Used to have decent wins but not no more 🥺 its seem once you have been a customer for a while the payouts get less and less
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
When I signed up as usual i was a bit wary however after depositing I was gifted free spins. I managed to win and the withdrawal process looked a bit scary but after talking to someone on the Live Cha... Leggi di più
L'azienda ha risposto
How Dotty Bingo has so many good reviews is beyond me, the slots are absolutely shocking, the staff members are great and the bingo is okay. But is it worth 5 stars, nope, the payout rates are no wher... Leggi di più
L'azienda ha risposto
Had a great experience with Dotty bingo through live chat today! Teresa was quick to help and advise me with my query she was polite and professional and quickly helped me with my query fantastic c... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Dotty Bingo
Scritti dall'azienda
- Join us and thousands of friendly roomies at Dotty Bingo to chat, play online bingo and check out our exciting range of online slots!
- Our response to the current situation
- At Dotty Bingo, we’re all working from home to keep the company running as close to ‘business as usual’ as possible. This means our site is fully operational as normal and our friendly Customer Service team are on hand any time of day or night on our 24/7 Live Chat to answer any queries.
- Our approach to Safe Gaming
- Responsible gambling always has been and always will be of the utmost importance to us. At this sensitive time, we will be increasing our proactive customer interactions and adding additional player protection measures. We have a wide range of responsible gambling tools available on our site to all our customers and we are always here to help and offer advice on safe gaming.
- Getting in touch
- For any queries, please contact us at support@dottybingo.com or visit our site to speak with our Customer Service team via our 24/7 Live Chat.
Informazioni di contatto
Regno Unito
- support@dottybingo.com
- dottybingo.com
4,2
Molto buono
1766 recensioni
Ha risposto al 97% delle recensioni negative ricevute
Solitamente risponde entro 48 ore
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Risposta di Dotty Bingo
Good morning Nicola,
Thank you so much for your lovely review.
It is delightful that you have received excellent customer service. Anytime you require assistance, please note that our Support Team are on hand 24/7 & will gladly assist. Thank you!
Kind regards
The Dotty Bingo Team
Rachel top advisor
Site was playing up for me and not giving me promotional offers I got connected to Rachel who was most helpful efficient and sorted the issue so quickly and also threw in a goodwill for the inconvenience. We'll done Rachel!! Not often u get ur kind of service
23 ottobre 2025
Non scritta su invito
Risposta di Dotty Bingo
Hi Rachel,
Thank you very much for taking the time to leave a review.
We wholeheartedly agree that Rachel is simply wonderful! So pleased that she was her usual helpful & efficient self. Your kind words will be passed on to her.
Sorry that you were not receiving the Promotional Offers and delighted that the issue is now resolved.
Kind regards
Team Dotty
WADE
Can i just say what a great cistomer service i recieved of wade very helpful fast efficient resolved my query thanks wade
21 ottobre 2025
Non scritta su invito
Risposta di Dotty Bingo
Hi Lyn,
We really appreciate you taking the time to share your experience. It’s wonderful to hear Wade provided such friendly and efficient support.
Regards,
The Dotty Bingo Team
I don't understand what's giving it 5…
I don't understand what's giving it 5 stars, this site is completely inadequate.
20 ottobre 2025
Non scritta su invito
Risposta di Dotty Bingo
Hey Guntra,
We are very proud of our rating.
So sorry that you have not had a better experience.
Please reach out to our Professional Customer Support Team to advise why you find the Site completely inadequate. They are available 24/7 to assist & review your issues. Thank you.
Kind regards
Team Dotty
Savannahs was amazing
Savannahs was amazing. She was friendly. Understood my situation and found a fair and swift solution which went over and above she needed to.
16 ottobre 2025
Non scritta su invito
Risposta di Dotty Bingo
Hey Ry,
Thank you so much for taking the time to provide Feedback.
We are truly delighted that Savannah was her usual amazing self & assisted you accordingly. Your lovely words will be passed on to her! Should you ever require assistance please feel free to contact our Professional Support Team anytime!
Kind regards
Team Dotty
Very good site and customer care Raluca…
Very good site and customer care Raluca was very helpful in the live chat. Great service.
15 ottobre 2025
Non scritta su invito
Risposta di Dotty Bingo
Hey Pedros,
Thank you very much for taking the time to provide a review. Delighted that Raluca was helpful and provided you with a great service during your Live Chat contact.
Your Feedback will be passed along to her.
Kind regards
Team Dotty
Very helpful
Rachel was so helpful and sorted my issue with care and kindness
15 ottobre 2025
Non scritta su invito
Risposta di Dotty Bingo
Hello Suzy,
Thank you so much for taking the time to provide Feedback, as always it is greatly appreciated.
So pleased that Rachel was her usual kind & helpful self. We will pass on your sweet words to her!
Kind regards
The Dotty Bingo Team
Didn’t receive my bonus and customer…
Didn’t receive my bonus and customer support sorted problem quickly good response time thank you
13 ottobre 2025
Non scritta su invito
Risposta di Dotty Bingo
Hey Lee,
Thanks you for taking the Time to provide Feedback. It is always appreciated.
So pleased that our Support Team were able to resolve the Bonus issue for you in a good response time! Remember that they are available 24/7, should you ever require assistance. Thank you.
The Dotty Bingo Team
I have a great experience and gael was…
I have a great experience and gael was great help. Thank you so much
13 ottobre 2025
Non scritta su invito
Risposta di Dotty Bingo
Hi Stephanie,
Thank you so much for taking the time to leave such a lovely review.
Delighted that you have had a great experience & long may it continue! Your kind words of how helpful Gael was will also be passed along. Thank you.
