Drain Doctor - Stockport Recensioni 

40
TrustScore 4 su 5

4,2

Unit 3G, Sk14 Industrial Park, SK14 4QF, Hyde, GB


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Valutata 5 stelle su 5

Sent my query Thursday morning and was quickly phoned back by a very pleasant lady who explained what would happen next. Tom arrived soon after and because the problem was complex has been back today... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Really great service - was out within 24 hours and found the issue straightaway! If only my water company was this efficient!!

L'azienda ha risposto

Valutata 5 stelle su 5

MacAuley was brilliant, really honest and up front about what he was doing and how much it would cost. He then went one step further and checked with united utilities about road adoption and whose r... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Had a problem with loos not flushing properly and kitchen sink slow draining. Contacted DD who sent out an operative “Big Tom”the next day who resolved the problem quickly. Very professional and excel... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Servizio di drenaggio
  2. Idraulico

Scritti dall'azienda

UK’s #1 Drainage & Emergency Plumbing Company We specialise in drain unblocking, plumbing repairs, CCTV drain surveys, emergency call-outs and planned preventative maintenance. Since 1994, our local engineers have been delivering a truly 24/7, 365-day service becoming a trusted partner for homeowners and businesses alike. Find Your Local Engineer


Informazioni di contatto

  • Unit 3G, Sk14 Industrial Park, SK14 4QF,, Hyde, Regno Unito

  • 0161 6750438

4,2

Molto buono

TrustScore 4 su 5

40 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 87% delle recensioni negative ricevute

Solitamente risponde entro 1 settimana

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,2

Tutte le recensioni

(40)

1821 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Really great service

Really great service - was out within 24 hours and found the issue straightaway! If only my water company was this efficient!!

23 giugno 2026
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Risposta di Drain Doctor - Stockport

Thank you for taking the time to leave us a review.

We really appreciate your feedback. 😊

Kind regards,

Calum

Valutata 3 stelle su 5

The operator was excellent and…

The operator was excellent and experienced. Talked through the issue and said he could fix the issue.
All it too though was just one “plunge” and it was fixed in a matter of seconds.
You feel a bit “done over” when your charged the fixed fee of £335 though for something which was so straightforward.
A lesson learnt for me but the price should be calculated after the job is completed.

10 giugno 2026
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Risposta di Drain Doctor - Stockport

Hello Jason,

Thank you for sharing your feedback, we are sorry to hear you weren't completely satisfied with the cost.

Before we carry out any work, we evaluate the problem and provide a quote. Once you are happy with the quote, we then start the job.

If this process was not followed, please email your postcode to UK.Feedback@nbly.com and I will investigate this further for you.

Thanks,

Calum

Valutata 5 stelle su 5

Excellent and Professional

Sent my query Thursday morning and was quickly phoned back by a very pleasant lady who explained what would happen next. Tom arrived soon after and because the problem was complex has been back today Saturday and will come again tomorrow to finish the work. I've been very impressed. He's extremely polite and professional and explains everything he needs to do. Definitely goes the extra mile. Hoping that the problems I've had with tree roots and my drains is finally sorted

6 giugno 2026
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Risposta di Drain Doctor - Stockport

Thank you for taking the time to leave us a review.

We really appreciate your feedback. 😊

Kind regards,

Calum

Valutata 3 stelle su 5

Protracted job

Four days commencing at 8AM never appeared before 10.00
Not fully equipped equipment needed from elsewhere.
Promised video and photos of the problem , no video available.
Only five hours spent in total in the first two days, used a digger and did complete in the last two days.
Job satisfactory quality eventually.

20 aprile 2026
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Risposta di Drain Doctor - Stockport

Hello,

Thank you for taking the time to leave us a review.

We have made your local office aware of your feedback.

We're sorry for any disappointment caused and appreciate you taking the time to leave us a review.

Kind regards,

Calum

Valutata 5 stelle su 5

First class service

Cracking service and very competitive indeed.
Tons cheaper than the other company and was very knowledgeable

1 maggio 2026
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Risposta di Drain Doctor - Stockport

Thank you for taking the time to leave us a review.

We really appreciate your feedback. 😊

Kind regards,

Calum

Valutata 4 stelle su 5

Trying to be as fair as possible

Trying to be as fair as possible, communications with very polite DD can be frustrating. A plumber did not arrive at the planned time and it took several phone calls to the company before two eventually arrived a few hours later.

Big Tom and Harry are polite and friendly and know their stuff. It’s just frustrating when promised call backs don’t happen.

13 aprile 2026
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Risposta di Drain Doctor - Stockport

Thank you for taking the time to leave us a review.

We really appreciate your feedback. 😊

Kind regards,

Calum

Valutata 1 stelle su 5

RIP OFF DO NoT USE THIS COMPANY

Engineer turned up and charged me £140 to assess the problem.said if he put a camera down drains he had to charge me. How else could he assess what the problem is other than than put a camera down my drains which are under concrete ? The company falsely advertises free assessment of problem and then charges you £140..00 for very basic camera footage down your drains which took 5 minutes to do. He wrote a 4 line report of problem and told me to screenshot it. I still haven’t received any proper report even though I phoned up to complain. Terrible company . DO NOT use. A rip total rip off .

12 marzo 2026
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Risposta di Drain Doctor - Stockport

Hello,

Thank you for taking the time to leave us a review.

Please could you send an email to uk.feedback@nbly.com with your postcode, phone number and date of the visit?

Kind regards,

Calum

Valutata 5 stelle su 5

Absolutely belting!!!

