Purchased the Spectra S1 pump which I needed short notice where Amazon was going to take too long for it to be available and delivered. I fortunately found Dr Silberstein's website after a quick onlin... Leggi di più
L'azienda ha risposto
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Always excellent. Postage problems this time (the posts fault), and the owner arranged next day delivery of a new bottle even though she was on holiday with very bad internet. She and her husband went... Leggi di più
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Dr Silberstein is a really caring person, so you get personalised care and someone that really listens to your concerns. There is no one else like her out there, her knowledge and attentiveness is imp... Leggi di più
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Absolutely amazing. I have had a very difficult breast feeding journey, I was thrown curve ball after curveball. One of my main problems has been low supply. After a consultation with Dr Silberstein... Leggi di più
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Dettagli dell'azienda
Scritti dall'azienda
The Dr Silberstein Clinic provides a comprehensive range of services catering to various stages from pregnancy through to early childhood. With a specialization in tongue tie division and infant feeding, the clinic offers expert and dedicated care in these areas. In addition to its clinical services, the clinic features an online shop where a diverse selection of products suitable for infant feeding and beyond is available for convenient online ordering.
Informazioni di contatto
3 Market Pl, NW11 6LB, London, Regno Unito
- 07421 223577
- admin@drsilbersteinclinic.co.uk
- drsilbersteinclinic.co.uk
4,5
Eccellente
25 recensioni
Non risultano inviti alla recensione recenti
Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Above and beyond experience!
Purchased the Spectra S1 pump which I needed short notice where Amazon was going to take too long for it to be available and delivered. I fortunately found Dr Silberstein's website after a quick online search for the pump and was a very fortunate find. Not only did I get the pump within 2 days but it arrived packaged well as promised and was reassuring buying such from an infant feeding specialist. On another note, after I had an urgent concern which I messaged Dr Silberstein about, she very kindly and swiftly got back to me with sensible advice. If we need any of her services in future, we will certainly be in touch. Really appreciate all of this and would highly recommend her clinic!
9 agosto 2025
Risposta di Dr Silberstein Clinic
Thank you so much for your thoughtful review. We're so pleased the pump arrived quickly and that you felt reassured purchasing from a specialist – that's exactly the experience we aim to provide. It's always a pleasure to support families when they need us, and we're so glad the advice was helpful. If we can ever assist again in the future, don’t hesitate to reach out.
Warmest wishes,
The Dr Silberstein Clinic Team
Really supportive but realistic with…
Really supportive but realistic with managing low supply. Sharon is understanding and knowledgeable.
5 luglio 2025
Risposta di Dr Silberstein Clinic
Thank you so much for your kind words. We're really pleased to hear you felt supported and understood — managing low supply can be so challenging, and it's lovely to know Sharon's realistic and compassionate approach made a difference. We're always here if you need us again.
Warm regards,
The Dr Silberstein Clinic Team
Always excellent
Always excellent. Postage problems this time (the posts fault), and the owner arranged next day delivery of a new bottle even though she was on holiday with very bad internet. She and her husband went above and beyond and I'm very grateful.
27 giugno 2025
Risposta di Dr Silberstein Clinic
Thank you so much for your wonderful review! We’re sorry the postal service let us down on this occasion, but we’re really glad we could put things right for you. Your kind words mean a great deal to us, and we’re delighted you’re happy with the service. If you ever need anything else, we’re always here to help.
Warmest wishes,
The Dr Silberstein Clinic Team
Amazing and quick delivery
29 aprile 2025
Risposta di Dr Silberstein Clinic
Thank you so much for your kind words! We’re delighted to hear you were happy with the delivery – we always aim to make things as smooth and efficient as possible. If there’s anything else we can support you with, please don’t hesitate to get in touch.
Warm regards,
The Dr Silberstein Clinic Team
Dr Silberstein is a really caring and knowledgeable doctor
Dr Silberstein is a really caring person, so you get personalised care and someone that really listens to your concerns. There is no one else like her out there, her knowledge and attentiveness is impeccable. I would recommend her to any new mums or mums to be, don’t waste your time elsewhere.
10 aprile 2025
Risposta di Dr Silberstein Clinic
Thank you so much for your thoughtful review. We're delighted to hear how much you value Dr Silberstein's care and expertise. She is deeply committed to providing personalised support, and it means the world to know this made a difference to you. Your recommendation to new and expectant mums is truly appreciated!
– The Dr Silberstein Clinic Team
Good stuff!
29 marzo 2025
Risposta di Dr Silberstein Clinic
Thank you so much for your kind words! We're really pleased to hear you had a positive experience at The Dr Silberstein Clinic. If there's ever anything more we can do to support you, please don’t hesitate to reach out.
Great service
25 gennaio 2025
Risposta di Dr Silberstein Clinic
Thank you for your 5-star review!
We're delighted to hear that you had a great experience with our service. Your support means a lot to us! If you ever need anything, we’re always happy to help.
Best wishes,
The Dr Silberstein Clinic Team
Great time and quick delivery thanks !
14 gennaio 2025
Risposta di Dr Silberstein Clinic
Thank you for your review!
