What a great company ordered my item yesterday and was delivered today rang them with a question and the surpost i got was brilliant would highly recommend
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Friendly staff and top service, always there to help and go an extra mile for their customers. Always friendly environment and willingness to help or educate or advise. Best shop in town for walk in ,... Leggi di più
I order now a good few months now! And there delivery by DPD is cheap and fast, would definitely recommend, because If U don't understand something and email them,,at least for them U get a response!... Leggi di più
Everything has been fine until you have a problem. Bought battery less then a month ago that troubles charging. They want me to send it back registered post (at my expense) so I am going to be l... Leggi di più
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Irlanda
- e-shop.ie
4,0
Molto buono
58 recensioni
Ha risposto al 100% delle recensioni negative ricevute
Solitamente risponde entro 48 ore
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
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E battery
What a great company ordered my item yesterday and was delivered today rang them with a question and the surpost i got was brilliant would highly recommend
11 aprile 2026
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Great service,thank you!! 👍
Great service, good value on products,delivery was fast,good value and packaged well for transport!! 💯👏
24 febbraio 2026
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Slecht
21 december 2025 een bestelling gedaan maar niets ontvangen
10 gennaio 2026
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Risposta di E Shop
Hello,
thank you for your review.
We have carefully checked our system and unfortunately we cannot find any order placed under your name or with the details provided on December 21, 2025. It is possible that the order was not completed, placed with a different store, or with incorrect details.
We would be more than happy to investigate this further and help resolve the issue. Please contact us directly with your order number or any confirmation details:
📞 Landline: 051 323 438
📱 Mobile: +353 86 320 4664
✉️ Email: eshopireland@gmail.com
We take customer satisfaction very seriously and look forward to hearing from you so we can assist you as quickly as possible.
Kind regards,
eShop Ireland Team
Superb Service
Superb Service. I have been buying from E Shop for a long time. Consistently excellent. SUPER fast delivery and really lovely people to deal with.
9 settembre 2025
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Excellent Service
I have been using e-shop.ie for a while now and they actually so reliable, very reasonable prices and delivery is excellent with Dpd.
28 agosto 2025
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Speedy Delivery from E-Shop.ie & DPD
Speedy Delivery from E-Shop.ie & DPD
Thank You All.
Best Regards.
Karl M
Naas
23 agosto 2025
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No complaints, genuine seller 👍
I order now a good few months now!
And there delivery by DPD is cheap and fast, would definitely recommend, because If U don't understand something and email them,,at least for them U get a response!! definitely staying with this company 😁
24 giugno 2025
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I used this shop for the first time…
I used this shop for the first time online and I ordered yesterday and received my order today! So far so good!🙂
17 giugno 2025
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They sent me a cheaper 4 pack of vape…
Ordered a 4 back of cailburn G3 vape pods They instead sent me a cheaper 4 pack of vape pods. that didn't fit my vape. Just terrible and annoying . Not worth sending back for a refund like the offered in a email. Wasted 20 euro
Buy from these guys if you want to get the wrong stuff in the mail. Order at your own risk.
21 maggio 2025
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Great selection and service
Great selection and service, very happy
27 febbraio 2025
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Friendly staff and top service
Friendly staff and top service, always there to help and go an extra mile for their customers. Always friendly environment and willingness to help or educate or advise. Best shop in town for walk in , best shop in country for online
17 febbraio 2025
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DO NOT BUY FROM THESE SCAMMERS!
DO NOT BUY FROM THESE SCAMMERS!
I had a terrible experience with this store. I ordered online and asked in advance about delivering it to a pickup point. They first told me they ship wherever I want, then they provided incomplete and misleading information. Their website didn’t allow selecting a pickup point or adding delivery notes, even though I had asked for instructions before purchasing. In the end, I never got my package, and the merchant tried to shift the blame onto me by providing a false and distorted version of events to my bank when I did the dispute, claiming that I had only requested a pickup point after placing the order — when in reality, I had emailed them about it well before making the purchase.
Fortunately, my documented proof (screenshots and conversations) showed the truth, and my bank ruled in my favor withdrawing the transaction and fully refunding me. This ordeal highlights how unreliable these characters are. If something goes wrong, they will do everything they can to avoid taking responsibility.
