gave us to turn around you experience.

Valutata 5 stelle su 5

Swift, seamless service

I called to change the amount of the online payment made the night before, after realizing the payoff figure wouldn't clear due to an unexpected/unauthorized ACH that had hit my account. I was able to adjust the amount paid on my EasyPay account quickly, easily, and with the relief of knowing my bank account would not end up overdrawn. The agent was professional, understanding, reassuring, and also very helpful. I have never had a negative experience dealing with the company, or with customer service. Phenomenal all around!

29 ottobre 2022
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Risposta di EasyPay Finance

Thank you for sharing your experience and providing this review Kimberly. We appreciate your business.

Valutata 5 stelle su 5

Abigail is an excellent representative…

Abigail is an excellent representative for Easypay Finance. I was very unhappy with an issue with my account and Abigail was very patient and sympathetic with me in getting this issue resolved. Abigail restored my faith in true customer service.

27 ottobre 2022
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Risposta di EasyPay Finance

Vera, thank you for sharing your experience with Abigail. We are happy to hear she was able to assist you and correct any issues that you were experience. It is our goal to provide the highest level of customer experience on every call.

Valutata 1 stelle su 5

had 90 days to pay off a loan or I…

had 90 days to pay off a loan or I would owe 135% interest. I have 45 days still left in my loan and I accidentally selected the wrong card so my payment got returned I never missed a payment and in 30 days I managed to pay 75% of my loan and it voided the 90 day agreement so now I’m stuck paying 135% interest. I tried to bargain to pay the balance in full and they wouldn’t accept the offer so now I’m stuck paying 135% over a stupid mistake.

20 ottobre 2022
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Risposta di EasyPay Finance

We are sorry to hear that you had a negative experience with us. We would appreciate the chance to turn your experience around. Please contact us at (866) 438-8372 or email us at CustomerService@EasyPayFinance.com

Valutata 5 stelle su 5

Excellent quick approval easy and…

Excellent quick approval easy and simple application

30 settembre 2022
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Risposta di EasyPay Finance

Nikki, thank you for leaving this review. We are glad to hear that it will smooth and quick for you. Thank you for your business with us.

Valutata 1 stelle su 5

Zero stars for this company!!

Zero stars for this company! They are the biggest crooks I've ever seen. Don't believe me check out their Better Business Bureau page and see the extremely long list of complaints! DO NOT FINANCE THROUGH THEM!! You pay off your loan and they will concoct a scam to charge you an outrageous amount of interest, example they have charged over 100% in interest, OVER! On loans that have no interest if paid by a certain date. You pay your loan off in full by the required date and that's when they tell you interest occurs daily, from day 1 of the loan!! And regardless of what they claim THEY DO NOT make this known and I have every screenshot of contracts, offers, talking to representatives, and what I received in person from the merchant. And not once did anyone say nor is it mentioned in writing the intrest is charged daily, NOT ONCE. The only thing that is pushed repeatedly is to pay off by a certain date to have no interest. Do not use this finance company!! You're better off going without whatever it is you're trying to get financing for!!

5 ottobre 2022
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Risposta di EasyPay Finance

We apologize for this experience. We attempted to go over your accounts with you, but we need your correct contact information. Please call us at (866) 438-8372.

Valutata 1 stelle su 5

easy to get but hard to get rid of even…

easy to get but hard to get rid of even at paying every 2 weeks for a year and still not paid off all i borrowed was 1100.00. i have paid this debt off more than once. They are very harrassing. I removed the auto pay and the card from my account and easy pay went back in re-enrolled me and started taking frm that account at their will

11 giugno 2022
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Risposta di EasyPay Finance

We are disappointed to hear that you had a negative experience with us. We ensure that each customer is provided their terms and payment information. We would
appreciate the chance to turn your experience around. Please contact us at (866) 438-8372 or email us at CustomerService@EasyPayFinance.com

Valutata 2 stelle su 5

your interest rate are extremely…

your interest rate are extremely excessive. with that being said you could at least give 6 months to help ease those going thru hardships. Three months is not enough time. if I had the funds available to pay on the original cost I would not have needed your services. I appreciate the help BUT taking advantage of consumers during hard times is akin to price gouging.

25 agosto 2022
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Risposta di EasyPay Finance

We are sorry for the concern. As our 90 day interest rebate program is a great way to payoff your loan we ensure that each customer is provided their terms and payment information. We would like to see how we can help, contact us at (866) 438-8372 or email us at CustomerService@EasyPayFinance.com

Valutata 5 stelle su 5

Easy Pay helped me get the tires and…

Easy Pay helped me get the tires and brakes I needed for my vehicle on a payment plan

27 agosto 2022
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Risposta di EasyPay Finance

Elvia, we are glad that we could be there when you needed it. Thank you for share your story and providing this review.

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