Kind regards
Team Dotty
Rinsed
Spent about £600 this week and not got anything back...... used to pay out really well so i dont know whats gone on this week....
10 ottobre 2025
Non scritta su invito
Risposta di Dotty Bingo
Hey Joanne,
We are so sorry to hear that you have not had much luck this week. Kindly be advised that our Payout Rates have not changed. It can be upsetting when you do not win as you have previously. We understand why you are disappointed.
Here at Dotty Bingo, we really do hope that you return to your winning ways soon. As always, Feedback is greatly appreciated, should you wish to discuss your concerns further, please feel free to reach out to our Professional Customer Support Team. They may be contacted on Live Chat or by Email 24/7. Thank you.
Kind regards
Team Dotty
Helped me understand how bonus and…
Helped me understand how bonus and wagering works
9 ottobre 2025
Non scritta su invito
Risposta di Dotty Bingo
Hello Maureen,
Delighted that our Support Team could assist you in how Wagering & Bonuses works. We truly appreciate you taking the time to provide Feedback.
Should you ever have a question or query, please note that our Customer Support Team are available 24/7 to assist. Thank you.
Kind regards
Team Dotty
Gael is an absolute legend and really…
Gael is an absolute legend and really helped!
8 ottobre 2025
Non scritta su invito
Risposta di Dotty Bingo
Hi Emz,
Absolutely delighted that you also find Gael a legend & really helpful. Your kind words are greatly appreciated, as is you taking the time to post a review,
Should you ever require assistance, just pop on & Chat with Gael or any of our Customer Service Team!
Regards
The Dotty Bingo Team
Gael was very helpful very fast…
Gael was very helpful very fast response and resolution very polite good site to be a member of
8 ottobre 2025
Non scritta su invito
Risposta di Dotty Bingo
Hello Philip,
We are so happy that you are a member of the Site.
Thank you for providing feedback. Delighted that Gael was very helpful and assisted you in a timely manner.
Kind regards
Team Dotty
Quick resolution from teresa and had a…
Quick resolution from teresa and had a good customer support thank you so much
8 ottobre 2025
Non scritta su invito
Risposta di Dotty Bingo
Hey Rohith,
Thank you so much for your lovely review. Delighted that Teresa helped to resolve your issue in a timely manner & provided good customer support.
Remember, that our Customer Support Team are on hand 24/7 to assist with any query that you may have! Thank you.
The Dotty Bingo Team
Great bingo site won a few times
Great bingo site won a few times. Teresa was very helpful when I had a question regarding withdrawal she sorted it very quickly thanks Teresa
7 ottobre 2025
Non scritta su invito
Risposta di Dotty Bingo
Hello Victoria,
Many thanks for taking the time to provide Feedback.
We are truly thrilled that you have won a few times, well done & long may your winning streak continue!
Delighted that Teresa was her usual helpful self, we will pass along your appreciation to her. Thank you.
Team Dotty
Visa debit faster withdrawal 30mins…
Visa debit faster withdrawal 30mins don't be fooled by this 6hrs later and saying it's pending, contacted live help she was no help just copied and pasted set of rules not once did she ask for any of my details to look at my account to check.
6 ottobre 2025
Non scritta su invito
Risposta di Dotty Bingo
Hi Karen,
Thank you for taking the time to share your feedback. We’re truly sorry to hear that your withdrawal took longer than expected and that your experience with our support team wasn’t as helpful as it should have been. That’s certainly not the level of service we aim to provide.
To clarify, Visa debit withdrawals usually take around 30 minutes once they’ve been processed on our end, but the total time can sometimes vary depending on your bank’s processing times or other external factors. We completely understand how frustrating it can be to wait, and we’re continuously working on ways to make the withdrawal process even faster and smoother.
We also appreciate your comments about our support team, and we’ll make sure your feedback is shared internally so we can ensure a more personalised and proactive approach in the future.
Thank you again for bringing this to our attention — your feedback truly helps us improve.
Kind regards,
Dotty Bingo
Lovley friendly lady
5 ottobre 2025
Non scritta su invito
Risposta di Dotty Bingo
Hi Jessica,
Thank you for your lovely feedback. We're so glad you had a positive experience with our friendly team member, it means a lot to us!
Regards,
The Dotty Bingo Team
Would just like to say Jessica has…
Would just like to say Jessica has helped me through this withdrawals has I had to send I'd Jessica has gone above and beyond to help me understand everything what a wonderful lady
4 ottobre 2025
Non scritta su invito
Risposta di Dotty Bingo
Hi Bev,
We are really pleased that you rate Jessica as highly as we do, she frequently goes above and beyond & is a valued member of our Team.
Thank you so much for your kind words, we will pass them along to her.
Kind regards
The Dotty Bingo Team
I enjoy the site yes and I appreciate…
I enjoy the site yes and I appreciate the help from gael help centre guy,polite and well mannered on the msgs
3 ottobre 2025
Non scritta su invito
Risposta di Dotty Bingo
Hello John,
Many thanks for your lovely review.
Delighted that Gael was polite and efficient when assisting with your query, and we really appreciate you taking the time to pass on the Feedback.
Kind regards
The Dotty Bingo Team
James was amazing
James was amazing, speedy, efficient, knowledgeable and had my issue resolved in no time.
Very polite too 👍
2 ottobre 2025
Non scritta su invito
Risposta di Dotty Bingo
Hey Just Me,
Thank you very much for taking the time to provide Feedback, we greatly appreciate it.
So pleased that James resolved your issue in no time and that he was polite. Feel free to contact our Support Team anytime that you have a query or question, we are available 24/7!
Kind regards
Team Dotty
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