Site is easy to navigate whilst also intuitive and helpful in terms of suggested additional items often bought together - grips when I was buying a new hockey stick for example. Highly competitive pri... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Scopri cosa dicono le persone
Very good website with wide range of products - standard delivery was quicker than I thought it was going to be too! Very happy daughter 😁
Awful service, extremely unhelpful. System autocorrected my address. Item posted to wrong country but no attempt to help resolve it. Rude response on email. Subsequent response states I put my addre... Leggi di più
L'azienda ha risposto
I placed an order and used next day delivery. When the item arrived it was flawed. One quick phone call with a follow up email and photograph of the problem and a returns label was issued by Direct Ho... Leggi di più
Dettagli dell'azienda
Scritti dall'azienda
Hockey Equipment At Great Prices. Sticks, Shoes, Astros & More From Grays, TK, Adidas & More Leading Brands. Same Day Despatch Up To 3PM.
Informazioni di contatto
Wynyard Avenue, TS22 5TB, Stockton-on-Tees, Regno Unito
- directhockey.co.uk
Non risultano inviti alla recensione recenti
Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
Ha risposto al 100% delle recensioni negative ricevute
Solitamente risponde entro 1 settimana
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Easy to navigate and delivery was…
Easy to navigate and delivery was quick, thank you, I’ll be using you again in the future
Very impressed
Very impressed with the first order so made a second order with DirectHockey. I like how I can choose the delivery carrier and what day to deliver. One was delivered early and the other on time as expected. Had to return 1 item and arranged to be collected from home. Refunded soon after so very happy. Will use again.
Really bad service
Really bad service. I wanted to return a pair of shoes 22 days after I bought them, I sent a request as it is a short return window and have heard nothing back. Note to self always check the return window, 21 days is too short.

Risposta di Direct Hockey
Good value and service.
I bought an Osaka hockey stick bag for my granddaughter which arrived within 48 hours and was priced lower than Amazon offers for the same item.
Very easy website to use
Very easy website to use. Order arrived when expected. Good contact from delivery company.
Fit of hockey boot true to size and liked by granddaughter. Thank you!
Avoid at all costs
Attended local company which has always accomodated walk in's and told click and collect only.
I have then been accused of directing profanities towards a member of staff after being turned away, i never said a word to the memer of staff.
Disgusting after using them since they were a small company on the riverside unit and great customer service compared to what they are now.
Use other companies like one sports
Am furious with this shoddy company
Am furious with this shoddy company. Ordered some hockey boots that never got delivered. They agreed to refund me but left me £10 short. Thee are plenty of better companies to use. Avoid

Risposta di Direct Hockey
Unhelpful customer service
Ordered hockey shoes and paid for delivery on specific date. Shoes didn't arrive then. Company unhelpful when contacted and haven't replied to my last email

Risposta di Direct Hockey
Hockey stick arrived on time
Hockey stick arrived on time. Packaging was good. Product quality is excellent. Their website is very easy to navigate and find products. I will definitely buy again from them.
Prices are fantastic and delivery was…
Prices are fantastic and delivery was very quick. Great choice and price range.
Good experience
Really good first experience with Direct Hockey. Good choice of products, great prices, fast delivery. Would buy from again
Great hockey shoes
Arrived on time and exactly what my daughter needed.
Great hockey shoes!
Delivered on time and great astros, which look just as pictured. Being at sale price made them even better value. I have one very happy girl at the start of the hockey season!
Really good site
This is the second time I’ve now used this site. The prices of items are very competitive; if not the cheapest around. The site is really easy to use and the efficiency of delivery is very good.
Will certainly use again.
quick and easy shopping
quick and easy shopping. better price on the hockey stick than other sites. fast shipping
Great service!
I ordered some field hockey gloves for my showdown team, and (because the order was reasonably large) I paid the £5.99 or whatever it was for next day delivery.
The next day, when I arrived at work, the whole order was sitting there before mid day. Well worth the £6. The prices were about standard, which is to be expected of something which you can buy from multiple websites. What stood out to me though, was how easy the sight was to navigate. I'm completely blind, and so are the rest of the players in the showdown team (it being a blind sport) to one degree or another. That isn't always my experience with shopping websites, so great job!
Great service
Reasonable prices, timely delivery. Lovely trainers that are true to size.
4 star because return period starts from dispatch day which is unfair as it took a few days to receive the parcel. Like most companies it should start from the day the parcel is received.

Risposta di Direct Hockey
Lovely pair of trainers and service
Lovely pair of trainers and service
Brilliant service
Brilliant service. Easy website to use, items arrived quickly. I ordered the wrong size gloves but the exchange process was so simple and the new gloves arrived a couple of days later. Extremely impressed.
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