Absolutely thrilled with my first DK purchase online. The Lucia earrings arrived impeccably presented in a beautiful green gift box which you’ll be pleased to hear went down a treat with the lucky re... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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I purchased this beautiful Esina bracelet at the end of July. When you order online, you are never certain what the product will look like. I certainly was not disappointed, it's a stunning bracelet.... Leggi di più
L'azienda ha risposto
I have bought Dyrberg Kern jewellery from my local Dyrberg Kern store for many years. The service is always outstanding and any issue I've had which is few and far betwewen have been resolved immedit... Leggi di più
L'azienda ha risposto
Beautifully packaged & presented. Delivered in record time! The earrings are gorgeous & much larger than I anticipated! I am one very happy customer & highly likely to return again & again! D/K N... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Informazioni fornite da varie fonti esterne
Designer, Danish, jewellery, gold, silver, Swarovski crystals, Stainless Steel, necklaces, bracelets, rings, Compliments, earrings, statement, gifts, vouchers, anniversary, birthday, gem stones, New Zealand, Wellington, Christchurch, Auckland, modern, ...
Informazioni di contatto
Nuova Zelanda
- dyrbergkern.co.nz
4,8
Eccellente
360 recensioni
Non risultano inviti alla recensione recenti
Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Great service and communication
Great service and communication. Everyone I dealt with went over and beyond to assist!
15 giugno 2020
Non scritta su invito
Risposta di Dyrberg/Kern NZ
Hi Lisa, thanks for such a positive review. So great to hear the team is pulling together to give you the best service possible.
Risposta di Dyrberg/Kern NZ
Fabulous, that's great to hear Sharon. Enjoy your jewellery.
Efficient communication and good…
Efficient communication and good jewelry pieces but got a poor packaging for delivery as the item I received yesterday found broken...
--- 15 JUN 2020 ---
Got a prompt and positive response with a solution provided. Looking forward to the replacement.
Excellent customer service!
12 giugno 2020
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Risposta di Dyrberg/Kern NZ
Hi Angelo that is so disappointing to hear. We'll send you a new pair on Monday.
Very happy with my purchase and love my…
Very happy with my purchase and love my new earings thank you ladies
11 giugno 2020
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Risposta di Dyrberg/Kern NZ
Thanks Katey, thanks for the feedback.
LOVE LOVE LOVE
LOVE LOVE LOVE
Quick postage - and I LOVE my earrings so much!
11 giugno 2020
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Risposta di Dyrberg/Kern NZ
So great to hear Tamsin. We have plenty more earrings here!!!
Love this brand!
Great quality, easy shopping online & so many beautiful pieces to choose from. Shipping was super quick & my order arrived in a gorgeous box with ribbon & personalised note! 5 stars all the way!
10 giugno 2020
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Risposta di Dyrberg/Kern NZ
Hi Sarah, so great to hear it all went well. Thanks heaps for all your support. Walt x.
Gorgeousness and GREAT service
Awesome fast and efficient service. From cart to delivery! GORGEOUS ring so I purchased another.
Fabulous quality as usual and both gold and silver are stunning. Have had compliments on both already ◇
10 giugno 2020
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Risposta di Dyrberg/Kern NZ
Fabulous to hear Lesley, the compliments are just such a great concept. You just can't get enough!!!
I recently made an online purchase and…
I recently made an online purchase and was delighted with the speed at which my item was delivered. It came gift wrapped and with a lovely handwritten note which was the icing on the cake 😊
8 giugno 2020
Non scritta su invito
Risposta di Dyrberg/Kern NZ
Hi Tracy thanks so much for the review. We're so happy you enjoyed the shopping experience with us. Enjoy the purchase!!
Customer service A+
Penny is amazing! Nothing was /is a problem. The lady in the Merivale store was so lovely, we had a great play in the shop and bought another couple of things with more purchases in mind. Cant wait to go back to Christchurch again!!
4 giugno 2020
Non scritta su invito
Risposta di Dyrberg/Kern NZ
Customer satisfaction is our number one priority and I know Penny and the team at Merivale will be delighted to hear you had such a fun experience shopping with us. We can't wait to see you again!!
Thanks for my lovely earings
3 giugno 2020
Non scritta su invito
Risposta di Dyrberg/Kern NZ
Thank you for the purchase Stephanie!!
Great service as per usual
Great service as per usual. Love my pieces!
29 maggio 2020
Non scritta su invito
Risposta di Dyrberg/Kern NZ
Thanks so much for the really great review. It really is a fabulous product isn't it!!
Super quick delivery of my order
Super quick delivery of my order - awesome, thanks.
24 maggio 2020
Non scritta su invito
Risposta di Dyrberg/Kern NZ
Great to hear Kirsten and thanks for the review!!
Great service
Great service - I bought two pairs of earrings and they emailed to ask whether I wanted separate packaging or not. The earrings were delivered really quickly, and came with a personalised note.
23 maggio 2020
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Risposta di Dyrberg/Kern NZ
The perfect review Michelle, you mentioned all the aspects we pride ourselves on. So great that you appreciated it!!!
Quick easy service and beautifully…
Quick easy service and beautifully wrapped Thank you!!!
21 maggio 2020
Non scritta su invito
Risposta di Dyrberg/Kern NZ
Hi Beth fantastic to hear you appreciated the gift wrapping. The team put in a lot of effort to make your purchase a little bit more special.
I was very impressed by your quick…
I was very impressed by your quick service, and loved the packaging and lovely note that it arrived with.
19 maggio 2020
Non scritta su invito
Risposta di Dyrberg/Kern NZ
That's exactly what we love to hear Michelle. Thanks so much for your purchase!!
Great communication, super quick delivery
Great communication and super quick delivery in this odd times. Very happy with this purchase
17 maggio 2020
Non scritta su invito
Risposta di Dyrberg/Kern NZ
So great to hear Dave. Thanks so much for the review.
I love my Dyrberg Kern Jewellery but it…
I love my Dyrberg Kern Jewellery but it has all been purchased in store.
Re my recent online purchase - Had I seen this product in store I would not have purchased. The pendant drop on the earrings looks and feels like plastic. Dare I say it - tacky! ☹️
15 maggio 2020
Non scritta su invito
Risposta di Dyrberg/Kern NZ
Hi Jo, we're sorry to hear you dont like your purchase. Please get in touch we're more than happy to offer you an exchange for something more suitable.
Gorgeous piece, great service
Gorgeous piece, thank you. Very happy with the service too. Fantastic!
15 maggio 2020
Non scritta su invito
Just perfect
Just perfect! Beautiful earrings with personal note. Very quick delivery. A+++++
14 maggio 2020
Non scritta su invito
Risposta di Dyrberg/Kern NZ
Lovely Raelyn, thanks heaps for the great comments. especially around the note, we want to make your purchase extra special. A+++++ is awesome!!!
I recieved my earings 2 days after…
I recieved my earings 2 days after ordering.
Very impressed.
14 maggio 2020
Non scritta su invito
Risposta di Dyrberg/Kern NZ
Thank you Anne, we really appreciate the efforts that couriers have put in over recent weeks.
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