EA Mobility Recensioni 

87
•
TrustScore 4.5 su 5

4,4

Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 5 stelle su 5

My parents were kept updated regularly as they stayed with us whilst the work was being done. The installation was thoroughly professional and completed to a high standard. This addressed all my pare... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

AURIS from ea mobility was amazing. I can't thank him enough. His work was exceptional with care and attention to detail. He is an absolute credit to the company. Always smiling he worked so hard and... Leggi di più

L'azienda ha risposto

Valutata 3 stelle su 5

My Wet room is missing to hand rails one was paid for on interim bill. So for dissabled person use is impossible. Incomplete closure in front of stopcock, Small Wall damage plaster behind bathroo... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

The design team were very good. The bathroom looks lovely. The workmen, specially Paul was exemplary, beautiful craftsman, worked all day, cleared stuff each day. Understood disability needs. Hope he... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Ristrutturatore di bagni
  2. anche in
  3. Fornitore di ausili per la mobilità
  4. Negozio di forniture per il bagno

Scritti dall'azienda

EA Mobility is a family-run specialist in accessible bathrooms for older and disabled people, with over 20 years' experience and Which? Trusted Trader status for eight years running. We design and install wet rooms, walk-in and level access showers, walk-in baths, accessible kitchens, ramps and equipment such as hoists, bath lifts and smart toilets, managing each project from design to building work. Every customer has different access needs, so each installation is designed around the person using it, with discretion, fast turnaround and quality materials. Our installers, surveyors and project managers are fully trained, directly employed and DBS-checked. We're approved by the Trading Standards Approved Code, Which? Trusted Traders and Safe Local Trades and Services, and proud partners of Parkinson's UK and the MS Society. We cover all of the UK. Qualifying customers pay 0% VAT. Call FREEPHONE 0800 955 8810 or visit eamobility.com for a free home visit or a free brochure by post.


Informazioni di contatto

4,4

Eccellente

TrustScore 4.5 su 5

87 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 100% delle recensioni negative ricevute

Solitamente risponde entro 48 ore

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,4

Tutte le recensioni

(87)

49 recensioni negli ultimi 12 mesi

Scrivi una recensione
Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Excellent service from EA Mobility

We have just had an extremely good experience with EA Mobility who recently fitted a walk-in shower for us. The materials arrived on time a few days prior to Lawson the fitter starting the installation. He was very good at consulting us to sort our minor details and his workmanship could not be faulted. All the rubbish was promptly cleared away and we are now enjoying our new shower. We can thoroughly recommend EA Mobility.

13 luglio 2026
Non scritta su invito
Logo di EA Mobility

Risposta di EA Mobility

Thank you for such a thoughtful review. We're really pleased everything ran to plan — materials arriving ahead of the start, the installation going smoothly, and the rubbish cleared away promptly at the end.

Lawson will be delighted to hear his workmanship couldn't be faulted, and especially that you felt consulted on the details along the way. Those small decisions are what make a shower feel like it was made for you rather than simply fitted, so we'll make sure he sees this.

Enjoy your new shower, and thank you for recommending us.

The EA Mobility Team

Valutata 5 stelle su 5

Very happy

Very happy. Efficient process end to end from design to technical survey & install, all made easy by the excellent team.
Mum was particularly happy with Craig the main installer who was very patient, accommodating, leaving the space clean & tidy throughout the process. Solution focused overcoming & resolving a tricky technical challenge.
Great communication from the whole team both on and offsite. End result looks great. Would definitely recommend.


13 luglio 2026
Non scritta su invito
Logo di EA Mobility

Risposta di EA Mobility

Thank you for such a generous review. It's great to hear the process felt efficient from design through to survey and install — that's a lot of moving parts, and making them feel seamless is what the team works hard at.

We're especially glad your mum was so happy with Craig. Patience, keeping the space clean throughout, and finding a way round a tricky technical problem rather than compromising on the result are exactly the qualities we value in him, and we'll make sure he hears this.

Thank you for recommending us, and please pass on our best wishes to your mum.