Save yourself the headache and avoid at all costs!
15 febbraio 2025
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Risposta di E Shop
Hi Frank,
Before you start to read our reply, please see what other reviews this person left. In his eyes probably all companies he dealt with are scammers with 1 star review.
Our REPLY
We're really sorry to hear about your disappointment and to see your 1-star review labelling us as scammers. You've been a valued customer since 2022 with multiple orders, and we truly appreciate your continued trust in us.
Regarding your mentioned problem
You contacted us with a question about An post Parcells, where we replied that we are only using dpd courier service and we do not know about An post services and we inform you we only use DPD . This e-mail you got prior your order . You placed an order and shipping address you choose was a Centra shop. Your products were delivered to Address provided by you next working day, with multiple proof from DPD in emails we sent you, in proof of delivery in pictures you got too.
Now the truth is coming that you are not working in that Centra store, and you only decided to send a parcell there and collect it, but they do not offer such a service. I am sorry but I do not think it is our mistake. Parcel was delivered with all possible multiple proofs.
I don't understand why you used that shipping address when it isn't related to you. It is same as I request to send my parcel to Cork, but I live in Waterford and three days later I will start to complain I did not receive my order in Waterford.
If the parcel is lost or damaged in transit, it is insured. However, in this case, DPD will not accept responsibility as they followed the shipping details you provided.
We have communicated the same to your bank and sent them proof of emails confirming this. In the end, we decided to resolve the issue by giving you a full refund and have a lost of
Shop elsewhere
These people are selling flat top vape batteries under the misleading website name 18650.ie
Most 18650 batteries are button top.
Their customer service is a joke, they will replace it only if you pay to post back and then also pay them to post a new one, yes that's 3 postal charges folks.
Then they go on to accuse me of being rude, but hide when asked to back that up.
Customer service skills lacking, English speaking skills questionable. Shop elsewhere.
RESPONSE TO THE REPLY:
You forgot the part where you claim this:
"But you are very wrong here. Majority of products are using 18650 flat top batteries."
So I said this:
"Really? Let's test that. If you are correct, I will accept. If you are incorrect, I'll leave you a negative review. Go to any amazon site, enter 18650 battery and search. Take the top 10 listings and count how many are button top and how many are flat top."
You also admit that your 18650 shop only sells 1 button top battery. The descriptions are hidden under a hyperlink and yes, in there it says flat top.
Keep it going and I'll get on to the ombudsman for false advertising. Change the name of your website, or put up a banner saying "Vape batteries only" or "Flat top 18650 batteries only"
23 maggio 2024
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Risposta di E Shop
Hi Rory,
Thank you for your review. We value honesty, so let's address your concerns and rectify any misunderstandings.
On 15th May, you placed an order for a 18650 Samsung 25R battery from our shop. You ordered one piece, and the shipping cost was €3.99.
There are various types of 18650 batteries on the market, and the description on our website outlines these differences. It appears that you might have missed this information when making your purchase.
When you informed us about receiving the wrong type, we immediately offered to replace it. We also took the opportunity to explain the differences between the various 18650 batteries.
Regarding shipping:
Each time we ship an item via DPD, it costs us €6 plus VAT. So, if we need to send another parcel due to an order error, the shipping expense doubles to €12 plus VAT. Your total order, including shipping, was €11.49 including VAT.
Even though we aim to provide excellent service, we cannot ship goods for free or absorb the cost of additional shipping if the mistake lies with the customer. As we’ve explained via email, it’s an issue many producers face due to the lack of clarity about battery types. However, it is not our fault since you received the item you ordered.
We've exchanged approximately 20 emails to find a resolution, but it seems we were not able to reach a mutual agreement. Ultimately, we issued a refund and closed the matter.
To summarise, you ordered the wrong item, we offered a replacement, you disagreed, received a refund, and left a one-star review. We appreciate your feedback and hope we can serve you better in the future.
