Direct Kitchens Recensioni 357

TrustScore 4 su 5

4,2

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Valutata 1 stelle su 5

Kitchen started 16 January and finished, unsatisfactorily, 25 March. This was not a full fit either. I have jaw dropping photos of appalling workmanship. Would NEVER recommend this company. Only saw K... Leggi di più

Valutata 5 stelle su 5

1st class service from initial consultation to completion of kitchen. My fitters Chris & Al were excellent, very professional, clean & tidy with great attention to detail. Would definitely recomme... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

We are delighted with our more modern kitchen and the speed at which the project was completed. All the various tradesmen worked together and consulted each other over any snags. Roger finished the pl... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Professionally designed by a warm and friendly designer called Zac, would highly recommend him, Matt & Jack are two highly skilled installer’s worked none stop all week, would definitely recommend... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Esperto nella ristrutturazione di cucine
  2. Negozio di mobili per camere da letto
  3. Negozio di mobili per cucina
  4. Negozio di articoli da cucina

Informazioni su Direct Kitchens

Scritti dall'azienda

View Kitchen Ranges Book Free Appointment Download Free Brochure Our Fitted Kitchen Service Contact Us We are specialists in kitchen design and installation but also in bedroom and home office furniture. Our products are showcased in our Ecclesfield, Sheffield showroom (The Design House) - pop in and have a look! Our kitchens suit all tastes and budgets and customers can choose from a modern, designer or traditional style! Discover the latest kitchen technology through the most prestigious names in the business… names like Miele, Bosch, Neff & AEG. Visit our website www.directkitchens.co.uk or call us on 0114 240 0158 for home improvement inspiration!

Scritti dall'azienda


Informazioni di contatto

We Won't Be Beaten On Price

We promise to beat any like-for-like quote. No fuss, no hassle.

4,2

Molto buono

TrustScore 4 su 5

357 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Nessuna traccia di inviti alla recensione precedenti

Questa azienda non ha mandato inviti ai suoi clienti, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 50% delle recensioni negative ricevute

Solitamente risponde entro 24 ore

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Brilliant

From the initial meeting with Carl, everything went exceedingly well. The customer service, trades men and fitter worked seamlessly together to accomplish a beautiful end result. Cant fault this company. Job well done. Thank you.

9 agosto 2023
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Risposta di Direct Kitchens

Thanks for the fantastic review Carol! Enjoy your new kitchen!

Valutata 5 stelle su 5

Very happy with Direct Kitchens

I am very happy with the finished kitchen. Direct Kitchens fitted my last one about 18 years ago. Carl will give you a price for his side of things, including worktops, which I had from Artisan Stone, who were great, helping me choose and helping with design and providing beautiful quartz, but Carl uses contractors to strip out, plaster, electrics and fitters, who you need to get prices from to have the total price as well as hiring a skip yourself. The people he recommended were reliable. The people in the showroom were always helpful and would chase up anything I asked about. (Thanks Isabel). I would encourage anyone to make sure you have agreed who will do what, exactly, and how much, as there was a misunderstanding but Carl honoured what I thought we had agreed and also made sure contractors helped me sort one or two little problems. It has to be stressful having an old kitchen gutted and a new one installed, but we can’t stop looking at it! I might even cook something!!

9 agosto 2023
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Risposta di Direct Kitchens

Thank you for the five-star review Jean! We're pleased to hear you had another good experience with us and will pass on your feedback to the rest of the team. Enjoy your new kitchen!

Valutata 5 stelle su 5

Love my new kitchen

Love my new kitchen. The fitters Danny and Charlie were professional polite and very skilled. They tidied up after themselves every day and kept me informed of their progress. The kitchen itself was much cheaper than the other quotes I had and is of excellent quality. I wouldn’t hesitate to recommend this company.

11 agosto 2023
Non scritta su invito
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Risposta di Direct Kitchens

Thank you for the fantastic 5-star review Clare! We pride ourselves on our customer service and are pleased to hear you enjoyed your experience with us. We hope you enjoy your new kitchen!

Valutata 5 stelle su 5

Quality kitchen and fitting

Excellent kitchen took several months to find the right kitchen .the kitchen and fitter Neil arrived on the date agreed and really took his time even though it was a galley kitchen and even made a bespoke unit for the boiler which the other kitchen retailers said couldn't be done.neil the kitchen fitter was exceptional on every aspect of the build and I would gladly recommend direct kitchens to family and friends.

