Doughnut Bags Recensioni 

316
•
TrustScore 1.5 su 5

1,7

Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

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Valutata 1 stelle su 5

Defective design of my orange backpack resulted in the flooding of both front pockets & the loss of the iPod stored inside the pocket due to it being water logged. I reported the defective design & w... Leggi di più

Valutata 1 stelle su 5

Unfortunately, my experience with the Doughnut backpack has been very disappointing. After less than one year of sporadic use, the backpack broke following a light wash in the washing machine, car... Leggi di più

Valutata 5 stelle su 5

Love my new Doughnut backpack!! I have others in different colours and sizes which I use all the time. The different compartments on the inside are are perfect keeping everything organised especia... Leggi di più

Valutata 1 stelle su 5

I have ordered and paid for four bags for my cousins wedding on 20th June, paid for $200 HK for FedEx delivering which says 2-5 days. Now after 6 days waiting, no idea where the bags are and whether t... Leggi di più

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Dettagli dell'azienda

  1. Negozio di borse e valigie
  2. anche in
  3. Negozio di accessori di moda

Informazioni fornite da varie fonti esterne

The home of travel friendly, high quality, hand crafted backpacks designed in Hong Kong


Informazioni di contatto

1,7

Pessimo

TrustScore 1.5 su 5

316 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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1,7

Tutte le recensioni

(316)

1 recensione negli ultimi 12 mesi

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Valutata 5 stelle su 5

The American Vintage is practical and stylish!

I got an American Vintage bag recently having owned a Macaroon for several years. I got it so I can go on short overnight journeys for work and to visit family. I’ve managed to pack everything I need for four nights away including my ipad. The beautiful leather straps are adjustable allowing me to pack the bag to it’s full capacity. To top it all off the American Vintage is really stylish and absolutely gorgeous. Really happy with my purchase and can’t wait to travel with it.

15 dicembre 2021
Valutata 1 stelle su 5

Did not even realise for a week that…

Did not even realise for a week that they had sold out of a bag I ordered. And didn’t even tell me. So ended up with bad service but still had to get the bag for the Mrs’s for Xmas as that was what she wanted. Didn’t even offer an apologies for a next order or anything. Very cold customer service.. but they win as I had to buy the bag. You were very lucky with my money.you might not be in the future

13 dicembre 2021
Valutata 5 stelle su 5

Excellent quality

Excellent quality, delivered promptly and a cheeky deal too! This is a gift but I woukd love one myself. Stylish, good quality and unique products.

7 dicembre 2021
Valutata 5 stelle su 5

I love my bag

I love my bag, it was just the right size, and the cloth it comes in water-protects my stuff inside. Recommend

7 dicembre 2021
Valutata 5 stelle su 5

Gorgeous gift

Bought as a gift. Looks well made. Lovely colour (I purchased grape). Fabric has a beautiful texture. Huge amount of internal pockets. Would love one for myself.

22 novembre 2021
Valutata 4 stelle su 5

The bag is very nice

The bag is very nice, I love it! Arrived within a week.
But I tried to contact customer service twice but they never answered back.
I hope to receive an answer in the future If I will ever need to contact them again.
Other than that everything went smoothly.

17 novembre 2021
Valutata 5 stelle su 5

Great ethos, supported with genuine values.

If you’re in doubt about the quality of these bags when buying online, you don’t need to be. They are incredible.

The level of customer service this brand also has is superb.

Great ethos, supported with genuine values.

15 novembre 2021
Valutata 2 stelle su 5

order delay

The official website shows it may take 1-2 to delivery the item but it actually took almost half a month to get the bag

1 novembre 2021
Logo di Doughnut Bags

Risposta di Doughnut Bags

Hi Evelyn, as per our email - As the purchase was made from Asia it had been flagged (frozen) as a fraudulent order. It took some time to clear this and we did send the bag out once this issue was cleared. I hope you are happy with your bag now its been delivered ?

Valutata 2 stelle su 5

Poor customer service

I ordered the mini macaroon in chestnut but was sent the rose one. I contacted the company by email, followed up by a phone call and they were very helpful and said the correct bag would be sent out that day to arrive the next working day. I followed up 3 days later and asked for a tracking number but had no reply. It’s been 12 days since that email, the bag hasn’t arrived and I’ve followed up with numerous emails and still no response. Very disappointed with the customer service from this company. Given 2 stars rather than 1 as the bag I did receive is good quality and I would have given 5 if the correct bag had arrived and the service was better.

22 ottobre 2021
Logo di Doughnut Bags

Risposta di Doughnut Bags

Hi Kelly. Sorry for this mix up - but hopefully we got there in the end ?

Valutata 1 stelle su 5

Order not delivered

Still no news about my order UK9775. I got a call (minutes after I complained on their inbox) saying that I had to change the bag color because the one I wanted wasn't available. Done that and so far no updates on my order. Not even a shipped update!! That's a freaking joke

18 ottobre 2021
Non scritta su invito
Logo di Doughnut Bags

Risposta di Doughnut Bags

Hi Karoline, we shipped out the replacement colour 20th October, our records show it has been delivered. If you still have not received it please let us know ?

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