Easy Bathrooms - Bristol Filton Recensioni 22

Mixed experience. Firstly the initial sell with Will was fine. Nice helpful chap. Process was fine. Then we paid a deposit which was quite a lot for 2 bathrooms. The time from paying to getting an installation date confirmed felt long and we had to chase it up which was disappointing. We were told the team that was doing the installation was no longer available so they’ve got someone else, “but they’re very good”. That didn’t really fill me with confidence. Then we had to go through the detailed order list to make sure it was accurate, if anything is missing wrong it could be our fault etc etc. The whole balance has to be paid in advance of the installation which I wasn’t comfortable with at all. I felt we were chased too much for the money. We were on holiday abroad and had problems accessing our money because of it so it took us some time to get it sorted, I felt a bit badgered by all the calls for the money.

Then came the actual installation - AK & Team were outstanding! Arrived 7.45am daily, worked until 6-8pm each night, little break in between, 2-4 people working each day. Clean, polite, tidy, hard working guys, worked brilliantly as a team. Stripped out 2 leaky damp bathrooms, channelled out, plumbing, electrics, the lot all done in 6 days. They were amazing and couldn’t fault a thing. Would highly recommend them. The quality and finish of both bathrooms is exceptional.

Collection of the waste within 7 days - this was interesting. 3 huge full Hippo bags. Easy bathrooms/Hippo sent a lady in a transit van to collect them. She empties them by hand, even in 38 degrees! My husband help the poor girl do ours. She only took 1 bag as the van was full so the other 2 bags are still here. This bit of the systems doesn’t work at all, I was expecting a lorry with a grabber that picked the bags up and took them away. It isn’t that.

Had all the items I wanted in stock. Staff was pleasant. Delivery was on time and delivery man was very helpful.I managed to change an item I ordered in error.

Item not labeled as requested.

Good advice in store. Good communication regarding date and time of delivery. Friendly delivery staff who handled two heavy items with ease.

Nice helpful staff. Excellent service

We have had lots of issues with our bathroom from damaged furniture which won't be replaced, a bath panel that warps and this won't be replaced.

Super efficient
Great advice
Good choice
Excellent quality
Grace was knowledgeable , approachable and quick at responding

Excellent products and good service

Billy the manager was brilliant very knowledgeable helped us with choosing the right bathroom also doing a 3D plan ,making sure all the units and tiles were ordered on time and delivered quickly so the fitters could get on with the job.we are very impressed with the units and tiles lovely quality

I'm trade and I'm normally served by Billy from Bristol Filton branch. He has extensive experience of customer service. Always helpful

Great service, especially from Billy at fitting branch. They take time to help you and give great advice 👍

Great service from Billy at the shop, sorted out our bathroom layout & ordered everything through him. Delivery quite a lot as we spent over £4000 & only Kerbside so had to lift everything in & over 55 now so hard work.

We got a great design, with top quality products and a really good sale price. Communication was clear and frequent, and excellent attention to detail throughout. Recommend highly.

Excellent service and good quality

Excellent advice and service given by the team at Filton. Thanks to Billy, Steve and Bridget for your patience and steering me to the correct product choices

Great customer service and very helpful. Quality of the product was excellent

Filton Branch - We had the pleasure of visiting this branch recently. The service we received from Billy was exceptional. He was very professional and determined to provide a solution to a query we had. Together with Bridget they came up with a resolution which we were very grateful for. When we come to renovate our bathroom we’ll be back to Easy Bathrooms
Also loved their sense of humour

Easy Bathrooms Filton Bristol, knowledgable staff who really go out of their way to help you get great results. No problem when I’ve had to mess them around as no project goes smoothly in my experience. Would def recommend.