After searching for a mattress for over a year now, Tanya from the Newtownabbey store helped us right out. We had visited a number of different stores, including different dream stores, but nothing co... Leggi di più
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Excellent service from Johnston, he really knows his stuff. Friendly and personable and talked through all the options. I feel confident about my purchase and looking forward to receiving our new matt... Leggi di più
William was so helpful and asked all the right questions. When he wasn’t sure of answers to ours (as he was new) he involved other colleagues- there was no waffle. William seemed genuinely interested... Leggi di più
Karen in the Omagh store was more than helpful when we chose our bed and mattress. She explained all our payment options well and helped us in making our decision. We would definitely recommend the st... Leggi di più
Dettagli dell'azienda
Scritti dall'azienda
Dreams is Ireland's and the UK's most loved bed retailer. Owned by the world's largest bedding company, Somnigroup International (Formally Tempur Sealy International), Dreams has been providing an extensive range of beds, mattresses and bedding products for over 40 years. From NASA born innovation to local, Irish made beds and mattresses, our mission is to deliver the best quality beds and mattresses to our customers, ensuring a great night's sleep for everyone. We have around 2500 colleagues across Ireland and the UK, with 12 stores across the island of Ireland and over 220 stores across mainland Britain along with 2 online websites. As well as fantastic service, we've invested in our innovative Sleepmatch technology, exclusive to Dreams. This nifty machine helps our customers find their perfect mattress in just three minutes.
Informazioni di contatto
6-16 Duncrue Crescent, BT3 9BW, Belfast, Regno Unito
- 1800 508300
- Customer.care@dreams.ie
- dreams.ie
Ha risposto al 46% delle recensioni negative ricevute
Solitamente risponde entro 1 settimana
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Emma and Jonny were very very helpful
Emma and Jonny were very very helpful. Highly recommend Dreams Ballymena .
Bought new bed and sofa had brilliant…
Bought new bed and sofa had brilliant customer experience with Shirley in coleraine branch very knowledgable and experienced made seamless stress free purchase thankyou
Tanya was lovely
Tanya was lovely, very helpful and very knowledgeable. Made the whole process very easy and understandable.
Bed frame and mattress purchase
Tanya took care of us from we walked through the door. Exceptional knowledge of her products, friendly and helpful.
Would recommend
Joe was great!
Joe was great from start to finish! Strongly recommend.
Excellent Service
After searching for a mattress for over a year now, Tanya from the Newtownabbey store helped us right out. We had visited a number of different stores, including different dream stores, but nothing compared to the service Tanya gave us. Tanya helped us out right away and got straight to what we wanted. Couldn’t recommend her enough.
Excellent service from Johnston
Excellent service from Johnston, he really knows his stuff. Friendly and personable and talked through all the options. I feel confident about my purchase and looking forward to receiving our new mattress.
Good experience Johnston was very…
Good experience Johnston was very helpful in Omagh store
Charged for delivery and didnt delivery on time
I bought a bed and a matress.
There was no bed on stock and they charged extra to delivery the matress earlier,
They didnt delivery my matress on time and I had to sleep on the floor the whole weekend.
I had to go on the store and collect the matress myself
Great staff 5 star service
Our advisor was a gentleman called Joe , Joe was very knowledgeable about all the products on display and advised us on what product would be best suited for me as I have a bad back , I found all staff members within the store very helpful when asked any questions ( 5 star review ).
Tanya was amazing
Tanya was amazing. All the staff so kind and friendly. Lovely atmosphere.
Emma has been very helpful and…
Emma has been very helpful and knowledgable on both of our visits to the ballymena store.
Brilliant Service
Emma was absolutely fantastic in helping us choose and order our bed and mattress. Very efficient and knowledgeable. The whole process was so straightforward and easy.
Buying a Mattress
William was our sales associate. We told him what we wanted. He recommended several mattresses which we were able to try and safe to say he recommended well and we bought one. As William had just recently started, Melissa guided William through the finance system which she did with true professionalism teaching patiently, while ensuring me as the customer understood the process. Also a thoroughly enjoyable experience.
Jonny C was so helpful!
Karen in the Omagh store.
Karen in the Omagh store was more than helpful when we chose our bed and mattress. She explained all our payment options well and helped us in making our decision. We would definitely recommend the store and Karen.
I won a competition on cool fm and Joe…
I won a competition on cool fm and Joe from the Newtownabbey store was absolutely amazing in getting me sorted with two beds for my children.
Absolutely amazing
Our sales girl Tanya was amazing and so helpful with our needs especially with my fibromyalgia and aches and pains.
Absolutely amazing service!
William really helpful and patient with…
William really helpful and patient with us
I had the best experience with Jeff he…
I had the best experience with Jeff he was so attentive in the Omagh Store! Thanks again and I look forward to receiving my bed
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