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Valutata 1 stelle su 5

I’ve been with DSZ for a little bit and was quite excited to be connected. Unfortunately they’re way too expensive to even be competitive. My business is tech support so i understand that’s alre... Leggi di più

Valutata 1 stelle su 5

The worst selfish company I have ever come across. They will cancel your orders if they made a mistake in pricing. Good luck with eBay if you are a eBay seller as you will receive a lot of defects and... Leggi di più

Valutata 2 stelle su 5

I'm finding more and more products out of stock to purchase and less competitive items to choose from. Other larger companies are selling the same products cheaper online than what I can buy for makin... Leggi di più

Valutata 5 stelle su 5

It's great pleasure to work with Dropshipzone team. Wonderful and professional support, they care not even customer, but also supplier. About half year ago, we register in their platform and we made g... Leggi di più

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Dropshipzone is Australia’s leading B2B2C marketplace. Since 2012, we’ve been helping Aussie businesses start and scale with ecommerce. Launched by entrepreneurs for entrepreneurs, we’ve created an ecosystem that connects Aussie suppliers, retailers and customers. We help retailers scale without holding inventory and suppliers wholesale with ease. With Dropshipzone, it’s easy to build the ecommerce business of your dreams.


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TrustScore 2 su 5

22 recensioni

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(22)

4 recensioni negli ultimi 12 mesi

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Valutata 1 stelle su 5

The worst selfish company I have ever…

The worst selfish company I have ever come across. They will cancel your orders if they made a mistake in pricing. Good luck with eBay if you are a eBay seller as you will receive a lot of defects and negative feedbacks.

27 aprile 2026
Non scritta su invito
Valutata 1 stelle su 5

Supplier Pricing is Terrible

I’ve been with DSZ for a little bit and was quite excited to be connected. Unfortunately they’re way too expensive to even be competitive. My business is tech support so i understand that’s already very competitive, but their prices are the prices I’d sell at. Even smaller name competitors would be selling for the price I’d buy from DSZ for or cheaper.

I never made a sale on any item and have since removed all my listings i had where supplied by them.

Syncing to my store was good, however their naming convention was a mess and made items very confusing for consumers.

I’d consider continuing with them but their supplier pricing needs to improve

31 dicembre 2025
Non scritta su invito
Valutata 2 stelle su 5

I'm finding more and more products out…

I'm finding more and more products out of stock to purchase and less competitive items to choose from. Other larger companies are selling the same products cheaper online than what I can buy for making it difficult to compete. I feeling they are about to go out of business. Could be wrong but a feeling I'm getting. Would be good to see more modern and in demand products to sell.

6 marzo 2026
Non scritta su invito
Valutata 1 stelle su 5

I'm feeling scammed.

I'm just giving 1 star because I can't give ZERO!

I purchased two suitcase sets for a customer, and only ONE was delivered. After days of requesting a refund to my bank account for the missing item, they refunded it to the platform Wallet instead — a Wallet I never wanted to use and cannot transfer money out of.

This was my first and LAST time using this platform.

I had to refund my own customer, which means I’m now out of pocket twice, and even after explaining the situation repeatedly, the response was always the same scripted message.

They force you to load money into their Wallet (there is no other payment option), and then they respond with:
"Please note that this order was paid via wallet, and the funds have been returned to your digital Wallet."

As if I had any other choice!

Terrible experience. No accountability, no real support, and no way to recover my money.

Avoid the headache!

26 novembre 2025
Non scritta su invito
Valutata 2 stelle su 5

No Profits

I have been with Dropship Zone for two years and ive had enough, products are way to expensive and are always out of stock and cant compete with other stores. Made no profit what so ever. would go to another supplier but don't know who, they all have bad review's.

28 marzo 2025
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Risposta di Dropshipzone

Hi Tracy,

Thank you for the feedback. We're always trying to get new products and new Suppliers on our platform, which will lead to better margins for our Retailers.

Our new monthly Rebates can help with improving your margins, and if you contact your account manager, they can recommend products with high profit margins.

Thanks,
The Dropshipzone Team

Valutata 5 stelle su 5

Excellent customer service and support

Excellent customer service and support!
Great selection of products and info.
Apps to intergrade systems as well automatically

25 febbraio 2025
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Risposta di Dropshipzone

Hi Hayley,

Thanks so much for your feedback. We're always growing our product selection so be sure to keep a lookout for new arrivals!

Thanks,
The Dropshipzone Team

Valutata 1 stelle su 5

I used to be an online merchant who…

I used to be an online merchant who relied on Drop Ship Zone as my main supplier, and it was one of the worst decisions I’ve ever made. I invested significant time and money setting up my business, only to be met with constant frustration. Their stock was frequently out of stock, making it nearly impossible to fulfill customer orders. When i did make sales, there were a couple of times when their system had glitched, resulting in oversold items and forcing me to refund customers—damaging my reputation in the process.

To make matters worse, they don’t offer any telephone support for merchants, leaving you to navigate their issues on your own. The majority of their products are priced at retail level or higher, making it impossible to turn a profit. How can anyone expect to succeed when you’re paying retail prices for your wholesale supplier’s inventory?

