Dupreeandco Recensioni 

378
•
TrustScore 5 su 5

4,9

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Valutata 5 stelle su 5

Dupree was exceptional in arranging the mortgage for our first home. They found us a product perfectly tailored to our financial situation and were completely transparent about all of its implicat... Leggi di più

Valutata 5 stelle su 5

Korina was always there to help me and my wife when we did not understand our life insurance policy. As a laymen, some of the terms and conditions were confusing. With Korina, she even spent her weeke... Leggi di più

Valutata 5 stelle su 5

I had a really good experience with my mortgage broker (Angela). The whole process was smooth and quicker than I expected, and everything was made easy for me. Really appreciate all the help and suppo... Leggi di più

Valutata 5 stelle su 5

We used Keith for our first mortgage in our new build and because he was so great, we returned to him for assistance with our remortgage. Everyone we’ve encountered in the Dupree and Co team has been... Leggi di più

Dettagli dell'azienda

  1. Broker di mutui

Scritti dall'azienda

At Dupree & Co we offer mortgage and insurance advice. Our team are on hand 7 days a week to find you a great mortgage deal for your circumstances, with zero stress. Put your feet up and let us do the hard work. Your home may be repossessed if you do not keep up repayments on your mortgage.


Informazioni di contatto

4,9

Eccellente

TrustScore 5 su 5

378 recensioni

5 stelle
4 stelle
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Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 100% delle recensioni negative ricevute

Solitamente risponde entro 24 ore

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,9

Tutte le recensioni

(378)

38 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Our mortgage enquiry

Very quick response to our mortgage enquiry, very well informed and given clear and concise options with full explanation,
Highly recommend them.

16 maggio 2024
Non scritta su invito
Valutata 5 stelle su 5

Exceptionally Efficient

My thanks to Emma and Peter, who from the outset made the process smooth and efficient, I was under pressure to have a remortgage in place having been let down by another company and Dupree were understanding of the situation and worked at pace to resolve the situation. Amazing service...

13 maggio 2024
Non scritta su invito
Valutata 5 stelle su 5

Exceptional service

I can’t thank Dupree & Co enough for their support in getting my mortgages sorted when purchasing my first home 5 years ago and again when I was relocating this year. Gwyn was exceptional, very patient, supportive and informative throughout the whole process and really tailored everything to my need. I will continue to use their service and recommend them to my family and friends

30 aprile 2024
Non scritta su invito
Valutata 5 stelle su 5

Everyone we experienced were so helpful…

Everyone we experienced were so helpful and understanding and guided us through the process in a way that made us feel in control but also supported.
Angela was knowledgeable and really put us at ease, and Matt from the insurance team was a true pleasure to speak to. He gave us so many options and put a personal touch and experience with each one.

24 aprile 2024
Non scritta su invito
Valutata 5 stelle su 5

Helpful, friendly and efficient

Gwyn came recommended to me through a family friend. Gwyn was always quick to respond and incredibly helpful. Due to being self employed I hit a couple of bumps along the way an Gwyn was always there with advice and spent month finding me the right offer and assisting with any issues. I finally secured my offer and will be using him again in the future!

24 aprile 2024
Non scritta su invito
Valutata 5 stelle su 5

Gwyn is great!

Gwyn has recently found three mortgages for me, all of which were brilliant deals. Even before completion he did one final check to ensure it was still the best deal the lender had to offer.
When lenders were a little slow, he chased and got the offer out as soon as possible. Highly recommend

16 aprile 2024
Non scritta su invito
Valutata 5 stelle su 5

The attention and commitment to ensure…

The attention and commitment to ensure we understand the whole process and procedure involve in applying for our mortgage was top notch. We were carried along right from the beginning to the conclusion of our application.

22 febbraio 2024
Non scritta su invito
Valutata 5 stelle su 5

Have had the pleasure of working with…

Have had the pleasure of working with both Foyez for mortgage and Matt for insurances. Both are quick and efficient, provide all the information requited and are willing to go above and beyond to help. I've had phonecalls after 7pm with Foyez because that was the only time we could actually sit down to discuss a mortgage product and he was absolutely lovely about it.
It's our second time using Dupree's and I recommend them to anyone we know that is moving and wouldn't hesitate to use again in the future.

21 marzo 2024
Non scritta su invito
Valutata 2 stelle su 5

Poor Advice

I had put a review here however, decided to take it down to give Dupree a chance to sort my situation out.