The EA Mobility Team

Valutata 5 stelle su 5

Efficient and professional

EA mobility has been a positive experience all the way through - great customer service, real experts in their field, highly organised and of course Patrick Walsh our fitter was a total star - friendly, helpful and a real craftsman! Thank you EA Mobility

17 luglio 2026
Non scritta su invito
Logo di EA Mobility

Risposta di EA Mobility

Thank you — this is a lovely review to read. "Real experts" and "highly organised" are exactly what we aim for behind the scenes, so it means a lot that it came across from the customer's side too.

And Patrick will be thrilled to be called a total star and a real craftsman. He brings that same friendliness and care to every home he works in, and we'll be sure he sees this.

Thank you for choosing EA Mobility.

The EA Mobility Team

Valutata 5 stelle su 5

Outstanding workmanship

We are absolutely delighted with the quality of the workmanship of our recently installed walk in shower, wall cladding, non-slip floor, new radiator, new towel warmer, raised comfort WC and new wash basin. The whole process from the initial consultation, 3D design, surveyor's report and actual installation all took place with 3 weeks. Connor, Sean, Robert and in particular Adam (installation team - 4 working days to install) were outstanding throughout. Highly recommend this company

19 giugno 2026
Non scritta su invito
Logo di EA Mobility

Risposta di EA Mobility

Thank you for such a detailed review — it's a real pleasure to read. Going from first consultation to a finished bathroom in three weeks, with the 3D design and surveyor's report in between, takes a well-coordinated team, and we're so pleased it felt that way from your side.

Connor, Sean and Robert will be delighted with the mention, and Adam especially — fitting the shower, cladding, flooring, radiator, towel warmer, WC and basin to that standard in four working days is a job well done, and we'll make sure he knows you noticed.

Thank you for recommending us, and enjoy the new bathroom.

The EA Mobility Team

Valutata 5 stelle su 5

I am disabled and we made our minds up…

I am disabled and we made our minds up to go for a wet room.
The surveyor Coll turned up promptly and we had a full discussion as to our requirements.
We managed to get an appointment for installation quite close.
On the day of installation the installer appeared and it was a man called Peter.
Peter was very knowledgeable and worked tirelessly for four days. There was a hiccup because the supplier sent the wrong radiator. NOT THE FAULT of EA. It was arranged that the Monday would finish the job and Peter turned up early Monday morning and again worked tirelessly to get completion which he did. We were VERY fortunate to have Peter and he was a great advert for the Company. If any of our friends want to go down the same route then we would have no problem recommending this Company.

8 giugno 2026
Non scritta su invito
Logo di EA Mobility

Risposta di EA Mobility

Thank you for taking the time to write such a full and fair account — we really appreciate it.

We're glad Coll's visit gave you the chance to talk everything through properly, and that we could get your installation booked in quickly. We're sorry about the radiator mix-up; even when the fault lies with a supplier, it's still our job to put it right, and we're pleased Peter came back first thing on the Monday and saw it through to completion. He'll be very touched to be called a great advert for the company — and, for what it's worth, we think so too.

Thank you for recommending us to your friends, and we hope the new wet room is making life easier every day.

The EA Mobility Team

Valutata 5 stelle su 5

From planning to inception ,the whole…

From planning to inception ,the whole project for my walk- in shower was carried out professionally especially the fitter Ray who was faultless in his work

22 maggio 2026
Non scritta su invito
Logo di EA Mobility

Risposta di EA Mobility

Thank you for your kind review. We're pleased the whole project, from the planning stage through to the finished shower, felt professional at every step.

"Faultless" is about the best thing you can say about a fitter, and Ray will be delighted to hear it — we'll make sure he does. Enjoy your new walk-in shower.

The EA Mobility Team

Valutata 5 stelle su 5

Kieran was the fitter assigned to our…

Kieran was the fitter assigned to our bath replacement shower install. Kieran demonstrated he is both hard working and conscientious. A highly able craftsman who delivered a top install. My wife and I are delighted. We are both now well into our 80’s and our new shower has made a material difference to our lives……thank you Kieran and thank you EA Mobility Group. Highly recommend.