The cherry on top is that they had to remove their Google listing because their reviews were so bad, which speaks volumes about their lack of professionalism and customer service. Save yourself the headache—this company is a complete waste of time and money.

17 gennaio 2024
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Risposta di Dropshipzone

Hi George, thank you for your feedback and we are sorry you have had negative experience. We have recently launched telephone support for Retailers and we are working on building up our learn centre that contains many video tutorials on how to use the platform. Our Google listing is currently under review due to a change of address of the business and will be back shortly.

Valutata 4 stelle su 5

Good with flaws

The good: 1) Large range of products in Australia. 2) Product catalog sync, price syncing has been really simple and easy. 3) Vivien Liow has been a real star in recent weeks. She has been a real incredible help with some of my particular issues.
The Bad: 1) Although, they have large range of products in Australia, unfortunately they are not priced compete with larger companies. This really eats into your profit margin and makes it difficult to stay afloat. 2) To add insult to injury on the price of the product, sometimes their supplies can't even ship to specific locations, even though they are metro areas and not regional. Due to this shipping fees can be quite expensive (nearly doubling my cost in some cases).
Overall, Dropshipzone is great to have warehoused products in Australia. However, due to the high product cost and high shipping cost. It is near impossible to compete with competitors.

1 ottobre 2024
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Risposta di Dropshipzone

Hi Nathan,

Thank you for taking the time to leave us such a detailed review. We're thrilled to hear that you've had a positive experience with our product catalogue and pricing sync, and it's wonderful to know that Vivien has been able to provide exceptional support. We'll be sure to pass along your kind words to her!

We understand your concerns regarding product pricing and shipping costs. We're always negotiating with suppliers to provide competitive prices.

Your feedback helps us identify areas where we can improve, and we are actively working to address these challenges to better support your business.

We look forward to continuing to grow together!

Regards,
The Dropshipzone Team

Valutata 5 stelle su 5

Outstanding Shipping. Congratulations

Thank You Guys!
An order placed on July 28th. got at my door July 31st. 11 am. Besides the EXCELLENT quality and price of the product it was an outstanding shipping time. 2 1/2 days.
Great Customer Service. Thanks
Dahira

31 luglio 2024
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Risposta di Dropshipzone

Hi Dahira, thank you for taking the time to leave us with such a positive review. We are glad to know you have enjoyed the quality and price of the products. As always, should you have any further questions please don't hesitate to reach out. Thanks, Dropshipzone.

Valutata 1 stelle su 5

Be aware dropshipzone is now shipping your products from china not AUSTRALIA

Usually, I do not have anything bad to say about a business, I just spent 4 months building a women's clothing brand with all products coming from a dropship zone, placed an order with them 24 days ago to find out today following the tracking that the items are coming straight from china not from the warehouse in Melbourne... this is not my first business with dropship-zone, I have another business connected to them for over 7 years, I'm more than disappointed with them I'm devastated, I could have had those products in Australia within 2 weeks .. also be aware that the price you and I are offered as a discount to drop shippers is more than the price that bunnings, dick smith and the big companies are paying for the big companies are paying less than the smaller companies like us, hence why we can not compete ...... why do I know this? my other company has over 46,000 products uploaded from Dropshipzone.. in conclusion, I think it is better to go back to alixspress

23 luglio 2024
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Risposta di Dropshipzone

Hi Kevin, thank you for sharing your feedback. We genuinely appreciate your loyalty over the past seven years and are sorry to hear about your recent experience. We understand how frustrating it can be to face unexpected delays, especially when you’re launching a new brand.

Our goal is to provide transparency and support to our Retailers, and we will definitely look into the details you mentioned to ensure our processes are clearer moving forward.

If you’d like, please reach out to our team directly so we can address your concerns more personally and find a way to make this right. Thank you, the Dropshipzone Team.

Valutata 1 stelle su 5

A Costly Waste Of Time

We spent thousands building a dropship site using dropshipzone products.
When it was ready to go we found that a large percentage of their products was always out of stock, it caused us numerous issues.Plus some items were unable to be shipped depending on the postcode, including suburban areas.
We were promised by their rep Vivien Liow at the start everything would sync and be in stock. This didn't happen and when we complained she showed zero interest in helping.
Terrible company no support, don't waste your money.

22 febbraio 2024
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Risposta di Dropshipzone

Hi Ron, we are sorry to hear about your experience with Dropshipzone and the challenges you faced with our products and support. It’s disappointing to learn that we did not meet your expectations.

We understand how crucial it is for inventory to be accurate and for shipping options to be reliable. Your comments about stock availability and shipping restrictions are noted, and we will pass this feedback to the relevant team.

Regarding your interactions with our team, we apologise if you felt unsupported. This is not the level of service we aim to provide.

If you’re open to it, we would love the opportunity to discuss this with you directly and see how we can assist you moving forward. Your success is important to us, and we hope to make things right.
Thank you again for sharing your concerns,
The Dropshipzone team.

