This was my first experience using Online Health Consulting. Annie was my customer service rep and she was wonderful and quick to respond and kept me updated. It took a little while as the first physi... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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I had an online consultation with Dr. Bruno da Silva on Tuesday because I was dealing with a urinary tract infection. The entire experience was excellent from start to finish. Dr. Bruno was kind, prof... Leggi di più
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Very professional platform I had a few technical issues at my end but the administrator was very professional liasing with me and the doctor. The doctor was clearly very ethical and interested in ensu... Leggi di più
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Dr Victor Nicolas Casafus, is very professional. He is kind, warm and compassionate. He listens and is comforting and understanding. He spent a lot of time with me. I felt so much better after talkin... Leggi di più
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Dettagli dell'azienda
Scritti dall'azienda
Dr. Galen is a global telehealth platform designed to make healthcare more accessible, convenient, and reliable. We connect patients with qualified doctors across a wide range of specialties, enabling them to receive professional medical advice, prescriptions, and guidance from the comfort of their own homes. With 24/7 availability, multilingual support, and a network of experienced doctors operating across 130+ countries, Dr. Galen ensures timely and seamless medical assistance wherever you are.
Informazioni di contatto
311 RANCH ROAD 620 S STE 211, 78734-4776, Austin, Stati Uniti
- +1 415 251 2044
- support@drgalen.org
- drgalen.org
Informazione importante
4,6
Eccellente
312 recensioni
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Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
Ha risposto al 66% delle recensioni negative ricevute
Solitamente risponde entro 2 settimane
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
Dr.Sher is by far the best doctor I…
Dr.Sher is by far the best doctor I have ever come across. He answered all my questions and he helped me so much. I will definitely come back to you with any other medical issues.
25 giugno 2024
Non scritta su invito
Risposta di Dr.Galen - Online Health Consultation
Thank you for your wonderful feedback!
We're happy to hear that Dr. Sher was able to provide the support you needed.
We look forward to assisting you again in the future with any medical concerns.
Your trust means a lot to us!
Excellent service
Excellent service, highly recommend if you are in an emergency and need help quickly and don't want to go to the hospital if it happens to be a bank holiday.
24 giugno 2024
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Risposta di Dr.Galen - Online Health Consultation
Thank you for your kind words!
We're glad we could assist you in a time of need, especially when access to a hospital may be challenging.
Your recommendation means a lot to us!
Very convenient and was available on…
Very convenient and was available on the weekend when I was available
22 giugno 2024
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Risposta di Dr.Galen - Online Health Consultation
Thank you for your feedback!
We're glad to hear that the service was convenient and accessible when you needed it most.
Your time is valuable, and we're happy to have been able to assist you!
Speedy consultation
Had a great experience with the platform and the team (Annie) for giving basic orthopaedic consultations to patients in need in a speedy and effective manner..
22 giugno 2024
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Risposta di Dr.Galen - Online Health Consultation
Thank you for your positive feedback!
We're thrilled to hear that you had a great experience with our platform and team, especially with Annie.
We're committed to providing timely and effective care, and your satisfaction means a lot to us!
Risposta di Dr.Galen - Online Health Consultation
Thank you for sharing your feedback!
We're glad to hear that you had a fast response and a compassionate experience with the doctor.
Your satisfaction is important to us!
As a medica practioner listed on Dr…
As a medica practioner listed on Dr Galen. I am happy with the platform where I can assist and give basic advice. Appreciate the ease of navigation on the app and the amazing Annie
15 giugno 2024
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Risposta di Dr.Galen - Online Health Consultation
Thank you for your kind words doctor!
We're glad you're enjoying the platform and the ease of navigation.
We're also happy to hear that Annie has been of great help.
Your contributions are valuable, and we appreciate your support in providing care through Dr. Galen!
They helped me alot in everything
They helped me alot in everything
9 giugno 2024
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Risposta di Dr.Galen - Online Health Consultation
Thank you for your feedback!
We're glad we could assist you.
If you need anything else in the future, feel free to reach out.
As a medical health professional
As a medical health professional, after covid time we started to appreciate more the power of technology we have in hand. Some medical conditions and consultations can be done online and this saves a lot of time for both patients and doctors. I really recommend using this service and then they could at least guide you through
9 giugno 2024
Non scritta su invito
Risposta di Dr.Galen - Online Health Consultation
Thank you for your thoughtful feedback!
We're glad to hear that you recognize the value of online consultations in today's healthcare landscape.
It's great that our service can help save time and provide valuable guidance for both patients and doctors.
We appreciate your recommendation!
Amazing communication
Amazing communication,
Got messages through WhatsApp first then contacted me via website with a professional doctor , got diagnosis and medications script sent to my email . Picked up from chemist down the street . I’ll be back and better to Australia by Sunday :)
6 giugno 2024
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Risposta di Dr.Galen - Online Health Consultation
Thank you for your kind words!
We're glad to hear you had a smooth and professional experience with us.
It's great that everything was convenient for you, and we look forward to assisting you again whenever needed.
Risposta di Dr.Galen - Online Health Consultation
Thank you for your feedback!
We're glad to hear that you found our service practical, fast, and excellent.
We're always here to provide efficient and reliable support whenever you need it!
Not credible. They listed a Dead Doctor who hasn't practiced in 15 years
Dr Galen website has a doctor listed who is dead and hasn't practiced for over 15 years. In addition, the address listed was a location he hadn't practiced in over 20 years. Not a credible website. Where are they pulling this obsolete info from?