8 maggio 2026
Non scritta su invito
Logo di EA Mobility

Risposta di EA Mobility

Thank you both — this is exactly why we do what we do. Hearing that a new shower has made a material difference to your daily lives is the best outcome we could ask for.

Kieran will be very proud to read this. Hard-working, conscientious and a highly able craftsman is a description any fitter would be glad of, and we'll make sure he sees it.

Thank you for recommending us, and we wish you both many years of enjoying your new shower.

The EA Mobility Team

Valutata 5 stelle su 5

Right from the start I felt comfortable…

Right from the start I felt comfortable with EA Mobility. From Tara who helped me design a walk-in shower to Damien who installed it with minimum fuss. I was kept informed throughout the installation and consulted when needed. Damien was very pleasant and I had minimum disruption to my day. I am delighted with the finished result. Thankyou.

14 maggio 2026
Non scritta su invito
Logo di EA Mobility

Risposta di EA Mobility

Thank you so much for your lovely review! We’re delighted to hear you felt comfortable with us from start to finish. We’ll be sure to pass your kind words on to Tara for her help with the design, and to Damien for his tidy and pleasant installation work. Enjoy your new walk-in shower!

Valutata 5 stelle su 5

Superb workmanship !

I have just had a shower and non slip flooring installed by ea mobility. The whole experience was brilliant from first to last. The adviser, Michael, listened to what I needed but didn't try to pressure me to choose a more expensive option or to buy at all. He just took measurements and e-mailed me quotes. The work started on Monday 20 April when the fitter, Warren Jones arrived promptly at 8 am. The workmanship is superb and I would wholeheartedly recommend ea mobility to anyone.

20 aprile 2026
Non scritta su invito
Logo di EA Mobility

Risposta di EA Mobility

Thank you so much for the wonderful review! We pride ourselves on offering a pressure-free experience, so it’s fantastic to hear that Michael made you feel at ease. I will gladly pass your compliments on to him and to Warren for his superb workmanship and prompt arrival. Enjoy your new shower and non-slip flooring!

Valutata 4 stelle su 5

Lawson our fitter was extremely…

Lawson our fitter was extremely friendly clean and efficient. Felt very safe with him in our home. Communications could be improved with EA themselves but cannot fault the work.

22 aprile 2026
Non scritta su invito
Logo di EA Mobility

Risposta di EA Mobility

Thank you for your feedback. We are delighted to hear that you felt safe with Lawson and that his work was faultless, clean, and efficient. We will certainly pass your kind words on to him. We also appreciate your comment regarding our office communication; we take this seriously and will use it to improve our service moving forward.

Valutata 2 stelle su 5

Sub-standard walk-in Shower Installation

The customer service I received from EA Mobility regarding the installation of a walk-in-shower in August 2025 was very unsatisfactory.

I was told that the installation would take 3 days so I booked into a hotel. I came home after that time and found the job had not been completed because the wrong glass panel had been delivered. I had to wait for the correct one to be delivered and installed before I could use the shower. The installation actually took 8 days! On the same day the job was completed, I received a phone call from a woman at EA Mobility demanding that I make the final payment, which I did. I was surprised as I expected EA Mobility to carry out an inspection to make sure the installation was done properly, before taking final payment. It was not long before I started having issues. The rubber at the bottom of the shower door was too short and the side panel had not been installed securely and kept moving out of place. As a result, water kept leaking out of the side when in use. I contacted EA Mobility in early December 2025 to report the issues and Jon, the installation manager, came to investigate. He confirmed that the rubber was too short and a new one needed to be ordered, but did not address the panel. While Jon was inspecting the shower, he said I could no longer use it and that a Triton engineer would need to be booked to fix it. He did not say what was wrong. I went 19 days over Christmas 2025 without being able to take a shower. When the Triton engineer arrived in the new year, he discovered the water temperature gauge had been installed incorrectly. The blue and brown wiring were installed the wrong way around which he said was potentially dangerous. The engineer corrected this serious blunder. Before he fixed it, I took a photo to send as evidence to EA Mobility which I did, but there was still the issue with the side panel. The next issue I had was the inside shower door handle came loose, due to the door not locking properly when showering. At this point, I called my nephew, who has experience with installation work and asked him to take a look. He confirmed the installation was substandard. Jon came again to inspect the faulty door handle and my nephew was also there to support me. He discussed all the faults with Jon, who agreed that the shower needed to be reinstalled. I am convinced that if my nephew had not been present this would not have happened. Although I was given a date over the telephone for the reinstallation, I did not receive any written confirmation. I called the day before the work was due to be carried out to check it was still going ahead and to request written confirmation. A report was sent to me outlining the work to be done. The reinstallation took 2 full days to complete and I could not shower during that time. I found this further disruption stressful. I am very disappointed that I have never received an official letter from EA Mobility apologising for the substandard installation or even acknowledging responsibility. As a vulnerable pensioner with severe mobility issues, the installation of a walk-in shower was supposed to make my life easier, but the whole experience has been very stressful. I am not impressed with the inadequate customer service I received from EA Mobility and I would not have used their services if I knew things would be so poorly handled.

