They are fruad they'll take your money…
They are fruad they'll take your money and never reply via WhatsApp or phone or email
To prove my case there are the details
Order number DXOM6000002_1761300328
Date 24.10.2025
Purchased OnePlus 13 5G Dual SIM (1TB, 24GB RAM
The merchant acknowledged my refund request but never provided a refund reference or payment, and they have since stopped responding.
Be aware never never purchase anything from them.
Risposta di Dxdeals
Referring to the matter as “fraud” is unnecessary and inaccurate — this is simply a routine refund process in progress.
Would like to clarify that every email and message have been duly responded. Any messages received outside business hours were addressed promptly the following morning. So it is not true to state that there was no response.
Your order cancellation and refund request have already been processed and confirmed. Online payment refunds are routed through the payment gateway, and the credit typically reflects in your bank or card account after a short processing period. This timeline is managed by the payment processor and not by us directly.
Request your patience as the refund reaches your card or account within the next few working days.