Site is easy to navigate whilst also intuitive and helpful in terms of suggested additional items often bought together - grips when I was buying a new hockey stick for example. Highly competitive pri... Leggi di più
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Scopri cosa dicono le persone
Very good website with wide range of products - standard delivery was quicker than I thought it was going to be too! Very happy daughter 😁
Awful service, extremely unhelpful. System autocorrected my address. Item posted to wrong country but no attempt to help resolve it. Rude response on email. Subsequent response states I put my addre... Leggi di più
L'azienda ha risposto
I placed an order and used next day delivery. When the item arrived it was flawed. One quick phone call with a follow up email and photograph of the problem and a returns label was issued by Direct Ho... Leggi di più
Dettagli dell'azienda
Scritti dall'azienda
Hockey Equipment At Great Prices. Sticks, Shoes, Astros & More From Grays, TK, Adidas & More Leading Brands. Same Day Despatch Up To 3PM.
Informazioni di contatto
Wynyard Avenue, TS22 5TB, Stockton-on-Tees, Regno Unito
- directhockey.co.uk
Non risultano inviti alla recensione recenti
Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
Ha risposto al 100% delle recensioni negative ricevute
Solitamente risponde entro 1 settimana
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Can’t fault them
Can’t fault them. Ordered adidas hockey trainers. Great quality, size was a tad small and the exchange process was flawless and quick, and free postage too so didn’t have to pay postage twice. Would definitely recommend
Good service
Good service , arrived within the timeline . Good quality. My granddaughter loves them
Arrived late Paid extra for quick delivery as needed…
Paid extra for quick delivery as needed in 3 days and it did not arrive by date given.

Risposta di Direct Hockey
Fantastic!
Hockey bag was ordered Friday afternoon and was delivered to N. Ireland on the Monday.... Super service!
My order came very quickly and the…
My order came very quickly and the hockey boots didn’t fit my son just right so we arranged an exchange for a larger size which was easy to organise and also came quickly with no postage charge. Their website was easy to use and good service.
Easy access website
Easy access website, good quality product and fast service
Hockey bag
I placed an order and used next day delivery. When the item arrived it was flawed. One quick phone call with a follow up email and photograph of the problem and a returns label was issued by Direct Hockey. After I provided proof the parcel had been posted a new bag was dispatched using next day delivery. Excellent customer service, would highly recommend.
Very pleased
It was our first time ordering from this website and l was truly impressed by the wide variety of sports equipment and with plenty of sales.
My daughter loved the hockey and shin pads she chose..looks like excellence quality products.
Also items were in secure package and arrived in time.
Thank you.. ⭐️ ⭐️ ⭐️ ⭐️ ⭐️
Excellent price
Excellent price, better than buying from adidas and arrived quickly
Excellent product
Excellent product. My daughter absolutely loved the hockey astros, the comfiest shoes she’s ever had!
Good quality and prompt service.
I’ve bought several items from this…
I’ve bought several items from this company now. Every time they arrive right when they say they will, they are in great condition as you’d expect for new items. I cannot think of a single thing I’d improve about dealing with this company.
Had everything I needed and was at a…
Had everything I needed and was at a reasonable price. Came very quickly and as expected.
Good service
Good service, price of my adidas astros was cheaper on this site to other shops. Delivered on time.
Great experience thank you!
I was a bit worried coz some reviews don’t seem to like these guys but I love my bag!! I got a grays hockey bag amazing quality gorgeous bag. Do recommend.
Great service for hockey trainers
Goods arrived quickly
Goods arrived quickly, all as expected (we had ordered similar items before, just different sizes).
Awful service
We have had an awful experience, ordered two sizes of hockey shoes for our child to try, they did not accept our return for the size that did not fit and sent it back saying there was a stain on one of the shoes. We made our return in the original condition it was sent to us, unworn. When questioned, the customer service person was rude, abrupt and accused the shoe being marked by using the other (clean) shoe to take it off, furthermore she said the ecommerce manager would contact us when she can as she is busy! Interestingly, I can see another customer has had a similar experience. Avoid this company, it does seem suspicious returns aren’t given as the item is ‘dirty’ which makes me wonder if they are actually doing this themselves to avoid giving a refund? Stay clear if expecting a refund without hassle.

Risposta di Direct Hockey
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