19 agosto 2025
Non scritta su invito
Logo di EA Mobility

Risposta di EA Mobility

We’re very sorry to read about your experience and the distress this situation has caused you. This is not the standard of service we aim to provide, particularly for customers who rely on us to improve accessibility and comfort in their homes.

We fully recognise how frustrating the delays to your installation must have been, especially given the inconvenience of arranging alternative accommodation. The issue with the incorrect glass panel and the extended installation time clearly fell short of the expectations we set, and we understand how disruptive this was.

We’re also concerned to hear about the faults you experienced following completion. While we appreciate you bringing these to our attention and allowing us the opportunity to investigate, it’s clear that the process of resolving them took longer than it should have. We sincerely regret the period during which you were unable to use your shower, particularly over the Christmas period, and the stress this caused.

Regarding the technical issues you’ve raised, including the concerns identified by the engineer, we take matters of safety and installation quality extremely seriously. Please be assured that this was escalated internally and reviewed with our installation team to ensure appropriate standards are consistently met.

We’re pleased that all issues have now been fully resolved following the reinstallation, and that the shower is now functioning as intended. However, we recognise that the additional disruption and lack of clear communication added to your frustration. We also apologise that you did not receive a formal written apology.

Your feedback is important to us and has been shared with senior management as part of our ongoing efforts to improve both our service delivery and communication with customers.

If there is anything further you would like to discuss, please don’t hesitate to contact us directly.

Kind regards,
EA Mobility

Valutata 5 stelle su 5

Wet room shower enclosure

Had my new bathroom fitted over the last week, arrived very promptly and worked very hard and kept the noise and mess to a minimum. Patrick kept me informed as he was progressing and he was polite and friendly through out.

17 aprile 2026
Non scritta su invito
Logo di EA Mobility

Risposta di EA Mobility

Thank you for sharing your experience! We are delighted that Patrick delivered a prompt, polite, and tidy installation for you. Keeping you informed throughout the process is exactly what we aim for. Thank you for choosing EA Mobility!

Valutata 5 stelle su 5

Very Satisfied customer

Damien, our fitter, was amazing from start to finish. He was very patient and caring to my very elderly father, who has mobility issues and ensured the walk in bath and grab handles were exactly as Dad wanted.taking the time with him to include him in important descions.
The end product is exceptionally well installed, looks good and provides safe and comfortable bathing.

17 aprile 2026
Non scritta su invito
Logo di EA Mobility

Risposta di EA Mobility

Thank you for sharing such a lovely review! It’s fantastic to know that Damien made the process so positive for your father and delivered an exceptional installation. Ensuring our clients feel comfortable and respected is always our top priority. We wish your father all the best with his new, safe bathing space!

Valutata 5 stelle su 5

Pleased with our new shower

Kiran the Fitter was very pleasant and helpful and did a good job. He left everything clean and tidy.
EAMobility were a very professional company to deal with. I would recommend them.