9 agosto 2023
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Risposta di Direct Kitchens

Thank you for the great five-star review Kenneth! We are happy to hear you had a good experience and all your wants and needs were resolved. We pride ourselves on customer service and will pass on your feedback to Neil and the rest of the team. Enjoy your new kitchen!

Valutata 3 stelle su 5

The kitchen is nice and looks fresh

The kitchen is nice and looks fresh, and the fitters were friendly and punctual.
However we were slightly disappointed with a few little issues:
the shelf under the sink was not fitted and was left for us to cut and fit.
The cooker hood was to recirculate, but did not come with a filter so we had to purchase this after fitting ourselves, even though I did report this as missing to direct kitchens.
One of the kitchen base cupboard doors has a slight defect in the paint finish.
The kitchen although not the most expensive was still over £8000.
This is reason for 3 stars in this case.

9 agosto 2023
Valutata 5 stelle su 5

Fantastic from start to finish!

From start to finish this was a 5 star experience. From speaking to Gemma and arranging the plan with the owner, right through to it been fitted it’s been an incredible service. The kitchen quality is fantastic and we are really happy. I would highly recommend!

30 maggio 2023
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Risposta di Direct Kitchens

Thank you for the lovely review Laura! We are pleased to hear you had such a good experience with us and hope you enjoy your new kitchen!

Valutata 5 stelle su 5

Lovely new kitchen

Thank you to everyone at Direct Kitchens for our lovely
new kitchen,it's just what we'd hoped for.Everyone we've dealt with has been very professional,a pleasure to meet and to have in our home. A special thank to Joel, the electrician and Paul and James our fitters who never took a break.Paul involved us at all times, making sure everything was as we wanted and worked to a very high standard,resulting in a kitchen to be proud of.

10 luglio 2023
Non scritta su invito
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Risposta di Direct Kitchens

Thank you for this lovely 5-star review Janet! We're so pleased to hear you had such a good experience with us and will make sure your feedback is passed on to all members of the team. Enjoy your new kitchen!

Valutata 5 stelle su 5

From start to finish real professional…

From start to finish real professional job and made a stressful time easy to cope with
Could not recommend enough really happy with our new kitchen

18 luglio 2023
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Risposta di Direct Kitchens

Thank you for the fantastic review David! We are pleased to hear about your positive experience and hope you enjoy your new kitchen!

Valutata 1 stelle su 5

Disappointing

We came to Direct Kitchens because my daughter used them and had a fairly good experience. Unfortunately I could not say the same. A kitchen that should have been fitted in 1 week was eventually finished just shy of 6 months. They had to be chased all the time. Workmanship was not good and their response to this was agonisingly slow, with the emphasis on me to have to chase them all the time. It seemed that as they had been paid they didn’t care. The consumer Rights Act 2015 says that I am entitled to have this work done with reasonable care and skill as well as in a reasonable timescale. As it seems that neither of these was met I asked for a ‘goodwill’ gesture of 10% of my costs. I had a message left on my answerphone saying that they had sent out £150 in gift vouchers which is less than 2%. And guess what. After 2 weeks they haven’t arrived and I had to chase them again and they have used an automated reply to my last email saying they will look into it. Would you put your faith in this company?

19 dicembre 2022
Non scritta su invito
Valutata 5 stelle su 5

I would like to thank direct kitchens…

I would like to thank direct kitchens for a professional service from start to finish I love my kitchen , a big thank you to Joel and Steve the electricians , Rodger the plasterer , and Paul the kitchen fitter , you all work tirelessly and never stop , lovely hard working people nothing to much trouble

12 giugno 2023
Non scritta su invito
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Risposta di Direct Kitchens

Thank you for the fantastic review! We are pleased to hear you had such a positive experience with us and will pass your feedback on to the rest of the team. We hope you enjoy your new kitchen!

Valutata 5 stelle su 5

I have used Direct Kitchens before

I have used Direct Kitchens before, they have done two kitchens for me over the years, as well as some fitted wardrobes recently. Carl runs a tight ship, he is proud of the workmanship the company provides, and the quality of everything he sells.
You don't have to spend hours and hours discussing what you want, only to be disappointed with an expensive price. I have paid a fair price for excellent quality goods. Pleased with the fitters as well. Highly recommend.
Lorna Chapeltown

28 giugno 2023
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Risposta di Direct Kitchens

Thank you for the wonderful 5-star review Lorna! We pride ourselves on our high quality products and excellent customer service so are pleased to hear you had such a good experience with us on multiple occasions!

