Servizio scadente e inutile.
Servizio scadente e praticamente inutile, lasciano lo stesso segnale per settimane. Non solo: chiudi online l'account ma continuano ad addebitare l'abbonamento. Scorrettissimi. E lo si capisce dalla mancanza di una pagina da dove disdire l'abbonamento. Statene alla larga.
Dicembre 2024. Confermo la recensione. Nonostante la disdetta fatta via mail hanno tentato di prendersi i soldi dalla carta di credito (che ho dovuto bloccare).
Risposta di Duxforex
Thank you for your feedback. I want to clarify a few points in your review. There is a CLEAR cancellation link on the Billing page, and you can also cancel through your credit card company or bank. We do not charge you if you cancel; it is simply not possible for us to do that, and it would be unethical.
Regarding your comment about receiving the same signals for weeks, please understand that when the markets show dangerous price movements, we are cautious in providing signals to protect your account and others. We strive to provide signals almost every day, but on occasions like holidays or when there is excessive market volatility, there may be no signals.
Despite your negative review, we are committed to your satisfaction. Please reach out to us, and we will happily add extra time to your subscription at no cost.