Easy Light Bulbs Recensioni 

I was in no hurry for the fluorescent tubes that I ordered on 23rd February. Just as well because I sent a chasing email on 4th March followed up by a phone call on 10th March which prompted delivery two days later.

Customer service on the phone was excellent. The tubes were extremely well packed and exactly what I ordered. Had the initial response been quicker I would have given a five star review.

Very slow, ordered 3 bulbs which their website listed as in stock (implying 3 to 5 days for delivery) and it then took 3 weeks for them to ship them from their warehouse, Royal Mail then did their bit and delivered in 2 days. No response to my emails querying the delay. I have serious doubts about the veracity of the 4 & 5 star reviews on their website.

Order never delivered. Ordered, confirmation e-mail received. No sign of goods. Two chaser e-mails to customer service and nothing. 1 star is too generous.

I SO wish I had looked on here before ordering anything… I paid for two bulbs a month ago, chased the order up repeatedly. I had one automated email asking how my order/delivery went. A: WHERE are the bulbs!? One came. I’m still chasing the other (their despatch note detailed only 1 of 2 was sent, but no explanation). No one replies to emails. When you get the automated reply that says they’ll be in touch within 48 hours, it’s fiction. I’m really trying extra hard not to order from Amazon because of Bezos, but JFC… how hard can it be to know what stock you have, and send it out!? NEVER AGAIN.

Maybe don't bother. Long wait, then the Kosnic spiral bulbs I received were from a faulty batch and smoked on installation. No response when emailed. NVM.

Ordered two bulbs on 7/2/25 to get an outdoor light for an elderly lady with dementia’s outside light working. No despatch communication. Nothing arrived. Sent an email to query my order, no reply. Tried phoning and eventually got through on 19/2/25. Helpful lady on phone said they were swamped and she had over 13000 emails to answer. Later that day I had an order notification and despatch notification. Bulbs arrived next day.

I made my order on the 7th Feb.

Since then no communication, no responses to email. I have missed a deadline and no longer need the products.

Please can I have an immediate refund

Order E044833

Placed an order 3 weeks ago, no communication from the supplier since. We have sent several emails and to no avail…
If you can’t supply the order do take it nor the money!!
Shocking how this company is still trading!!!

The delivery and packaging was really good. I have emailed you about the problem with the order but as yet haven't heard back. I don't know whether I was at fault ordering the wrong light or not have told you what we needed and waiting advice.

I have been running a property maintenance company for over thirty years and this is the worst service I have ever received. Absolutely no communication by email or phone. I am sure whether they actually have a phone as they never answer it. To all tradespeople out there, warning, do not use.

After having previous problems with communication (only resolved after previously posting a negative review here), I did finally receive my order of 6 bulbs. Unfortunately two of them didn't work. I contacted the company seeking either replacements or reimbursement but have had no response whatsoever. I won't be using this company again - ever!

no responce from two emails with questions and still no delivery three weeks later

The order confirmation for dispatch never came so had to call them, order had not been sent due to high demand for goods. Not ideal as missed a deadline to complete a job for a customer. Communication needs to be much better.
On a positive they did dispatch immediately and refunded the postage.

Still waiting for an order placed on Feb 2nd. I have sent an email requesting an update or to advise when/if the order will be dispatched. No reply or any communication since confirmation of order email & no answer on telephone.

All 15 bulbs were corroded and the customer service did not come back to my complaint. Very disappointed.

We're unfortunately still waiting for an order placed on Feb 1st. I have sent two emails requesting an update or to advise when order will be dispatched. No reply or any communication since confirmation of order email.

I would not use this supplier again. I ordered 6 bulbs in December and when they arrived two were broken. I emailed with photographic evidence, to request two replacements. So far, i.e. two months on, I still have had no response.

Edit: I have added two more stars because a company rep. contacted me to explain that the delay was due to waiting for more stock of the lightbulbs I’d ordered and to apologise for not updating me about this sooner. Also, I was offered replacement bulbs of the same type and function, though a different brand. These arrived, intact, this morning. Thank you, despite the long wait, I appreciate the follow -up.

Awful company to deal with, i placed an order on a 4-5 day lead time and 7 weeks later still waiting. They don't reply to e-mails and have now been promised dispatch within a week.. i'm just glad the nights are getting longer and it's not as dark now.

Ordered 3 weeks ago - no delivery, no reply to emails, and they don't pick up phone calls. I'm left suspecting this business is a scam.

They sent me the wrong bulb.

I ordered a 15w T8 Sylvania Warmwhite 450mm Fluorescent Tube as set out on the order.

They sent me a 18w T8 600mm 2 foot Colour: 29 as set out on the delivery note.

If they have a computerised system how can the delivery note possibly have a different item to the order note?

So know I'm out of pocket with a bulb that I cannot use anywhere.