18K Gold Calibration Disc for GemOro Auracle Testers worked as stated, made life so much easier for identifying the other Carats, 9ct, 14ct, 22ct that I have in my possession. Many thanks 👍
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Excellent delivery, excellent packaging, kept me updated all the way, the only little complaint I had if any was I couldn’t take any extra guarantee out on it. But that still won’t stop me shopping wi... Leggi di più
We ordered our photo box almost three weeks ago and still haven’t received it . After a week or so we received an email to say there was a two week delay but since then nothing . This is an expensive... Leggi di più
L'azienda ha risposto
My purchase of this repair tool was confirmed by Dynagem. Subsequently, Dynagem cancelled my order, telling me that they didn't have sufficient stock to fulfil the order! So I don't have the tool. I... Leggi di più
Dettagli dell'azienda
- Fornitore di attrezzature per gioielleria
- Gemmologo
- Gioielliere
- Designer di gioielli
- Gioielleria
- Gioielliere all'ingrosso
Scritti dall'azienda
Dynagem is a dealer and retailer of Jewellery and Watch Making Parts and Tools plus Gold, Diamonds, Jewellery and Watches as well as other Jewellery Industry related services we also sell to the trade as well as direct to retail customers.
Informazioni di contatto
22 Hatton Garden, EC1N 8BA, London , Regno Unito
- +44 (0) 3300438008
- info@dynagem.co
- dynagem.co
3,6
Nella media
42 recensioni
Ha risposto al 40% delle recensioni negative ricevute
Solitamente risponde entro 24 ore
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Item was out of stock and refund was…
Item was out of stock and refund was issued.
I shouldn’t have been able to complete transaction on an out of stock item.
26 settembre 2024
The product was everything that I had…
The product was everything that I had expected and I'm very pleased with it. A little more communication with me after the order had been received would have been welcome (to have an idea of the length of time before I received it) and I was not expecting it when it arrived - these minor quibbles warrent a 4 rather than a 5.
27 agosto 2024
Extremely fast service
Extremely fast service, really pleased with the item we received
19 maggio 2024
Great service
Easy transparent website Great delivery times absolutely nothing negative to say. The purchase was exactly as I had chosen and was well represented on the website
20 aprile 2024
Did not end up purchasing item as…
Did not end up purchasing item as delivery times (4-7 days) was not as stated (Niton XL2 according to DynaGem Team requires several weeks delivery, but no ETA can be provided, nor is this stated anywhere on the DynaGem website). Only reason I am not leaving a fully negative review is due to the swift communication and email responses by DynaGem Team (Communication however was initiated from purchaser side). Overall not a satisfactory service, I ended up purchasing this item from different vendor where there was better communication and clear delivery times.
11 marzo 2024
Very professional service & a new customer discount.
Very professional service. Also received a new customer discount. Bracelet is stunning and a lovely Christmas present. Thank you SO MUCH.
31 dicembre 2023
Great communication
10 dicembre 2023
Can trust for purchase
19 settembre 2023
Item ordered was despatched immediately.
12 giugno 2023
Had exactly what we needed
Had exactly what we needed. Good price and very fast delivery.
21 maggio 2023
Not as described
Not as described, poor quality. Definitely not worth the money. Don’t buy from this company.
18 novembre 2022
This product does not have the…
This product does not have the verification certificate on the box. It also displays it was made in China, this product has no third-party so should not be made in China it was designed and meant to be made in the USA but the product I have was made in china therefore it’s “fake” this product will be examined accordingly and refund due will be given. This company is charging full price for a fake product that probably cast pence to make.
23 aprile 2022
Risposta di Dynagem
Your product is a 100% genuine product we do not sell fakes or counterfeit products all our products are verfied and checked and our suppliers are vetted. In terms of manufactured in China most things are manufactured in China these days and many of the top companies in the world like Apple manufacture their products in China so their is nothing wrong or inferior about your item. If you have no doubts about your product you can contact the manufacturer who's details and information are included in your package.
Great customer service
Zaq was very helpful and kept me up-to-date on the status of my order and the items were expedited for dispatch.
25 febbraio 2022
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