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3,0
9 recensioni
Nessuna traccia di inviti alla recensione precedenti
Questa azienda non ha mandato inviti ai suoi clienti, quindi le recensioni potrebbero non essere rappresentative
Ha risposto al 60% delle recensioni negative ricevute
Solitamente risponde entro 1 settimana
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
been waiting almost 2 weeks for my withdrawal and keep getting the run around both from live chat and support ,they keeps saying its processing and thanks for your patience and understanding, i have none left, this casino is not trustworthy they don't want to pay out, scam casino
WARNING: Dude Spin Casino is a SCAM!
They are refusing to process my €500 withdrawal via Solana. Support keeps giving me the same copy-paste templates about "3 business days" just to stall. It's crypto, and it's been nearly a week.
when you check their profile, they recently flooded it with a package of fake 5-star bot reviews to hide the real complaints. Do not trust them, they are a rogue casino! Stay away if you want to see your money!
UPDATE: The casino is lying in their reply that they "cannot identify my account" to stall my withdrawal. I have photographic evidence of our chat history confirming my details. I have already reported this to AskGamblers. I will not send any more private emails to be ignored. Process my €500 Solana withdrawal immediately.
FURTHER UPDATE: The casino claims in their public reply they "cannot identify my account," but this is a blatant lie. They have been in contact with me via live chat regarding this specific withdrawal and addressed me by my name, János (see my chat logs). Stop stalling and process my €500 Solana withdrawal immediately.
Risposta di Dude Spin Casino
Dear Customer,
Thank you for taking the time to share your concerns with us. We are truly sorry to hear about the difficulties you experienced with your withdrawal request and the support experience.
We understand how frustrating delays can be, especially when you are expecting a timely resolution. Your feedback is important to us, and we take concerns like these seriously as we continuously work to improve our service.
Unfortunately, we were unable to identify your account in our system. Please contact us via email at support@dudespincasino.site or through the live chat on our website, providing your account details and any relevant transaction information. Our team will carefully review your case, investigate the status of your withdrawal, and do everything possible to assist you.
Best Regards,
Dude Spin Casino team
Oh, no, you don´t. Why do you keep sending me spammails.
I cannot unsubscribe from this spam, and you send me 6-8 mails from yours and you annoying co-casinos daily.
You think spambombing me makes me want to play.
Stop it this second.
I am sick and tires of it.
It shoud be punishable by law!!
Risposta di Dude Spin Casino
Dear Customer,
Thank you for taking the time to share your feedback with us. We are truly sorry to hear about the frustration caused by the emails you have been receiving.
We understand how upsetting unwanted messages can be, especially when they continue despite your attempts to unsubscribe. Your concerns are important to us, and we take feedback regarding marketing communications very seriously.
Unfortunately, we were unable to identify your account in our system based on the information provided in your review. Please contact us via email at support@dudespincasino.site or through the live chat on our website and provide the email address receiving these messages. Our team will be happy to investigate the situation and assist you further.
Best Regards,
Dude Spin Casino team
They have 5 reviews here, all written on the same date, so be careful to trust them.
I had an issue with withdrawal. They said that the withdrawal will be completed within 3 days and when the time passed I asked what is wrong with the withdrawal. They didnt have any information and blocked me on live chat. On e-mails they only answered with an automatic responses.
Then I said I will make a complaint and leave bad reviews everywhere, as well as close my account once the withdrawal is completed. That is when they finally withdrawn my winning. And it is 500 euros, because that is a daily limit for withdrawals. I do not recomend and I also will never ever play there.
Risposta di Dude Spin Casino
Dear Customer,
Thank you for taking the time to share your feedback with us. We are sorry to hear that your experience regarding the withdrawal process did not meet your expectations.
We understand how frustrating it can be when a withdrawal takes longer than anticipated and when communication does not provide the clarity you are looking for. Your concerns regarding the responses you received and your interaction with our support channels are important to us, and we take feedback of this nature very seriously.
Unfortunately, we were unable to identify your account in our system based on the information provided in your review. We would like the opportunity to investigate this matter further and review the circumstances surrounding your withdrawal request and support experience. Please contact us via email at support@dudespincasino.site or through the live chat on our website so we can examine your case in detail and assist you accordingly.
Best Regards,
Dude Spin Casino team
Heaps of great games to choose from! Platform is easy to use! Always has awsome bonuses! And always giving loyalty free spins weekly! Have spun some solid wins on this site and customer service is easy to access and helpful 💯
Risposta di Dude Spin Casino
Thank you for your positive Dude Spin Casino review!
We’re glad that you’ve been enjoying your time on our platform and finding everything easy to navigate. It’s especially rewarding to know that our ongoing rewards and player appreciation initiatives have enhanced your experience. We also appreciate your kind words about our support team and are happy they have been there whenever assistance was needed.
Best Regards,
Dude Spin Casino team
One of the best casinos there are. Top offers and many games and providers!
Risposta di Dude Spin Casino
We truly appreciate your Dude Spin Casino review!
Knowing that our platform stands out among your preferred gaming destinations is incredibly rewarding. We continuously strive to offer a diverse and entertaining experience, and it’s fantastic to hear that our selection and player benefits have left such a positive impression on you.
Best Regards,
Dude Spin Casino team
Everything about Dude Spin Casino is nothing less than amazing, from the bonuses to there assistance team who are always quick to respond and kind.
Risposta di Dude Spin Casino
Thank you for posting your Dude Spin Casino review!
We’re delighted to hear that your time with us has been so enjoyable. Our team works hard to provide a welcoming environment and responsive assistance whenever players need help. It’s wonderful to know that our efforts have contributed to a positive overall experience for you.
Best Regards,
Dude Spin Casino team
A lot of good Promotions and helpful Support! Nice Casino with fast payouts after your Profil is verified! All providers you need are available!
Risposta di Dude Spin Casino
Thank you for sharing your Dude Spin Casino review!
We’re pleased to know that your experience with our platform has been smooth and enjoyable. It’s great to hear that our team has been able to assist you effectively and that the withdrawal process met your expectations. We also appreciate your recognition of the variety of entertainment options available on our site. Your support means a lot to us.
Best Regards,
Dude Spin Casino team
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