Excellent all round experience - very easy pick-up and drop-off, superb customer service and exactly the vehicle we ordered and needed, in perfect condition. Easily surpasses many encounters with the... Leggi di più
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Scopri cosa dicono le persone
De medewerkser was niet vriendelijk en handelde geaggiteerd en zoek zelf de auto maar. 30 euro voor afleveren vr 8u stond niet op de voucher vooraf. Wij om 7u30 maar er was wel iemand dus afzetterij... Leggi di più
Second time this company had tried to extort money from us . This time they claimed we had damaged car , unlucky for them we had taken video of car on collection the damage was clearly visible we... Leggi di più
Wish I had looked at these reviews before booking through Zest Car Rental. I have hired cars many times in Portugal and this has been my only bad experience. Car was not handed over properly with the... Leggi di più
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Avoid this bunch of scammers.
Avoid this bunch of scammers.
They charged me for a transponder for my vehicle in Portugal.
I 100% did not use the vehicle on any motorway and should of had the cost refunded but they jave charged me extra for use on motorway.Drive4fun when you reply why don't you add a copy of the charge to prove me wrong.
AVOID AVOID AVOID THIS BUNCH OF SCAMMERS
Excellent service, start to finish
Hired 2 cars for Drive 4 Fun over Easter break. The office was easy to find and although it looked chaotic at first we was directed to the correct company. Forms were quickly filled in and everthing explained, transponder usage,insurance dropping off ect. Slight damage to paint work on both cars, but this was marked on paperwork correctly. We did take pictures, just in case and we were on our way. Retuning was just as easy, we was met by a staff member walking the car park. Car was checked no problems. We would use this company again 100% best rental experience in Portugal.
Used Drive4fun on holiday in Faro
Used Drive4fun on holiday in Faro - no issues at all. I reported some damage on the day of collection and this was recorded. No hassle giving my car back. Wil use them again.
didn't try to collect my toll charges
avoid! I had a toll transponder and used more than my credit, but when they tried to collect the card was refused. They claim they emailed me, but they didn't, so now I'm stuck with a £68.00 bill for 8 euros of tolls. I've requested the email they claim they sent me, but it hasn't been sent.
I have hired with Drive for Fun on…
I have hired with Drive for Fun on multiple occasions each year for many years.Not once have I had a bad experience with these guys,they are fast and friendly in their work and I’ve returned the car out of hours on most occasions,can’t say it’s ever been an issue,just leave keys over sun visor and catch your flight.Can’t understand the bad reviews on this website
Lost for €500 for damage I didn't cause. Poor return process
Beware - scammed out of €500.
Advice to anyone renting from Drive4Fun:
1) take photos & videos of the car when you get the car AND when you return the car
2) Don’t use them if you need to return the car before they open in the morning
3) Insist they return the paperwork to you when you return the car with signed acknowledgement they have checked the car and no damage during your rental.
We rented a car from Drive4Fun in May 2023. Car was quite tired (lots of existing bumps & scratches) and we had a long wait (45mins) to get the key but these weren’t big issues for us and we had no issues during the rental. Our problems started upon returning the car.
We had paid extra for ‘out of office hours’ returns as we needed to return it 30mins before the office officially opened (in reality, these office hours don’t mean anything as we collected the car at 1am despite officially being closed at 8pm). Having done this with many other car rental companies, there is usually a key deposit box for returning if no members of staff are present. When we got the key, we were informed there was possibly someone going to be working at that time but if not, just leave the key in the unlocked car! Although not happy with this, we didn’t have a choice as we had already paid for the rental.
When we returned the car, we were relieved to find there were members of staff. One checked the car over against pre-existing damage and confirmed all ok so we headed on our way. The next day we got charged €500 and we were sent a photo of a huge dent that wasn’t there when we returned it. We never thought to photograph/video the car on return (like we always do on collection) given someone had checked it over. I challenged this with Drive4Fun but they insisted we returned it like this and denied a member of staff checked it – hence my advice at the start. Now we will always photograph and video the car on collection and return, whether a member of staff has checked it or not. According to Drive4Fun, they have no CCTV…convenient.