Valutata 5 stelle su 5

New bedroom

We had our kitchen done a few years ago by direct and it still looks as good as it did on completion, hopefully our fantastic new bedroom will last just as well.
Thoroughly recommend.

24 aprile 2023
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Risposta di Direct Kitchens

Thank you for the lovely 5-star review Roger! We hope you enjoy your new bedroom!

Valutata 5 stelle su 5

We ordered some office furniture and…

We ordered some office furniture and was not disappointed. I felt like other companies were trying to fit kitchen cupboards together to make it work however Direct Kitchens could provide everything I asked for bespoke (a pull out shelf from the cupboard to hide the printer away, taller top units, a thicker desk top) We paid less that the other quotes we received from other companies and I feel it was better quality too. The fitter Neil, was excellent. He made sure everything was perfect. I will be returning again.

15 giugno 2023
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Risposta di Direct Kitchens

Thank you for the fantastic review! We are pleased to hear that you are happy with the finished product and pride ourselves on excellent customer service so will forward your comments on to Neil and the rest of the team. Enjoy your new office furniture!

Valutata 5 stelle su 5

The wardrobes and furniture are…

The wardrobes and furniture are brilliant. Friendly, professional and another great job at a competitive price. Fitters were excellent, first class

29 maggio 2023
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Risposta di Direct Kitchens

Thanks for the wonderful five-star review Lisa - we hope you're enjoying your new wardrobes!

Valutata 3 stelle su 5

Kitchen very good quality but pricey not the…

Kitchen very good quality but not the cheapest. If you have a kitchen off them try and use your own trades man for any alterations IE electrian building work plumbing because there's aren't the best and very pricey and only want cash!! Tom the kitchen fitter is very good and will do anything to get it rite.

17 maggio 2023
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Risposta di Direct Kitchens

Thank you for taking the time to leave a review and we are glad you like your new kitchen.

Valutata 5 stelle su 5

New Kitchen

Kitchen designer visited our home and drew up plans with specifications that we requested. We then visited the showroom for a presentation. Upon signing up for our kitchen we then made another visit to finalise the colour, work surface and splash backs. Kitchen fitters arrived on the date that we were given as a start day and did a fantastic job completing works in 4 days. Would highly recommend this company and the installers.

17 maggio 2023
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Risposta di Direct Kitchens

Thank you for the great 5* review Paula! We are very pleased to hear you had such a good experience with us and would recommend. We will pass on your lovely feedback to the rest of the team. Enjoy your new kitchen!

Valutata 5 stelle su 5

Had kitchen fitted superb service from…

Had kitchen fitted superb service from start to finish. Roger& Jordan went above and beyond with the plastering and did a fantastic job. Many thanks to Joel for the electrics. Paul & James fitted the kitchen to a high standard professional from start to finish .

5 maggio 2023
Non scritta su invito
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Risposta di Direct Kitchens

Thank you Noel for the amazing 5-star review! We pride ourselves on excellent customer service and are pleased to hear you had such a good experience. We hope you enjoy your new kitchen!

Valutata 5 stelle su 5

Would highly recommend

Would highly recommend! From the start with the design to the end with the installation we can’t fault the service we’ve received. The kitchen looks great just waiting for our work tops to be installed. Thank you

26 aprile 2023
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Risposta di Direct Kitchens

Thank you for this lovely review Dean! We pride ourselves on high-quality kitchens and excellent customer service so are very pleased to hear about your experience! We will share your feedback with the rest of the team. Enjoy your new kitchen!

Valutata 5 stelle su 5

We have recently had our new kitchen…

We have recently had our new kitchen designed and fitted by Direct Kitchens Sheffield. The process was very smooth, from visiting the showroom, designing the kitchen layout, measuring and installation.
Paul & James the two install guys were great from start to finish nothing was too much trouble for them.
Cant praise these guys and their team enough, i felt they went above and beyond.
Just what we needed, happy days. :)
5*+

7 aprile 2023
Non scritta su invito
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Risposta di Direct Kitchens

Thank you for the fantastic 5-star review! We're pleased to hear you had such a good experience with us as we pride ourselves on excellent customer service. We will pass your feedback on to Paul, James and the rest of the team. Enjoy your new kitchen!

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