I have to say when I booked I was skeptical initially as the reviews were not great, but they were magnificent. They were waiting for us when we arrived at the designated car park on arrival and also... Leggi di più
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after waiting over 1 hour at terminal and six times phoneing end up getting a taxi and paying for it every thing went ok on the drope off but the return was a fustrating
Whilst it’s a cost effective option, my husband has waited over an hour for his shuttle to turn up despite being told when he arrive it would be 10-15 mins. Now Sitting on shuttle waiting for it to... Leggi di più
Chaotic and long wait times. Arrival procedure not easy, insist on telephone calls and hard to get through, spent much time chasing and confirming, would be so much easier with better instructi... Leggi di più
Dettagli dell'azienda
Scritti dall'azienda
Dolphin Park & Ride offers secure and affordable cruise parking just minutes from the Southampton Cruise Terminals. We provide a simple, reliable park and ride service — drop off your car at our secure facility, check in with our friendly staff, and relax while our free shuttle service takes you directly to your cruise terminal. Our site is fully monitored with 24/7 CCTV, giving you total peace of mind while you’re away. With fast transfers, great value rates, and a commitment to reliable service, Dolphin Park & Ride makes the start and end of your cruise holiday smooth, safe, and stress-free. Travel with confidence — park smart with Dolphin Park & Ride, Southampton.
Informazioni di contatto
Regno Unito
- dolphinparkandride.co.uk
2,5
Scarso
29 recensioni
Non risultano inviti alla recensione recenti
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Come questa azienda usa Trustpilot
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Great parking experience
Excellent communication throughout the process. Good value for money. Easy to locate carpark. Friendly and efficient driver to and from the port. Would highly recommend for a hassle free parking experience at Southampton docks.
18 aprile 2025
Non scritta su invito
Excellent service
Excellent service. Pickup and drop off at start and finish of cruise within 10 mins. Would definitely use again
3 maggio 2025
Non scritta su invito
Book your parking elsewhere
I paid to park with them for 12 days in November.Told to ring before getting to the car park and when there for somebody to meet us . Rang numerous times with no answer, nobody at the car park . Panic to find alternative parking at the last minute. When we got home they did answer the phone and agreed to refund the money , they didn’t and haven’t answered the phone since.
3 novembre 2024
Non scritta su invito
Do not use
Do not use. Arrived and taken to port. However on return no taxi available he had conveniently broken down. Told to get a taxi at the port and to forward the receipt. No response, email keeps bouncing back. Reported to council.
21 ottobre 2024
Non scritta su invito
Good return!
On arrival at the carpark we had to wait 55 mins to be collected. .( Driver did explain there were road closures and terrible traffic. It did take quite a time to get to ship). It was cold and wet and we were very disappointed and unsure re service for our arrival 14 days later
Everything was perfect! We were 30 mins earlier than booked but transport was there within 12 mins of collecting our bags. Very quick transit to car park.
Return was 5 stars but only 2 for inward.
16 novembre 2024
Non scritta su invito
Nobody to greet us
I turned up at the car park in Southampton and nobody was there to greet me. Called the number given to me about ten times and nobody answered. Had to leave my car in the car parked and book a Uber, not knowing if the parking was paid for. Do not use this company. It made the start to my holiday so stressful
20 ottobre 2024
Non scritta su invito
Seems a FAKE Company - DO NOT USE!
Seems a FAKE Company. DO NOT USE!!!
I booked under Dolphin Cruise Parking (think they have also been known as Southampton Port Parking). Use a taxi to take you to and from the port. They obviously do not actually pay for the parking at the Multi Storey as 2 weeks after my holiday I got a fine! Cannot get hold of them - contact us on their (very orange) website does not work and other emails returned. Reported to trading standards.
8 settembre 2024
Non scritta su invito
Terrible company to deal with
Terrible company to deal with, transfer never turned up due to heavy traffic so had to walk an hour in torrential rain to make it to the port. No refund, partial refund or any compensation offered, just an excuse of 'out of our control' and that the parking is what you pay for and the shuttle is complimentary.
Also lack of communication when you get to the car park.
Advise is to pay £10 or £20 extra and Park nearer the port!
24 agosto 2024
Non scritta su invito
The Price was Great!
The price was great, and the service was exceptional. The gentleman who drove us to and from the terminal was chatty and knowledgeable about our cruise. Highly recommended.
From arrival to departure, the service was absolutely amazing. The staff were approachable, friendly, and extremely helpful. We were dropped off and collected promptly, with no waiting around.
Will definitely recommend this company any new users. Good Luck!
18 maggio 2024
Non scritta su invito
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