Absolutely belting!!!

I was having a nightmare with plumbing, Delta Drains were amazing. They came out super promptly, and found the issue, talked it through with me and explained the costs etc, then sorted the problem perfectly.

The engineer was super polite and professional.

A great service, highly recommended!

23 marzo 2026
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Risposta di Drain Doctor - Stockport

Thank you for taking the time to leave us a review.

We really appreciate your feedback. 😊

Kind regards,

Calum

Valutata 5 stelle su 5

Harry solved the problem quickly and…

Harry solved the problem quickly and was very informative.

21 marzo 2026
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Risposta di Drain Doctor - Stockport

Thank you for taking the time to leave us a review.

We really appreciate your feedback. 😊

Kind regards,

Calum

Valutata 5 stelle su 5

Arrived on time and worked hard

Arrived on time and worked hard to resolve a messy drain blockage. The charge was as explained at the start and was reasonable for the work done.

11 marzo 2026
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Risposta di Drain Doctor - Stockport

Thank you for taking the time to leave us a review.

We really appreciate your feedback. 😊

Kind regards,

Calum

Valutata 2 stelle su 5

Appointment time mess-up.

The first appointment I made no drain doctor person came which meant I had stayed in for a whole afternoon waiting and wasting time. I made a second appointment and I asked for a discounted price given the inconvenience I had suffered. I was given a time slot of between 12.30 and 4pm. The drain doctor person turned up 1 and a half hours early at 11.00 when I was out attending a meeting. My daughter fortunately was home and rang me and I left the meeting immediately which was most inconvenient. There had been no message beforehand telling me he was on his way which I had expected. So given this second inconvenience I asked for a further discount. It did take some time for the office to be able to confirm that which meant the engineer hanging around outside waiting to start the job. In the end, I was given a reasonable discount. But this experience will mean I will not be using Drain doctor again.

9 marzo 2026
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Risposta di Drain Doctor - Stockport

Hello,

Thank you for taking the time to leave us a review. We have requested further information but haven't received a response.

Please could you send an email to uk.feedback@nbly.com with your postcode, phone number and date of the visit?

Kind regards,

Calum

Valutata 5 stelle su 5

Excellent service

Tom was exceedingly competent and polite. He explained the issue and solution and was able to deal with it there and then.

5 marzo 2026
Non scritta su invito
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Risposta di Drain Doctor - Stockport

Thank you for taking the time to leave us a review.

We really appreciate your feedback. 😊

Kind regards,

Calum

Valutata 5 stelle su 5

friendly helpful service

friendly helpful service all drains unblocked highly recommended

23 febbraio 2026
Non scritta su invito
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Risposta di Drain Doctor - Stockport

Thank you for taking the time to leave us a review.

We really appreciate your feedback. 😊

Kind regards,

Calum

Valutata 5 stelle su 5

Had a problem with loos not flushing…

Had a problem with loos not flushing properly and kitchen sink slow draining. Contacted DD who sent out an operative “Big Tom”the next day who resolved the problem quickly. Very professional and excellent service. Also a big shout out to Ric for organising this so quickly. Would not hesitate to recommend them.

23 febbraio 2026
Non scritta su invito
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Risposta di Drain Doctor - Stockport

Thank you for taking the time to leave us a review.

We really appreciate your feedback. 😊

Kind regards,

Calum

Valutata 5 stelle su 5

Very good service

Very good service - explained all the work needed, helpful and efficient.

20 febbraio 2026
Non scritta su invito
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Risposta di Drain Doctor - Stockport

Thank you for taking the time to leave us a review.

We really appreciate your feedback. 😊

Kind regards,

Calum

Valutata 2 stelle su 5

Happy but NOT.

Very happy with the work, drain unblocked 19th Jan. We were advised that further work would be required to replace broken pipes and roots removed. Engineer gave a verbal quote and advised that we would receive a written quote and a follow up call from office. We waited 2 weeks and nothing, so followed up with an email 31st Jan, that they could respond to. That was over 2 weeks ago and we are nearly a month down the track without a response. Not so happy now.

19 gennaio 2026
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Risposta di Drain Doctor - Stockport

Hi,

We're sorry to hear about your experience.

I'd like to investigate your issue. Please could you email me your postcode to uk.feedback@nbly.com so I can look into what has happened.

Regards
Emma

Valutata 5 stelle su 5

blocked drain fixed Hyde

thanks to big tom drain was cleared in no time and cleaned up afterwards great job

9 febbraio 2026
Non scritta su invito
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Risposta di Drain Doctor - Stockport

Thank you for taking the time to leave us a review.

We really appreciate your feedback. 😊

Kind regards,

Calum

Valutata 5 stelle su 5

Big Tom was friendly and professional

Big Tom was friendly and professional. The job was done quickly, and my expectations managed. Will definitely call back should we have a future drain issue

4 febbraio 2026
Non scritta su invito
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Risposta di Drain Doctor - Stockport

Thank you for taking the time to leave us a review.

We really appreciate your feedback. 😊

Kind regards,

Calum

Valutata 5 stelle su 5

Big Tom was fantastic he was very…

Big Tom was fantastic he was very informative and got the job sorted out he cleaned up after himself which was brilliant, would highly recommend, he was so pleasant very impressed

4 febbraio 2026
Non scritta su invito
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Risposta di Drain Doctor - Stockport

Thank you for taking the time to leave us a review.

We really appreciate your feedback. 😊

Kind regards,

Calum

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