Valutata 5 stelle su 5

I recently joined Drop Ship Zone to…

I recently joined Drop Ship Zone to pursue a second business but to also have the flexibility to not have to outlay money to hold stock. I was doing research to try to keep suppliers within Australia which gives customers peace of mind over international shipments. Drop Ship Zone has been astounding in their level of service, especially my account manager Johnathan Z who has always been super helpful and proactive in helping with the initial integration of their software to the website and any other questions I have along the way.

My recommendation for anyone wanting to join is to use Shopify which integrates with Drop Ship Zone's software which keeps inventory up to date along with when trackings are allocated to each order the customer is notified, so it's doing all the backend work for you.

Thanks so much for your excellent service! :)

1 novembre 2023
Non scritta su invito
Valutata 5 stelle su 5

wanted to take a moment to share my…

wanted to take a moment to share my positive experience as a wholesaler with DropshipZone. From the moment my company partnered with their company, we've been consistently impressed.

The quality service they maintain has exceeded our expectations, and it has helped us attract and retain customers in our niche market.

Moreover, I must commend their customer support team. Whenever we've had questions or faced any challenges, they have been quick to assist and resolve any issues. This level of support is invaluable to us as a wholesaler.

Since partnering with DropshipZone, our business has experienced significant growth in profitability. I wholeheartedly recommend DropshipZone to any wholesaler looking for a reliable and quality-focused partner.

10 settembre 2023
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Risposta di Dropshipzone

Hi Umma,
Thank you for taking the time to leave Dropshipzone a review. We are so happy to hear about the success you have been having with us. We try our very best to ensure that everyone on our platform is having a good experience, in both our service, and our customer support.

Regards,
Dropshipzone Team

Valutata 5 stelle su 5

Wonderful experience to work with Dropshipzone

It's great pleasure to work with Dropshipzone team. Wonderful and professional support, they care not even customer, but also supplier. About half year ago, we register in their platform and we made great success in our business grow. Thanks to them and warmly Christmas gift too. Wish more success in the future. :)

11 dicembre 2022
Non scritta su invito
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Risposta di Dropshipzone

Hi Mandy,
Thank you for taking the time to leave Dropshipzone a review. Really appreciate that you have given us this 5 stars. Knowing that you have been satisfied with the service provided by Dropshipzone team and able to contribute to your business growth has made our day!

We wished you and your team enjoy this holiday season and wish all the very best for our future journey together ahead! Cheers

Regards,
Drosphipzone Team

Valutata 5 stelle su 5

Great company

I confess, that I initially wrote a negative review, one I realise was completely and utterly unjustified. These people have an amazing range of products and their service is fantastic. Setting up a new furniture business and finding suppliers has been interesting and frustrating. So many being so slow in service, you know that this will be the case with your customers, so you have to walk away from them. These people get back to you within a few hours, so fast and their products, well they have everything that I am looking for. I want to pick certain pieces and they have them all pretty much. I was frustrated by their approval process, but now realise how necessary it is and I am glad that they have one.

My store looks amazing with their higher-end furniture pieces on it, I even have the perfect beds. Definitely going to be my major supplier for the store.

20 settembre 2022
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Risposta di Dropshipzone

Hi Amanda,

Thank you for leaving us a 5 star review. Hearing that you're satisfied with our product range and service has made our day.

We understand that setting up an online business and finding suppliers can be challenging, and with that we strive to help retailers streamline the process to the best of our ability. Sometimes the approval process can take time, but as you recognised, it’s worth it in the end.

If you’ve got any further feedback, feel free to email us any time at info@drosphipzone.com.au. We're looking forward to the journey ahead with you.

Thanks again,

Dropshipzone team

Valutata 5 stelle su 5

Best Dropshipper Australia

We have been working with Dropshipzone since 2015 and they are the best in the industry with a great selection of quality products. Their customer service is really great and if any faulty or damaged products which is once in a while, they happily sort it out asap and offer great solutions for our customers. We continue to work with them for a long term partnership and support each other.

13 maggio 2021
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Risposta di Dropshipzone

Hi Samantha, Thank you for your warm-hearted review~ we are so glad that you have been part of our journey for these 6 years and let us be a part of yours. Our team will always continuously try our best to provide great customer service, and offering great solutions for our customers. Cheers to our 6 years, and counting!

Valutata 5 stelle su 5

...A huge amount of our business sits…

...A huge amount of our business sits with Novia and the team at dropshipzone, thankfully it’s all looked after in a speedy and professional (and very friendly!) way by the team.
Great service, fast shipping and decent prices -thank you guys, Novia goes over and beyond to help us with promotions and after sales service, and seems to work every day! Here’s to more sales

29 aprile 2021
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Risposta di Dropshipzone

Hi Sienna, Thank you for your 5-star review, we are delighted to know that you are satisfied with our service, fast shipping, and decent prices. We value these and hearing that we live up to that expectation has made our day. We hope that you have a great day and cheers to our relationship ahead

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