We're so glad you had a great experience and that your order arrived quickly. If you ever need anything else, we’re here to help. Hope to see you again soon!
Best wishes,
The Dr Silberstein Clinic Team
Absolutely amazing
Absolutely amazing. I have had a very difficult breast feeding journey, I was thrown curve ball after curveball. One of my main problems has been low supply. After a consultation with Dr Silberstein I feel like I am finally going in the right direction. Things are improving 1 week in.
She is incredibly lovely, kind, caring and supportive.
28 novembre 2024
Non scritta su invito
Risposta di Dr Silberstein Clinic
Thank you so much for your wonderful review! We're thrilled to hear that your consultation with Dr Silberstein has provided you with the guidance and support you needed for your breastfeeding journey. It's heartening to know that you're already seeing improvements just one week in!
Dr Silberstein is deeply committed to offering compassionate and personalised care, and your kind words about her approach mean so much. We wish you continued progress and success on your journey, and please know we're always here to support you.
Warm regards,
The Dr Silberstein Clinic Team
Great consultation
Dr.Silberstein listened to me with all my concerns and goals and set a positive plan for me going forward. I am now 1 week after consultation and seen vast improvement in my supply.
13 novembre 2024
Risposta di Dr Silberstein Clinic
Here’s an alternative response:
Thank you so much for your kind review! We’re so pleased to hear that your consultation with Dr Silberstein addressed your concerns and helped you set a positive plan in place. It’s wonderful to know you’re already seeing such great progress with your supply.
Your success is a testament to the personalised care and support Dr Silberstein strives to provide. We’re honoured to be part of your journey and are here for you whenever you need us.
Warm regards,
The Dr Silberstein Clinic Team
Risposta di Dr Silberstein Clinic
Thank you for your review!
We’re thrilled to hear that you’re enjoying our product and that it’s working well for you so far. If you have any questions or need further assistance, please don’t hesitate to reach out. We appreciate your support and look forward to serving you again!
Warm regards,
The Dr Silberstein Clinic Team
Fast delivery and just what I needed it
22 agosto 2024
Risposta di Dr Silberstein Clinic
Thank you so much for your kind words! We're thrilled to hear that your order arrived quickly and that it was just what you needed. We truly appreciate your support and look forward to serving you again in the future!
Risposta di Dr Silberstein Clinic
Thank you for taking the time to leave a review for Dr. Silberstein's clinic shop. We are pleased to hear that our services met your expectations. Your feedback is greatly appreciated.
Refunded my order without giving me a…
Refunded my order without giving me a valid reason. Don’t bother ordering from them
9 luglio 2024
Risposta di Dr Silberstein Clinic
Thank you for your feedback. We sincerely apologise for the inconvenience you experienced. Our team reached reached out to you via the email address you provided when you placed your order on 9th July, 11th July, and 16th July regarding an issue with the shipping costs on your order. The website's shipping pricing system adjusts according to value rather than weight, which resulted in the postage charged not covering the actual shipping costs. We offered two options: to proceed with the order with an additional £2.50 for standard delivery or to send three of the items and refund £4.99.
Please contact us at admin@drsilbersteinclinic.co.uk so we can assist you in resolving this matter as soon as possible. Thank you for bringing this to our attention.
Excellent service
Excellent service! Exactly what I needed, exactly when I needed it . Thank you!
3 luglio 2024
Risposta di Dr Silberstein Clinic
Thank you for taking the time to leave a review for Dr. Silberstein's clinic. We are pleased to hear that our services met your expectations and were delivered promptly. Your feedback is greatly appreciated.
Risposta di Dr Silberstein Clinic
Thank you so very much for your review of Dr Silberstein Clinic Shop Services.
Shocking delivery time
Ordered on the 3rd Feb, paid for delivery and item is not expected to be delivered until the 15th Feb! 12 days for some lactation supplements is shocking! If I’d have known I would have ordered elsewhere however nowhere on the website or upon ordering states that is the expected delivery time! I would not recommend and will not be using again.
3 febbraio 2024
Risposta di Dr Silberstein Clinic
Thank you for your review of Dr Silberstein Clinic shop, we have taken your comments on board about the parcel being delayed and we have reviewed our processes to make this better. We are a small business committed to providing exceptional service, we are always learning and we value this feedback. We appreciate your purchase and we are sorry we didn't live up to your expectations on this occasion.
Trustworthy!
2 dicembre 2023
Risposta di Dr Silberstein Clinic
Thank you so much for this review of the services available at Dr Silberstein Clinic.
Very quick dispatch and clear…
Very quick dispatch and clear communication. Great products. Sunflower lecithin and Legendairy Milk productions really make a positive impact to my supply. I was struggling pumping enough for bottles when I’m not going to be able to feed directly and these resolved the issue.
11 ottobre 2023
Risposta di Dr Silberstein Clinic
Thank you so much for this review of the products available at Dr Silberstein Clinic.
Really listens to concerns
Explains everything thoroughly and is supportive. Dr Silberstein really goes out of her way to make her patients feel heard.
26 agosto 2022
Non scritta su invito
Risposta di Dr Silberstein Clinic
Thank you for your review of Dr Silberstein Clinic.
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