I was very happy with the service in 2019, where Gwyn secured us a mortgage on a new home.

In 2021 we came out of our fixed rate where we needed to pay off a little bit of debt. Gwyn had now changed companies. He secured us a fixed rate for 2 years at just over 1%. We had to have a 2nd Mortgage at over 5%.

In 2023 we came out of our fixed rate again. We had some debt due to Covid. Gwyn could not find us a good deal. In my opinion he didn’t try hard enough. He even told me to look at downgrading or looking at bankruptcy (wow).

I decided to look elsewhere and went with My Mortgage Solutions. They found me a mortgage within a week for the full amount and placed me on a tracker mortgage. I could not be happier with the advice. We have been advised that rates will fall, and once it goes low enough we will look at a fixed rate.

My Mortgage Solutions asked me, why we weren’t placed on a longer fixed rate on the 1st Mortgage. When it was just over 1%. This rate was the lowest we had seen. We were now coming out to a rate of 5.7 percent.

Gwyn wanted me to now fix for 5 years at a rate of 5.7%, but had fixed us for 2 years when it was just over 1%. He wouldn’t even suggest other options until I suggested them. Like a lower term fixed rate. Or even interest only to save our home.

It’s safe to say. It felt like advice from Gwyn was getting more of an effort than him wanting to assist us.

I’m always skeptical when companies like Dupree don’t take a fee from you for their advice. I feel this means they may look at companies who offer them the best commission when putting people their way.

The problem is we’ve had to pay around £1000 to My Mortgage Solutions for them to look after us. With the correct advice and effort from Dupree I don’t believe I would have needed to pay this.

To be fair to the owners of Dupree they called me after my first review. There were very pleasant and referred this to PRIMIS for investigation. PRIMIS response and outcome however, has been disappointing. I have now forwarded my complaint onto the Financial Ombudsman.

My advice to others is to always do research and seek more than one advisor/company. If I hadn’t done that. I would now be stuck with 2 mortgages at an absurd rate, bankrupt or even having to sell our home.

1 ottobre 2023
Non scritta su invito
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Risposta di Dupreeandco

We would like to assure you that an investigation into your concerns was carried out in accordance with our regulations. We understand that you are unhappy with the outcome of that investigation and have referred your concerns to the Financial Ombudsman Service.

We would also like to reassure you that we do not provide advice based on commission received, this is unethical and against our regulatory practice. The advice we provide is after assessment of a customer's financial needs and circumstances, taking into account past history, current situation and future aspirations. Any commission payable to us is disclosed to a customer on the illustration that is provided prior to an application being submitted, on this basis the customer is fully furnished with all information in order to make an informed choice if they wish to proceed with our service and proposed mortgage.

Valutata 5 stelle su 5

Positive Mortgage Experience

Very positive experience, was a lot more helpful than i even imagined.

Keith and Angela dealt with our mortgage and we are very pleased. We would 100% use them again in the future.

2 marzo 2024
Non scritta su invito
Valutata 5 stelle su 5

Great customer service, highly recommended.

Dupree & Co. was recommended to us by our sales agent. Our mortgage advisor, Keith, provided a very outstanding service to us. As first-time buyers, we had very little information about securing a mortgage but Keith provided us with very clear and detailed information and put all our concerns to rest right from our first meeting. He took care of all the process and everything was done quickly and successfully

22 febbraio 2024
Non scritta su invito
Valutata 5 stelle su 5

Great experience with Dupree

Had a great experience getting my mortgage through Dupree. The people I dealt with were extremely personably, helpful and knew their stuff. They made the whole process nice and smooth, even when the mortgage company made things challenging, when it didn’t need to be - Dupree resolved it efficiently. I would happily use them again and recommend to others.

27 novembre 2023
Non scritta su invito
Valutata 5 stelle su 5

My experience with Dupree has been 5*

My experience with Dupree has been 5*, brilliant service throughout. Firstly, to Sam our financial advisor who was so supportive and helped us throughout every step of the way, we couldn’t have done it without her! & to Emma, who's been amazing at helping us with our life insurance & income protection. She has ensured that everything is explained in detail & has provided us with regular updates throughout the process. Emma is always there to answer any questions that we may have & we thank her a lot for her support. An overall great company with amazing staff!

26 gennaio 2024
Non scritta su invito

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