REPLY AFTER YOU EDITED YOUR FEEDBACK
We understand your concern about product descriptions. Please be assured that the descriptions on our website are fully visible and accessible to all customers who wish to read them. Rest assured, there are no hidden hyperlinks, and the information provided is directly sourced from the manufacturer, as we have previously clarified.
It's disheartening to hear that you might feel the need to leave a negative review. Our main aim has always been to provide excellent service, and we have proudly served over 2 million satisfied customers both online and in our local store in Waterford over the past 13 years.
The reason we are addressing your feedback is to maintain transparency and provide clarity for our other customers, showcasing our commitment to exceptional service and the real situation at hand. Thank you for your understanding.
For those who wish to read the description of the product, there is the link, which was not changed in past 5 years
https://www.18650.ie/18650-batteries/24-samsung-25r-18650-battery.html
Samsung 25R Specs
Model: INR18650-25R
Size: 18650
Style: Flat Top
Color: Green
Chemistry: NCA
Nominal Capacity: 2500mAh
Continuous Discharge Rating: 20A
Pulse Discharge Rating: 35A
Nominal Voltage: 3.6V
Protected: No
Rechargeable: Yes
Approximate Dimensions: 18.33mm x 64.85mm
Approximate Weight: 45g
Regarding your sentence in a review>Keep it going and I'll get on to the ombudsman for false advertising.
This your sentence said it all. I think, at this point, If I tell you the sky is blue , you will desigree and find your own truth. Please feel free to take all necessary actions to your satisfaction. Do not forget to mention, you did not read product description, you ordered the wrong item and it was refunded to you. Also please let them know you are writing false information about hydden hyperlink etc. Perhaps it will prompt Samsung in China to revise their product descriptions so we can change our than.
Just a quick note: it appears you're writing a review for e-shop.i.e, but I believe you intended to leave a review for 18650.i.e instead.
A top seller+++
I contacted this company late at night and the next day in the morning they had already replied back to my email. I ordered the same day I got the answer back from them. And on the same day, the package was already ready for collection by dpd. 5 days later I received my package here in Denmark. That's what I call super sevice. Finally, continue with the good service to your customers.
So the best recommendations from me. I will definitely buy from here again.
21 febbraio 2024
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Risposta di E Shop
Hi Lars. Thank you for your kind words. We are doing our best to fulfill custmers expectations. Welcome aboard. Kind regards, E shop team
Anyone less than 5 stars is a nit in…
Anyone less than 5 stars is a nit in the face to this company. and 2.99 domestic shipping. A carrier pigeon wouldn't do it for that. Next day delivery 99 per cent as well. Cheers to all at e-shop. Ireland s no 1 by far. Only problem is your prices are to low :)
14 febbraio 2024
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Risposta di E Shop
Thank you James. We are doping our best to make everyone happy. Speaking of prices, we aim to be the cheapest and afordable to everyone. Thank you again! Have a great day.
Great Service, Quality & Prices…
I have been buying from eShop/Top-e Cigarette for over 10 years (July 2013) and I have always been delighted with their service and the quality of their products. Over this period I have placed dozens of orders and they always arrived next day with all items exactly as ordered. The staff are very helpful (especially Marino) and they have always given me excellent advice for getting the best vaping experience.
12 dicembre 2023
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Risposta di E Shop
Thank you Ciaran for you review. We are always doing our best to please everyone. Glad to have you onboard with us. Have a great day.
Have been using for years
Have been using for years. Always top class. NDD most of the time. Little issue was sorted very quickly. 6 stars ⭐️ ⭐️ ⭐️ ⭐️ ⭐️ ⭐️
24 novembre 2023
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Risposta di E Shop
Hi Dani. Thank you for your honest review. Have a great day!
Excellent Service!!
Very friendly and efficient staff,
Excellent service each and every time and ive been using their online shop now with a good few months.
Next day DPD delivery and never a problem.
100% i would recommend Marino and the EShop Team.
10 novembre 2023
Non scritta su invito
Have ordered products many times
Have ordered products many times. Always great products and always a quick delivery. Would highly recommend.
12 ottobre 2023
Non scritta su invito
Risposta di E Shop
Hi Derek. Thank you for sharing your opinion with us. We are glad to see we have happy customers. Have a great weekend!
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