EasternMarine Aquariums Recensioni 

672
•
TrustScore 5 su 5

4,9

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Valutata 5 stelle su 5

Has come from Eastern Marine. They are not the closest supplier of Marine fish etc. but they are the only ones that I trust to provide the best for their customers. Not only that, they are my go-to fo... Leggi di più

Valutata 5 stelle su 5

Really impressed with the service at Eastern Marine. Matt was knowledgeable, patient and genuinely helpful, taking the time to answer my questions and give practical advice for my new setup.

Valutata 5 stelle su 5

Thanks Matt and team as all ways exceptional fish and coral and thanks for the advice about the salt, yes you’re right about it 🤫 I can hear your eyes rolling from here. Sarah loves her Trachyphylli... Leggi di più

Valutata 5 stelle su 5

Great shopping experience. The four coral frags arrived in excellent condition with good color and polyp extension. The Tridacna clam looks healthy and opens nicely, very well packed for shipping. The... Leggi di più

Dettagli dell'azienda

  1. Negozio di animali

Scritti dall'azienda

Hi, welcome to EMA! We're New Zealand's leading Marine Aquarium Experts, specialising in the importing of live fish and coral from all around the world, as well as key dry goods brands such as Fauna Marin & Red Sea. Our highly trained staff are dedicated to helping you achieve excellence with your reef tank. Need help? Reach out!


Informazioni di contatto

4,9

Eccellente

TrustScore 5 su 5

672 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,9

Tutte le recensioni

(672)

51 recensioni negli ultimi 12 mesi

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Valutata 1 stelle su 5

Don’t buy from here

Yet again you guys don’t send stuff in a timely manner. Will be avoiding your store and not recommending you to anyone. It shouldn’t take over a week for a 2 item order to even leave your store. I was assured it would be picked up Thursday to arrive today and tracking is still showing it’s with you. Despite me advising one item is needed urgently

7 marzo 2024
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Risposta di EasternMarine Aquariums

Evening,

Understand your frustration entirely - we've refunded this order and are happy to provide it free for you once the Prime arrives in-stock. Our POS system is causing major headaches for our inventory system, so we are working as quickly as we can to sort this out. Thank you and sorry for dropping the ball.

Valutata 5 stelle su 5

Good service.

Good service. Had a delay with package being sent. But they went the extra distance and put a Saturday ticket on so I got my order with minimal stress. Thank you.

29 gennaio 2024
Valutata 5 stelle su 5

I love the effective communication

I love the effective communication, and the friendly service, as well as always healthy fish being supplied. Never need to second doubt myself when I am at EMA. Matt is so patient and is always answering all my questions, which is really comforting.

22 gennaio 2024
Valutata 5 stelle su 5

I was so impressed buying fish from…

I was so impressed buying fish from here. I bought 2 clown fish and a turbo snail they were shipped quickly and got here (to the other end of the country) within 24 hours! The fish are awesome and we are very happy customers. Definatly will be buying from them again.

6 dicembre 2023
Valutata 5 stelle su 5

Be careful of Cart Timer.

Black Friday deals were good, cart said it would hold your items for 30 minutes. It did not. When you went further along the purchase process it removed all the sold out items.

Edited: 1st December. They resolved this issue and put right. Thanks again!

23 novembre 2023
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Risposta di EasternMarine Aquariums

Hey Liam, sorry to hear this happened. Things can sell out quickly especially when the website is very busy. Please email us and we will help sort this out for you. Thanks for the order!

Valutata 5 stelle su 5

11 out of 10

Nice and quick processing of my order. Packaging was excellent and contained a chocolate fish. Along with my receipt which had a handwritten 'Thanks for your order' on it. The fish had me straight away as it put a smile on my face. This wasn't a huge order either, under $80.
Well done EMA you have gained yourself a customer. I'll have to come and visit.

14 novembre 2023
Valutata 5 stelle su 5

Excellent advice and service fish were…

Excellent advice and service fish were healthy and arrived in excellent condition. Fast over night delivery with clear communication regarding pick up. Would highly recommend to contact Matt when setting up an aquarium or buying fish, corals, equipment, fish food, supplements anything to do with the hobby.

8 novembre 2023
Valutata 5 stelle su 5

Awesome support.

Awesome support in getting my reef tank up and running and helping me pick the right gear for the job but not extra stuff I dont need. PS my fish love your frozen food!

29 settembre 2023

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