Given the number of positive reviews, I hope this is a 1-off e.g. member of staff lied about checking it but frustrating to lose the money. Lessons learnt!
This is the best car hire experience…
This is the best car hire experience I’ve ever had in Spain and Portugal. They are based in the car park which is an easy walk from the terminal - about 3 minutes with a trolly. I was lucky to be there when it was quiet or there would have been the usual tedious wait. The car was ready snd parked just behind the cabin they work from. It was clean and fine. It was simple to drive out of the car park and equally simple to return it. The best thing though was the accuracy and honesty of the pricing, the price itself and the kindness of the staff.
Problem-free rental
We hired a Seat Arona for 10 days, arranged via Zest.
The desk was easy to find out in the car park (make sure you are in the Drive4Fun queue and not the Master Kings one) and, although it was busy with several planes having arrived together, we were on the road in 30 minutes.
Car was fine, it had covered 35,000km but was clean and tidy and we had no issues. The costs for the airport collection (15€) and toll transponder (€18.50 + toll charges) were clearly explained on the Zest booking information and again by the woman on the desk.
We had the return procedure clearly explained on collection and the car was checked in without any problems 4 minutes after we parked up.
Would use again, very good value.
Hidden extras they know about. Poorly prepped car
On collection the car had deep paint scratches and small dents that were not marked on the hire agreement. I spent nearly half an hour marking these on the agreement to avoid being accused of them on return. No one from Drive4Fun would come with me to agree or see this. I also said I had noted that the emergency spare wheel had a soft tyre that I would check at the first opportunity. The car was the type ordered and clean with around 20,000 km from new. Some damage to be expected but a shame it was not fully recorded. This concerned me for the whole of my holiday.
On driving away I felt that the vehicle was not stable on the road. After checking the tyre pressures they all took at least 7 psi to match those given by the manufacturer on the drivers door pillar. The spare was much softer. The car would not have responded well to an emergency swerve or braking maneuver. We were just two passengers with two 20kg bags. What if we had loaded to capacity with five passengers and 100kg's of bags.
CarJet website I bought Drive4Fun service through says "guarantee of paying only what you are quoted", and also says "local taxes included". Not true. When you get to the Drive4Fun shipping container used as an office in Faro Airport Car Park, they charge an additional 15 Euro described as "Airport Tax". They happily point out that its there in the small print on their voucher. I gave them copies of the two NOT TRUE statements from their website and asked they pass them to their management as they contradict. No response when I returned the car or in the following two weeks. Wrote email the same to CarJet who replied "its in the terms of the company".
I returned the car to parking spaces next to the shipping container/office. I was told that I must pay for the car park ticket as it should be in the carpark next to that one. They pointed out that they had written this at the top of the hire agreement. As a first time visitor with no local knowledge, you can't expect people to go driving round the airport roads looking for a specific place. Just returning to the office it was collected from should be sufficient.
Ask for concept rental car contract. No reaction.
I wrote this company twice on their website to send me the concept of their rental car contract. My aim was to rent a car in November 2023. My focus was mainly the insurance conditions of rental a car. Till now (three weeks ago) I didnot receive any reaction of the company. This gives me not a good feeling. What is the reason of no reaction !!!!! Insurance conditions are essential
Very happy. We booked threw Zest and had a car from…
We booked threw Zest and had a car from drive for fun .it took about 30 minutes to get the car paperwork was easy the lady was very helpful. The car was lovely we did video it as we had seen other reviews. Return was easy and we said the car was sandy that was fine no charge and our deposit was back in 4 days .so next trip we will use again
Stay away from this company
Stay away from this company! When returning the car they try hard to steel your deposit by making ridiculous accusations. They told me that I had to vacuum the car before return, but they never mentioned it at the start of the rent. Moreover they estimated the price for vacuuming to be €50 Euros! When I have asked to speak to the manager the guys simply declined. He was extremely rude and unprofessional!
Stay away from this company
Stay away from this company! When returning the car they try hard to steel your deposit by making ridiculous accusations. They told me that I had to vacuum the car before return, but they never mentioned it at the start of the rent. Moreover they estimated the price for vacuuming to be €50 Euros! When I have asked to speak to the manager the guys simply declined. He was extremely rude and unprofessional!
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