Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 1 stelle su 5

Everything seems legit until you get to the point where it asks for a $30 fee. That is a red flag to me and after coming to this site I decided not to go any further.

Valutata 1 stelle su 5

Beware this company is getting rich from charging everyone $30 and then telling you your application has been denied. The only way you get any correspondence is by leaving a bad review. Once you see t... Leggi di più

Valutata 2 stelle su 5

Before I file a dispute, I am reaching 48 hours since paying the $30. My bank statement says "Flex, Santa Clara CA" as descriptor and nothing more. When I search for additional information for the way... Leggi di più

L'azienda ha risposto

Valutata 1 stelle su 5

Submitted a cancellation via their website, which took a ridiculous amount of time to go through, but once the page finally loaded, I received confirmation that it was cancelled. Submitted a support t... Leggi di più

Dettagli dell'azienda


Informazioni di contatto

1,7

Pessimo

TrustScore 1.5 su 5

29 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non ha risposto alle recensioni negative ricevute

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 1 stelle su 5

Submitted a cancellation via their…

Submitted a cancellation via their website, which took a ridiculous amount of time to go through, but once the page finally loaded, I received confirmation that it was cancelled. Submitted a support ticket inquiring about this and why it said I'd been denied, requested a refund, was informed that while they won't typically refund the $30.00, they'd approve it in this instance as a courtesy. Still haven't received that refund and it was "approved" on 06/11/25. Also their e-mails constantly throw an SPF failure and end up in my list of denied e-mails. Seems like a very shady business, will be reporting them to the FTC and Ohio AG.

23 giugno 2025
Non scritta su invito
Valutata 1 stelle su 5

i just paid the $30 for application fee…

i just paid the $30 for application fee & hoping I get a response in a timely manner or ill be filing a dispute as well , should have apps & website to make it less scammyish . i hope to hear something or im gone start a lawsuit based on everything posted vs a dispute. it will be a Lawsuit

20 aprile 2025
Non scritta su invito
Valutata 1 stelle su 5

Buyer beware more than likely will not…

Buyer beware more than likely will not be approved. They’re getting as many applications as they can for 30 bucks. Nothing is wrong with my credit, but they said there was something wrong. It’s not legitimate.

31 marzo 2025
Non scritta su invito
Valutata 1 stelle su 5

$30 Get Rich Scam

Beware this company is getting rich from charging everyone $30 and then telling you your application has been denied. The only way you get any correspondence is by leaving a bad review. Once you see the pop up for the application fee for a soft credit check that should be a red flag. Change your practices. A denial should be instant not 6 months down the line.

6 gennaio 2025
Non scritta su invito
Valutata 2 stelle su 5

Before I file a dispute

Before I file a dispute, I am reaching 48 hours since paying the $30. My bank statement says "Flex, Santa Clara CA" as descriptor and nothing more. When I search for additional information for the way it's listed or for any location information on drivewithflex.com, I am not getting anything to pull up. Prompt response is requested or a dispute will be filed.

10 gennaio 2025
Non scritta su invito
Logo di Drivewithflex

Risposta di Drivewithflex

Hello Megann,

Could you please provide your contact information? Currently, we are unable to locate your details in our customer database.

Valutata 1 stelle su 5

I had to dispute my $30 application fee…

I had to dispute my $30 application fee and get my money back because I woke up and it was a $30 transaction from flex and it identified as a computer company.. NOT a car leasing company ‼️‼️🚩🚩🚩

16 novembre 2024
Non scritta su invito
Logo di Drivewithflex

Risposta di Drivewithflex

Hi Yolonda,

Thank you for bringing this to our attention. After a thorough review, it appears there may be some confusion, as we don’t have a record of you as one of our customers. It’s possible this transaction is associated with a different company.

We recommend reaching out directly to the company listed on your transaction for further clarification. If there’s anything else we can assist you with, please don’t hesitate to contact us. We’re here to help!

Valutata 1 stelle su 5

False Company or Just Bad Customer Service

I have done two separate applications and paid the application fee. I received a confirmation email both times but that was the only correspondence I received from them. There is no number to call and emailing proves useless as well. I recently sent an email only to receive an automated response. This was the response:

"Thank you for contacting Flex!

If you are an existing customer, please contact us using the support email provided in your welcome email for any assistance regarding your current application.

For all other inquiries regarding a new Flex lease, please visit our Support Center for answers to the most frequently asked questions. Please note that we do not offer live support for non Flex customers at this time, but our comprehensive support resources should address most questions and concerns.

Best regards,

Flex Customer Service"

Now, I have read the responses to the negative reviews. If I filled out the application improperly or if I was denied due to poor credit, shouldn't you be sending out some kind of correspondence to let people know what is going on? Let the person know their application is incomplete or that they were denied due to poor credit. Why let people continue to submit applications? Are you content with taking people's money and not delivering results? This may not be a scam, it may be a legit company. If so, there needs to be some serious work done in the customer service department and the entire website needs a revamping. You guys need to get it together or shut down.