16 aprile 2026
Non scritta su invito
Logo di EA Mobility

Risposta di EA Mobility

Thank you for sharing your experience! We're delighted you found our team professional and are pleased with your new shower. It's great to hear that Kiran was helpful and tidy throughout the work. Enjoy your new shower!

Valutata 5 stelle su 5

Great Industry knowledge

Big shout out to Rod who recently went out of his way to help me with niche advice. After meeting at Naidex exhibition, Rod researched a specific product to meet my needs AND contacted me with really useful information. Such kindness and effort to share knowledge for no personal gain as he was not supplying the aid I needed. He just wanted to help! Thank you, I wouldn’t have found the product without your help.

27 marzo 2026
Non scritta su invito
Logo di EA Mobility

Risposta di EA Mobility

Thank you for sharing your experience! Helping people live independently is at the heart of what we do, so it's brilliant to hear that Rod could guide you to the right product after Naidex. We will certainly pass along your shout-out and thanks to him!

Valutata 5 stelle su 5

Excellent Service

The service from start to finish was outstanding. Both Coll and Peter went out of their way to ensure what we ordered and wanted was delivered and installed to an excellent standard with minimal disruption to ourselves. Thank you

25 marzo 2026
Non scritta su invito
Logo di EA Mobility

Risposta di EA Mobility

Thank you so much for your feedback! Ensuring our installations are completed with minimal disruption is very important to us, so it’s great to know Coll and Peter hit the mark for you. We appreciate your kind words and hope you enjoy your new installation.

Valutata 5 stelle su 5

Very satisfied with our new shower room…

Very satisfied with our new shower room installation. The project taken by EA mobility was seamless from start to finish. Accomplished in a short period of time with very minimal disruption. Excellent finish to very high standards. I honestly recommend EA mobility to others for their high standards. An extremely professional installer Ivan.

13 febbraio 2026
Non scritta su invito
Logo di EA Mobility

Risposta di EA Mobility

Thank you for sharing your feedback! We're thrilled to hear that Ivan completed the project to such high standards with minimal disruption. Knowing you are very satisfied with your new shower room means a lot to the whole team.

Valutata 5 stelle su 5

Damien did an excellent job can’t fault…

Damien did an excellent job can’t fault his workmanship very perlite kept us well informed

25 marzo 2026
Non scritta su invito
Logo di EA Mobility

Risposta di EA Mobility

Thank you for your feedback! It's great to hear that Damien provided an excellent, polite service and kept you in the loop. We appreciate your review and hope you love the finished result!

Valutata 5 stelle su 5

Excellent Service

Excellent service from this Company they were very professional from start to finish.
The finished product (a walk in shower)is excellent this is largely due to AURIS the fitter who was very prompt courteous and worked in a clean and tidy manner.
I would have no hesitation in recommending E A Mobility
Mrs Jean Taylor

20 marzo 2026
Non scritta su invito
Logo di EA Mobility

Risposta di EA Mobility

Thank you for sharing your experience, Mrs. Taylor! It’s fantastic to hear that Auris delivered an excellent, professional installation from start to finish. We truly appreciate your high recommendation of EA Mobility. Enjoy your new shower!

Valutata 5 stelle su 5

E A Mobility highly recommended

E A Mobility are an excellent company to deal with from booking the first appointment to completion of the wet room. Auris our fitter was extremely hard working, talented and a pleasure to have in our house. Having struggled for a year to find a company that would fit a wet room in spite of the concrete floor and underfloor heating, we now have a stylish and functional wet room enabling us to stay in our current property.

13 marzo 2026
Non scritta su invito
Logo di EA Mobility

Risposta di EA Mobility

Thank you for sharing your experience! We know how stressful it can be trying to find the right team for complex installations, so we're thrilled we could deliver a stylish and functional wet room for you. I'll be sure to pass your lovely feedback on to Auris. Thank you for highly recommending EA Mobility!

Come funziona Trustpilot

Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.

Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.

Scopri di più su come vengono gestite le recensioni su Trustpilot.

Ecco qui 8 consigli per scrivere delle ottime recensioni.

La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.

Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.

Scopri di più