30 maggio 2024
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Risposta di Dr.Galen - Online Health Consultation
We sincerely apologize for this oversight and any inconvenience it may have caused. At Dr. Galen, we strive to maintain accurate and up-to-date information about our doctors. However, due to the dynamic nature of medical practices, including retirements, relocations, or unforeseen circumstances, discrepancies can sometimes occur.
Thank you for bringing this to our attention. We truly appreciate your effort in pointing this out. While we are always vigilant about maintaining accurate doctor listings, there may be instances where 1 or 2 entries are not fully up-to-date or accurate. Please rest assured, we continuously work to address and fix these issues promptly. Your feedback is invaluable in helping us improve and ensure the credibility of our platform.
Perfect
Excellent platform, available 24 hours day, effective and trustworthy
29 maggio 2024
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Risposta di Dr.Galen - Online Health Consultation
Thank you for your kind words!
We're pleased to hear that you find our platform effective and trustworthy.
Our team is dedicated to providing accessible healthcare support 24/7, and your feedback is much appreciated.
We're here whenever you need us!
Ist a visionary sistema ..
Ist a visionary sistema for a consultation for every king peoples to need a medical orientation in difficult situations or geography access... Good projects to continue updates..
27 maggio 2024
Non scritta su invito
Risposta di Dr.Galen - Online Health Consultation
Thank you for your thoughtful feedback!
We're glad to hear that you recognize the value of our system in providing medical consultation to people in challenging situations or remote locations.
We are committed to continuously improving and updating our services to better meet the needs of everyone.
We appreciate your support and look forward to further enhancing our platform.
Very professional doctor and Service
Very professional doctor, Dr Saqib Latif
Very fast and professional service and follow up from the chat and customer service. Immediately got the appointment.
Doctor was very qualified humble and knowledgeable highly satisfied
I strongly recommend the service 10/10
27 maggio 2024
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Risposta di Dr.Galen - Online Health Consultation
Thank you for your feedback!
We're delighted to hear that Dr. Saqib Latif provided you with such professional and knowledgeable care.
It's great to know that both the service and customer support team exceeded your expectations in terms of speed and professionalism.
Your strong recommendation means a lot to us, and we're grateful for your trust in our platform!
Pleased with the service
My consultation with Dr. Zahoor Ahmad Parry was excellent. I had contacted him for an expert opinion regarding pain-related issues. He has a calm demeanor, listens respectfully and patiently, articulates his thoughts clearly and provides advice with utmost care and professionalism.
Additionaly the customer care is also prompt and efficient. This is my third time using this website and I'm honestly quite satisfied with their overall service.
23 maggio 2024
Non scritta su invito
Risposta di Dr.Galen - Online Health Consultation
Thank you for sharing your experience!
We're happy to hear that Dr. Zahoor Ahmad Parry provided you with expert care and thoughtful advice.
It's wonderful that the customer care team also met your expectations with prompt and efficient support.
We greatly appreciate your continued trust in our services, and we're glad to have been able to assist you again!
Brilliant experience
Brilliant experience, had to see a GP then transitioned from that into a Dermatologist SMOOTHLY, got all my RX.s without a problem
23 maggio 2024
Non scritta su invito
Risposta di Dr.Galen - Online Health Consultation
Thank you for your feedback!
We're delighted to hear that your experience was smooth, from the GP consultation to seeing the dermatologist and receiving your prescriptions without any issues.
It's great to know that everything went seamlessly, and we truly appreciate your support!
The coordination of thThe coordination of the consultation was very easy, the video call platform works very well, the technical support was always very attentive to my questions,e consultation…
The coordination of the consultation was very easy, the video call platform works very well, the technical support was always very attentive to my questions,
22 maggio 2024
Non scritta su invito
Risposta di Dr.Galen - Online Health Consultation
Thank you for your feedback!
We’re glad to hear that the coordination and video call platform worked smoothly for you.
It’s great that our technical support team was able to assist you promptly with any questions.
We’re committed to providing seamless service and appreciate your kind words.
The Expertise I Wanted
My consultation was very eye-opening, I can wholeheartedly write I felt hopeful after my discussion with Dr. Matis and his recommendations. His expertise with my complex pain condition was incredibly reassuring, and the treatment alternatives he suggested (detailed with benefits and risks) have me feeling fully informed. I am grateful to Dr. Matis for listening to my needs and providing me with direction.
I must include: the staff of Dr.Galen Online Health Consultation has been very supportive and attentive in making sure the consultation was on schedule.
21 maggio 2024
Non scritta su invito
Risposta di Dr.Galen - Online Health Consultation
Thank you for sharing your experience with us!
We’re pleased to hear that Dr. Matis was able to provide clarity and reassurance regarding your condition.
It’s great to know that his expertise, along with the staff’s support, contributed to a positive experience.
We’re dedicated to ensuring timely, informed consultations and are grateful for your kind words.
I think it is the best international…
I think it is the best international medical consultation platform ,great team , excellent confidentiality,very up-to-date , extremely reliable ,to be recommended to all my dear fellow doctors and my dear patients
21 maggio 2024
Non scritta su invito
Risposta di Dr.Galen - Online Health Consultation
Thank you for your wonderful feedback!
We’re thrilled to hear that you find our platform reliable and up-to-date.
We appreciate your recommendation and are committed to providing the best service for both doctors and patients worldwide.
Easy and quick
Simple to book appointment with the doctor you need and a live support for any problems faced in the process & they solve it very quickly. Continued assistance till the very end of the appointment.
16 maggio 2024
Non scritta su invito
Risposta di Dr.Galen - Online Health Consultation
Thank you for your positive feedback!
We're happy to hear that the booking process was simple and that our live support was helpful in resolving any issues quickly.
We strive to provide continuous assistance throughout the entire process to ensure a smooth experience.
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