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Scopri cosa dicono le persone

Valutata 5 stelle su 5

From filling in application Ashley contacted me quickly and talked me through everything . He was very efficient and helped navigate me ,talking on phone while sending pics to him of the damage in my... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

The team was super easy to talk to, kept me updated the whole way, and made sure my issues were sorted out. I got the repairs and compensation I needed. Big thanks to them — I’d definitely recommend i... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

So Pleased And Over Whelmed I Decided To Take A Chance And Go Ahead With Disrepairsupport All Through My Case They Were So Helpful The Young Man Ash Went Above And Beyond To Help Me Making Sure All S... Leggi di più

L'azienda ha risposto

Valutata 4 stelle su 5

The help ive had and the communication has been great. The bloke who has been helping Kevin pike is a credit to the company

L'azienda ha risposto

Dettagli dell'azienda

  1. Servizio di assistenza per recupero crediti di modesta entità

Scritti dall'azienda

At Disrepair Support, we help tenants across the UK take action when their homes fall below a safe and livable standard. Whether you’re dealing with mould, damp, leaks, broken heating, faulty electrics, or structural damage, our team is here to make sure your landlord meets their legal responsibilities. We work alongside expert solicitors who specialise in housing disrepair claims, helping you secure repairs and fair compensation often at no upfront cost. Our goal is simple: to make the claims process clear, fair, and stress-free for every tenant. We pride ourselves on honest communication, transparency, and real results for our clients. Contact us today to find out if you could qualify for support your home deserves better


Informazioni di contatto

4,7

Eccellente

TrustScore 4.5 su 5

92 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 100% delle recensioni negative ricevute

Solitamente risponde entro 2 settimane

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Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,7

Tutte le recensioni

(92)

92 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Disrepair Support is a fantastic…

Disrepair Support is a fantastic company who walk you through the what would be the stressful process of organising legal facilities. They are very friendly knowledgeable and helpful Ashley is an asset to the company! He has been very vigilant with updates and keeping me in the loop throughout the process. I am ever so grateful.

1 aprile 2026
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Risposta di Disrepairsupport

Thank you Priscilla i will pass the message onto Ash.

Valutata 5 stelle su 5

Helpful process and smooth experience

I had a great experience working with Luke on my housing disrepair claim. From the start, he was professional, clear, and really easy to deal with. He explained everything in a way that made sense and kept me updated throughout the process, which made a stressful situation much easier to handle.

17 marzo 2026
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Risposta di Disrepairsupport

Thank you for the review.

Valutata 5 stelle su 5

I had a great experience.

I had a great experience with this company. Customers consistently praise the staff for their helpfulness and professional approach, making interactions pleasant and productive. The customer service is frequently highlighted as exceptional and it certainly was.

11 marzo 2026
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Risposta di Disrepairsupport

Thanks for the review.

Valutata 5 stelle su 5

Housing Conditions

They are professional, the staff is very helpful and cooperative 👍 I am very happy with their services especially thank you very much to Mr. Dylan 😊

27 gennaio 2026
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Risposta di Disrepairsupport

Thank you so much

Valutata 1 stelle su 5

I'm absolutely fed up with this…

I'm absolutely fed up with this company, I'm now angry! 😠 I phoned them ONCE! ....They called me back and I said I didn't want to go ahead with getting it all sorted as the council have now reached out to sort the mould out. They KEEP SPAMMING & HARASSING ME, I've had to block 5 of their numbers as they continue to phone me from different mobile numbers even after asking 3 different callers at 3 different times to delete my number off their system. I'm typing this review as they've literally just contacted me AGAIN and I've AGAIN just told the man on the phone to take my info off the system and he said "I'm sorry, I've not spoken to you before, so wasn't aware" So even after telling the other callers 3x to delete my number they still haven't done so, otherwise this man would've been aware to not call me, or actually he wouldn't have been aware as my number wouldn't have been on the system if it had been deleted!
If they can't even communicate and do a simple task of deleting a number off the system then what else can they not put into, or take off, their system?! VERY UNPROFESSIONAL!

Edit: 16th March....have just received ur reply and really appreciate the fact that you've even replied let alone apologised, so thank you!

11 marzo 2026
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Risposta di Disrepairsupport

Hello Becca,

I’m very sorry to hear this. I’m disappointed that our sales agents have handled things this way. I will look into this for you and make sure it is addressed so that it doesn’t happen again.

Please accept my sincere apologies.

Kind regards,
Sam Haley

Valutata 5 stelle su 5

I can't Complain i have had excellent…

I can't Complain i have had excellent Service, the process was simple and straight forward, no issues at all Great communications with the team, I felt to be in safe and trustworthy hands, a good all round assessment I have been ignored for years by landlords and associations this is the first time actions are taken place.

Thanks to Luke.

10 marzo 2026
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Risposta di Disrepairsupport

Thank you so much

Valutata 5 stelle su 5

They are so helpful with the problem…

They are so helpful with the problem I’ve he’d a highly recommend them to anyone who’s got a problem, they will try there best to help you in any way.

26 febbraio 2026
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Risposta di Disrepairsupport

Thank you so much i will pass this onto Kevin.

Valutata 5 stelle su 5

“Yunno I do have full confidence that…

“Yunno I do have full confidence that you are gonna do what you need to do and because I feel you’ve already gone above and beyond to help me and my family I’m sure that with your expertise and guidance things will be sorted and I wanna say thank you for that man !!!” - this was my response to Sam from Manchester Disrepair Support Team who had gone above and beyond to get me up to speed with what I need to do how I can get help and real time assistance and advice in addition to smooth communication enabling for me to get the best compensation for my situation. I highly appreciate and recommend them to anyone.

12 febbraio 2026
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Risposta di Disrepairsupport

thank you

Valutata 5 stelle su 5

Great company

Struggled to get a response off the council for months regarding the damp and mould .. was affecting my health.. these guys got it sorted quickly with no fuss

17 gennaio 2026
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Risposta di Disrepairsupport

Thanks Alan.

Valutata 5 stelle su 5

Great service

Great service – helpful and responsive throughout

I had issues with disrepair in my property and wasn’t sure where to start. Disrepair Support were really helpful from the first call and explained everything clearly.

Overall really happy with the service and I’d definitely recommend them to anyone dealing with housing disrepair.

20 gennaio 2026
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Risposta di Disrepairsupport

Thanks Jordan.

Valutata 5 stelle su 5

I belled them as I was sick of the damp…

I belled them as I was sick of the damp and mold in my council house. It really helped get the council to sort the issues out, My health has massively improved and I feel soooo much better!!!!!!

16 gennaio 2026
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Risposta di Disrepairsupport

Thanks Ben.

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