DS Medical Recensioni 

Size , martial and design are perfect

Good prices, website very easy to use, and fast informative shipping.

Excellent service and delivered very quickly

Punctuality, value and effectiveness

Arrived on time and they seem good. Haven’t had to use them for a nose bleed yet but I think they will do the job as my dad can’t pinch hard enough

Delivery was quick, but the shelf life of some of the goods were very poor.

Good prompt service and delivery of goods and goods were good value for money thank you DS Medical

Very quick service which can be very important with obtaing medical supplies. Thank you.

I received my order very promptly which gave confidence in their service.

There was a bit of delay but still good service!

Purchased 20 items that i needed on call off.

Ashley was super helpful & speedy at responding!

He managed to get everything to me in the time required & with a super good deal!

100% recommmend and will be using in the future.

Silicon is soft and does reduce the pressure on the ears significantly. Hopefully there will be no need for additional ear guards.

Very experienced presenter with lots of real examples and plenty of practice given. Very supportive in moving people on and giving them confidence.

Postage is extortionate, £5.45 for a very small box of thermometer probe covers - the flat covers, not the dome type. These weight next to nothing and packaging is minimal. It's possible a £5 weighs as much as the item!

To make it worse, if you choose PayPal, you don't see the postage until after you agree the sale - you do have a chance to cancel the order later once postage is bolted on, which is a positive. I realise that this is down to PayPal, however, the site could mitigate against this by having reasonable postage costs.

Seeing a 5% off banner pop up after I'd been made aware of the postage cost, I figured "I could do with the discount"; all they needed was an email address. However, there are hidden requirement - not shown on the banner - and so I was unable to use the code they provided. It appeared that my £10.07 sale (including postage`) was not enough for them to care

All in all, quite the disappointment.

I did highlight my experience to DS Medical and they responded very quickly. They have amended the popup to show the minimum purchase requirement, which is a good start. I don't think they will attempt to change their postage costs or options though, which is a shame.

So two stars awarded, but only because their support team responded quickly, the actual sales experience for small, light inexpensive items is terrible.

Edit after DS Medical response:
Thank you for replying.
If Royal Mail are charging you £5.45 to send out these items I would recommend introducing another option for low value sales. I note the delivery is Signed For. I would gladly not have the inconvenience of signing for a package of such low value.

I did look for other venders but could not find any at this time.

I read the other reviews and appreciate that when an order is of a higher value, your postage charge is not an issue, but surely you can see that for a low value sale, the postage isn’t really representing good value.

Good price on tactical dressing and a few other things. Up to date stock with prompt delivery. Will use this supplier again.