Defective design of my orange backpack resulted in the flooding of both front pockets & the loss of the iPod stored inside the pocket due to it being water logged. I reported the defective design & w... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Unfortunately, my experience with the Doughnut backpack has been very disappointing. After less than one year of sporadic use, the backpack broke following a light wash in the washing machine, car... Leggi di più
Love my new Doughnut backpack!! I have others in different colours and sizes which I use all the time. The different compartments on the inside are are perfect keeping everything organised especia... Leggi di più
I have ordered and paid for four bags for my cousins wedding on 20th June, paid for $200 HK for FedEx delivering which says 2-5 days. Now after 6 days waiting, no idea where the bags are and whether t... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Informazioni fornite da varie fonti esterne
The home of travel friendly, high quality, hand crafted backpacks designed in Hong Kong
Informazioni di contatto
UNIT B, DOLPHIN WAY, RM19 1NZ, ESSEX, Regno Unito
- +442034880885
- info@doughnutofficial.co.uk
- doughnutofficial.co.uk
1,7
Pessimo
316 recensioni
Non risultano inviti alla recensione recenti
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Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Great quality bag
Great quality bag, good customer service and speedy delivery. Really recommend!
21 luglio 2020
Non scritta su invito
In love with my bag!
Love my bag, such lovely quality. I ended up buying another!
20 luglio 2020
Non scritta su invito
Never Buying Elsewhere Again!
Honestly I was quite skeptical when I first saw this bag company 3 years ago. Unfortunately I couldn’t purchase back them because I was going out with a vegan that is against leather... But now after purchasing, I don’t know why I didn’t bother sooner. The macaroon bag is super padded making it really comfy and it’s the perfect size for a tiny human like myself.
As for delivery, it was dispatched the same day and arrived the day after with tracked shipping. The packaging itself was lovely and the bag came in a huge ziplock bag. You can definitely tell they put a lot of time and effort into their products.
16 luglio 2020
Non scritta su invito
I really love the bag.
15 luglio 2020
Non scritta su invito
Lovely bag
Lovely bag, beautifully made and good quality look and design. A little pricey but hopefully worth it as seems quite sturdy so far. Will be purchasing in another colour too!
11 luglio 2020
Non scritta su invito
Non-existent customer service
Bag arrived stained. Customer service doesn't respond to their emails so I'm left with no way of getting a refund or replacement.
Edit: A week later, I still haven't received a reply. It appears they ignore emails regarding complaints, but reply to other enquiries.
1 luglio 2020
Non scritta su invito
Unacceptable service
Too bad service
They don’t answers their emails
Plus there has been a huge delay and no one informed me
25 giugno 2020
Non scritta su invito
Doughnut Macaroon
Really impressed with the quality of the bag, and I love it so much
19 giugno 2020
Non scritta su invito
Not a bad site
18 giugno 2020
Non scritta su invito
Everything great, except delivery with Hermes
Great product, very nice and quick customer support!
Delivery with logistic partner Hermes very unsatisfying (Tracking announced delivery at one time, but it was in fact 2 days later)
I love the backpack!!
18 giugno 2020
Non scritta su invito
I love this and if i could i would rate it infinity stars!!!!!!!
The quality of the bag i got was so good and it was such good value for the quality and materials.
It helps a lot with posture and all of the pockets are great and it really cushions to your back and projects the things inside and the computer holder is so well cushioned! I love this and if i could i would rate it infinity stars!!!!!!!
17 giugno 2020
Non scritta su invito
Excellent bags
Quick easy website browsing very clear product description very good item details lots of choice from the range
15 giugno 2020
Non scritta su invito
Excellent products and service!
Wonderful customer service, so helpful and polite! Bags are awesome, such pretty colours and really useful. Delighted with my purchases and would absolutely shop here again!
15 giugno 2020
Non scritta su invito
Love the bag
Love the bag! Its perfect for my essentials going on hospital duties. Love it!
14 giugno 2020
Non scritta su invito
Bag arrived really quickly
Bag arrived really quickly, smartly packaged, great experience.
11 giugno 2020
Non scritta su invito
the package still has not arrived
the package still has not arrived. It’s been a month and a half.
Also I emailed costumers service twice and I’m yet to receive a response.
Bad bad bad.
11 giugno 2020
Non scritta su invito
Risposta di Doughnut Bags
Hi Nouf. We are so sorry we didn't see your emails before now but we have been tracking your shipment. We have had trouble with several Saudi Arabia shipments due to the Covid lock-down, which has caused your delay. You chose the free shipping method which uses the local state postal system, so we are in their hands at this time. Please reply to the email we have sent.
Great quality and spacious.
9 giugno 2020
Non scritta su invito
Speedy delivery and great service.
8 giugno 2020
Non scritta su invito
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