Gregory was very clear & concise with regards my enquiry. He was very helpful & professional. I was very grateful for his assistance & I am happy with the outcome I reached in acquiring a new Life Ins... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
I received great service from Tim today. He was extremely helpful and polite, and it was an extreme pleasure dealing with him. Well, done excellent customer service.
Liam was an absolute pleasure to talk to on the phone. He spoke very clearly, making it easy to understand what he was saying. He was polite, and just such a gentleman. Thank you Liam for making this... Leggi di più
I lodge my enquiry - Staff member by the name of Kevin called . He was polite, professional and focus on the purpose as time is important . Ensure that all my enquiries are met and what I was offere... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Informazioni su Direct Cover
Scritti dall'azienda
Informazioni di contatto
115 Pitt Street, 2000, Sydney, Australia
- 1800 577 321
- care@directcover.com.au
- directcover.com.au
4,9
Eccellente
911 recensioni
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Staff are good I’m satisfied
21 aprile 2026
Tobby is really helpful and making it…
Tobby is really helpful and making it an easy and smooth transaction with everthing..
21 aprile 2026
I had Sienna as my call agent
I had Sienna as my call agent. She was lovely and really helped out
21 aprile 2026
Very helpful with explaining the insurance
The phone consultation was great and very helpful
21 aprile 2026
Well what a Great experience
Well what a Great experience, thank you very much to the young lady that helped me so easy and efficient.
I recommend to everyone
A+++
20 aprile 2026
Henry was fantastic to deal with.
Henry was fantastic to deal with.
Very professional. He explained everything very well and made the process very simple. Thank you so much.
20 aprile 2026
It is great insurance
People I have spoken to are very helpful. They have answered my questions and queries I had.
19 aprile 2026
Liam and Colin were very helpful
20 aprile 2026
Ari was awesome 10/10
17 aprile 2026
I’m information was well explained all…
I’m information was well explained all questions were answered to a great level of understanding
17 aprile 2026
Made easy..
16 aprile 2026
Paige Made the Impossible Feel Easy
I honestly can’t speak highly enough of Paige. From the very beginning, she was incredibly kind, patient, and genuinely caring. She took the time to explain everything in a way that made it easy for me to understand, which meant so much because life insurance can feel overwhelming.
What really stood out to me was how she didn’t just treat me like a client she made me feel heard, supported, and comfortable every step of the way. She answered all my questions without hesitation and made the entire process feel smooth and stress-free.
Paige has such a warm and positive energy that made our conversation not only helpful but actually enjoyable. It’s rare to come across someone who combines professional with such a personal touch. Because of her, I feel confident and reassured in my decisions. She truly goes above and beyond, and I’m so grateful I had her to guide me. I will definitely be referring people to her
15 aprile 2026
Potrebbe usare l'IA per rispondereMostra di più
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Rapid change
I lodge my enquiry - Staff member by the name of Kevin called . He was polite, professional and focus on the purpose as time is important . Ensure that all my enquiries are met and what I was offered was very competitive . I changed my policy
15 aprile 2026
Non scritta su invito
Risposta di Direct Cover
Hi Losana! Thank you for sharing your feedback, we really appreciate it. We're delighted that Kevin was able to address all your questions efficiently and provide you with such a competitive offer that you decided to switch your policy. It's wonderful that he respected your time while ensuring you got exactly what you needed. Thank you for choosing Direct Cover!
Ben was very professional
Ben was very professional, helpful and pleasant to talk to. He made the process very easy 😊
15 aprile 2026
Henry was very helpful in how he…
Henry was very helpful in how he explained the process step by step and answered all my questions.
He is good.
You should look after employers like that.
13 aprile 2026
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