Divan Bed Factory Recensioni 

397
•
TrustScore 3.5 su 5

3,7

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Valutata 1 stelle su 5

Was told bed would arrive on the 1st of march and called to make sure that is 100% correct due to a spinal injury and had to be sure on dates to take apart our current bed apart and they said the 1st.... Leggi di più

Valutata 5 stelle su 5

Easy ordering from clear Web site, Delivery was within 10 days, professional friendly delivery staff. Bed was easy to assemble and attach head board, nice fabric true to colour on Web picture. Co... Leggi di più

Valutata 5 stelle su 5

Took about ten mins to put together,delivery drivers brilliant and customer services phone call away if need any help. We were abit unsure about the chrome feet, if they clicked in, but we had a campi... Leggi di più

Valutata 5 stelle su 5

Fantastic Service from start to finish. Can’t thank them enough for helping us with the delivery which we had to delay as we weren’t at the property the bed base needed to go. Bed base is absolu... Leggi di più

Dettagli dell'azienda

  1. Negozio di letti

Scritti dall'azienda

Divan Beds, Bases, Mattresses and Headboards Straight from the Manufacturer.


Informazioni di contatto

3,7

Nella media

TrustScore 3.5 su 5

397 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

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Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

3,7

Tutte le recensioni

(397)

2 recensioni negli ultimi 12 mesi

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Valutata 5 stelle su 5

Excellent purchase

Easy to use website. Excellent delivery time for the most comfortable bed I have ever had at a very reasonable price. Great fabric on headboard and divan base. Very well made. Delivery men where brilliant. Excellent service.

22 settembre 2022
Non scritta su invito
Valutata 3 stelle su 5

The headboard

The headboard arrived on the due date but when I came to assemble the item one of the leg anchor fixings came loose in the board I had to dismantle the back of the board so I could cut the bolt then assemble it with wood screw as I needed the board on the bed as I had guests arriving the following day

5 ottobre 2022
Non scritta su invito
Valutata 4 stelle su 5

Quick delivery of 2 single beds…

Quick delivery of 2 single beds delivery men were helpful and polite put beds where I wanted them unwrapped first bed was perfect unwrapped second bed and it was broken in 2 places.emailed the company and had a reply within 5 minutes,to say they would delivery a new bed base and collect the broken one and to wait fir a delivery date,had new bed base delivered 5 days after email! Second base was absolutely fine

19 settembre 2022
Non scritta su invito
Valutata 5 stelle su 5

Great team and product

The team who delivered the bed were excellent. They let us know they were on their way and were most adaptable.
The quality of the beds is good. They are lovely and comfortable.

23 settembre 2022
Non scritta su invito
Valutata 5 stelle su 5

Great service

Absolutely first class service. We had to change the date of delivery because we were on holiday and they sorted out a day when we were back. Driver kept us updated and arrived when he said. Product is very good and would recommend this company.

29 settembre 2022
Non scritta su invito
Valutata 3 stelle su 5

Lack of clarity when requesting delivery

On ordering the beds I had a phone conversation with a member of staff where I explained as pensioners we would need delivery on 3/10 as we would have nothing to sleep on. Numerous emails followed in every one the delivery date of 3/10 was always mentioned. At no time during emails or phone conversations was I told that you could not guarantee delivery on that date! Lo and behold despite contacting your office to ascertain email delivery nothing arrived in my inbox to confirm 3/10. I had to email again and was then told that delivery had been arranged for 8/10! This meant both of us in our late sixties would have nothing to sleep on for a week, needless to say I was very angry.
Upon contacting your office on Saturday 1/10 I spoke to a member of your staff, unfortunately I do not know his name, I wish I did because he went above and beyond arranging delivery for us the following day, 2/10. He was absolutely brilliant and I cannot thank him enough. The two delivery men were here before time stated and were courteous and very helpful.
The beds are excellent and we are very happy with our purchase, the contact and arrangements concerning our requested delivery on 3/10 were abysmal.

2 ottobre 2022
Non scritta su invito
Valutata 5 stelle su 5

I sleep on a cloud now ty😁

Excellent service gentlemen who delivered & took old bed away were just that gentlemanly. Best nights sleep for a long time like sleeping on a cloud. EXCELLENT value for money, a suggestion to you, why not do a combined cost for removal of old bed and assembling new one maybe 80-100£.

23 settembre 2022
Non scritta su invito
Valutata 5 stelle su 5

Excellent quality and service to match!

The 2ft 6 Ottoman beds and headboards are of very good quality - the mechanism are not flimsy and they work very smoothly. We chose the slate wool fabric which looks lovely and also appears to be of good quality. Delivery went very well - they arrived promptly, securely packaged and were delivered directly to the room they were intended for. Overall a fantastic experience - I would definitely use again and 100% recommend.

2 settembre 2022
Non scritta su invito
Valutata 5 stelle su 5

Ordering was simple

Ordering was simple, once ordered I received regular updates on when the bed would arrive, including a phone call to confirm i was happy with the date and time, which I appreciated.

The bed arrived really early, the delivery guys were very professional and delivered to the room of my choice. The bed is as expected, so would definitely recommend!

19 settembre 2022
Non scritta su invito

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