Was told bed would arrive on the 1st of march and called to make sure that is 100% correct due to a spinal injury and had to be sure on dates to take apart our current bed apart and they said the 1st.... Leggi di più
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Easy ordering from clear Web site, Delivery was within 10 days, professional friendly delivery staff. Bed was easy to assemble and attach head board, nice fabric true to colour on Web picture. Co... Leggi di più
Took about ten mins to put together,delivery drivers brilliant and customer services phone call away if need any help. We were abit unsure about the chrome feet, if they clicked in, but we had a campi... Leggi di più
Fantastic Service from start to finish. Can’t thank them enough for helping us with the delivery which we had to delay as we weren’t at the property the bed base needed to go. Bed base is absolu... Leggi di più
Dettagli dell'azienda
Scritti dall'azienda
Divan Beds, Bases, Mattresses and Headboards Straight from the Manufacturer.
Informazioni di contatto
The Hilltop Estate, B70 0TX, West Bromwich, Regno Unito
- 0333 880 3710
- orders@divanbedfactory.co.uk
- divanbedfactory.co.uk
3,7
Nella media
397 recensioni
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Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Really great bed
Really great bed, comfy, easy to put together, customer service excellent and very quick responding to our (thick) queries. Will definitely order again. Thanks
1 ottobre 2022
Non scritta su invito
Great price
Great price, great bed and super fast delivery!
I received messages 5 days after ordering and the delivery was on time! The divan bed surpassed my expectations and looks great !>
24 ottobre 2022
Non scritta su invito
New mattress
Great priced mattress and delivery was on time and date as stated. Delivery guys were polite and helpful.
4 ottobre 2022
Non scritta su invito
Great and easy bed buying service.
Great and easy bed buying service the email communication was quick and easy.
delivery time was quick and efficient - was worried buying blind without seeing it in a showroom but we were really pleased.
Personally wasn't very impressed with the quality of the mattress, however my 10 year old son was happy and finds it comfortable for him.
quality of the ottoman bed is perfect such good value for money hence my 4 star review.
Thanks again :)
12 agosto 2022
Non scritta su invito
Bed is great, but delivery a bit slow
I was informed by text about the delivery of my bed, and the guys were in contact with me on the day, and did a great job of putting the bed together and having the drawers put in. Everything went well. My only niggle was the amount of time from order to delivery, which was close to a month.
18 ottobre 2022
Non scritta su invito
POOR COMMUNICATION & POOR CUSTOMER SERVICE
Delivery was longer than what we was told. We had 3 failed delivery slots, with little to no communication. On the last failed delivery slot, it took for me to chase up as no one bothered to let us know.
22 ottobre 2022
Non scritta su invito
Poor Description so Wrong Base Delivered
I wanted a bed base with drawers at the end of the divan. I ordered what I thought was a base with ‘end’ drawers, and the descriptions led me to believe that the drawers were at the end of the bed NOT the sides.
The company have been in touch and have compensated me for the misleading nature of the item and have promised to alter the web site description.
I am now happy with the outcome.
21 ottobre 2022
Non scritta su invito
Great divan bed great service
Great bed. Great on time quick delivery. Wonderful customer service. Would recommend definitely
5 ottobre 2022
Non scritta su invito
Very happy with my purchase and…
Very happy with my purchase and delivery, just took a little bit longer than I expected to dispatch.
15 ottobre 2022
Non scritta su invito
Excellent value
I was unsure about buying a bed online, but the experience has been a positive one. Good quality product delivered on time by courteous and super efficient delivery guys.
9 ottobre 2022
Non scritta su invito
Single ottoman bed
From the first phone call to confirm the details to the lads who delivered the bed, everything was excellent. Communication was great keeping me informed by email and a phone call on the day of delivery, to confirm delivery time.
The bed appears to be well made. We haven’t used the bed yet as waiting to decorate the room it is going into.
3 ottobre 2022
Non scritta su invito
Great service,good communication.price…
Great service,good communication.price and quality very good.
Would definitely recommend.
1 ottobre 2022
Non scritta su invito
I purchased this bed and mattress for…
I purchased this bed and mattress for my grandson and my daughter was extremely pleased with the quality of the bed and mattress. I got constant emails and texts about delivery, so was always updated regularly. I would highly recommend this company
27 settembre 2022
Non scritta su invito
Bed arrived in time easy to assemble.
3 ottobre 2022
Non scritta su invito
Great product
Great product, efficient delivery, they just didn't wait around to remove and dispose of the packaging.
14 ottobre 2022
Non scritta su invito
Overall we are really impressed
Overall we are really impressed with the service and the bed. The bed is comfortable and looks just as good as photos. The delivery was excellent and again very impressed with this. Slight issue that the instructions to put the headboard / clip the divan sides together wasn’t in the packing, but this was resolved quickly with a email. Thanks!
8 ottobre 2022
Non scritta su invito
A very happy customer
From start to finish the whole experience was professional and worry free. The guys who delivered our headboard kept us informed on when we were going to receive our order , the quality of the headboard was excellent. I would highly recommend this company. We will use them again.
8 ottobre 2022
Non scritta su invito
I don’t remember the exact date but the…
I don’t remember the exact date but the delivery men didn’t assembly the bed and I was charged £60 just to recycle one mattress with no bed frame
4 ottobre 2022
Non scritta su invito
From time of ordering to delivery
From time of ordering to delivery, communication was great. The bed & mattress is great quality, extremely pleased with my purchase.
Good timely delivery, very friendly delivery driver. I would highly recommend.
14 ottobre 2022
Non scritta su invito
Satisfied customer
Excellent service and very happy with the product.
9 ottobre 2022
Non scritta su invito
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