30 ottobre 2024
Non scritta su invito
Logo di Drivewithflex

Risposta di Drivewithflex

Hello Jared, we apologize for the inconvenience. We attempted to reach you by phone, but we didn’t receive a response. We were unable to verify your income due to a possible overstatement. We’ll be sending another email to request additional financial information, as the initial verification attempt was unsuccessful.

Email:
jkesselman71@gmail.com

Phone number:
9178879932

Name:
Jason Kesselman

Valutata 1 stelle su 5

A $30 application fee to lease a…

A $30 application fee to lease a vehicle??? 😂 if you fall for that clear scam that’s on you. Never heard of such a thing. Prices too good to be true? That’s because it is! They don’t even allow comments on their instagram page so no one can burn their scam and they can take advantage of unsuspecting people.

19 settembre 2024
Non scritta su invito
Logo di Drivewithflex

Risposta di Drivewithflex

Dear Mr. Orlando Villasenor we tried to reach out to you to verify your income at ovillasenor23@gmail.com but we did not get a response.

Valutata 1 stelle su 5

Scam scam scam I did multiple…

Scam scam scam I did multiple applications going back 6 months. No phone numbers on the site. And any number you find for road service or warranty phone number isn’t associated with them . The concept is good I felt with a company that did the same in Florida. But eventually went bankcrupt. Just stay away

2 settembre 2024
Non scritta su invito
Logo di Drivewithflex

Risposta di Drivewithflex

Hi Channel Perez, we are a fully digital car buying experience, and while we understand your concerns, your lack of qualifications doesn’t support labeling us as fraudulent. Once approved, you'll receive an account and a toll-free number for customer support.

Valutata 1 stelle su 5

Scam same thing happened with me $30…

Scam same thing happened with me $30 charge my account and no contact do not use this company there is a flex lease website but it's not this one with the rainbow logo.

30 agosto 2024
Non scritta su invito
Logo di Drivewithflex

Risposta di Drivewithflex

Hello, Clifton. We couldn't find your information in our customer database. It seems that some customers are confusing us with another car company called Flex.

Valutata 1 stelle su 5

Scammers

Scammers , fake everything

24 agosto 2024
Non scritta su invito
Logo di Drivewithflex

Risposta di Drivewithflex

Hello Mr. Pierce Webb unfortunately, after checking our database, we were unable to find any record of you as a customer.

Valutata 1 stelle su 5

I will adjust to 5 stars if I get a…

I will adjust to 5 stars if I get a response. It's been 4 days since I sufficiently completed the application. I see many responses from the business not taking ownership of a poor customer experience by claiming the customer didn't properly fill out the application. If that's the case, your system has a bug because it's allowing for the app to be submitted, conveniently along with the $30 fee so to put it back on anyone but your devs is embarrassing. This is a self imposed SLA of 48 hours, so the negative reviews are inherently self inflicted as well. Hoping to change this to 5 stars soon. THERE HAS BEEN ABSOLUTELY NO ATTEMPT TO CONTACT ME. I'VE CHECKED SPAM AND HAVE 0 MISSED CALLS. Own your experience and get better instead of pawning off the negative experience onto your end users. It's sad, stop it lmao

4 agosto 2024
Non scritta su invito
Logo di Drivewithflex

Risposta di Drivewithflex

Hello Mr. Jared Berke,

After reviewing your application, it appears that you did not qualify for a lease. The specific reasons will be detailed in the denial letter, which you will receive via United States Postal Service.

We look forward to the possibility of working with you in the future.

Flex Customer Service

Valutata 1 stelle su 5

This is a scam.

This is a scam.. my credit is a 800 and make 6 figures a year. And told me that I had poor credit history, insufficient income, limited credit history. And turn me down lol... Do not pay the application fee it's a scam

6 agosto 2024
Non scritta su invito
Logo di Drivewithflex

Risposta di Drivewithflex

Hello Sean,

After reviewing your credit application, it appears that it was not completed correctly. Our records indicate that we attempted to contact you via phone and email to verify some information, but we did not receive a response. This is actually why we charge an application fee—to ensure that applicants pay attention to the process and to maintain efficiency in our finance department.

Flex Customer Service

Valutata 1 stelle su 5

Scam

Scam. Start your chargeback now.

1 agosto 2024
Non scritta su invito
Logo di Drivewithflex

Risposta di Drivewithflex

Hello Faiz,

After reviewing your credit application, it seems that some information was missing or incorrect. We tried to reach you via phone and email to verify these details but did not receive a response. This is one of the reasons we charge an application fee—to encourage thoroughness in the application process and to ensure our finance department can operate efficiently with an applicant.

Please check your inbox.

Flex Customer Service

Valutata 1 stelle su 5

NO CUSTOMER SERVICE AT ALL

I applied on their website, paid the $30 application fee and received a confirmation email from them saying they received my application. That was back on July 18, 2024, it's now August 1, 2024, and haven't heard anything back from them. I have tried to contact customer service to no avail, you send an email to their customer service email address listed on their website and all you get back is some automated response that doesn't address what your original questions were! There is no phone number listed to try and contact them!

18 luglio 2024
Non scritta su invito

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