Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 5 stelle su 5

It is my priviledge to give a review of my dealings with this group of charming, polite, very friendly (..but always professional and buisiness-like.) young men. ~My overall experince nothing l... Leggi di più

L'azienda ha risposto

Valutata 3 stelle su 5

Purchased 2x800w halogen portable heaters 10/10/25 from B&Q online and this company is the company that dispatched the order. Arrived in good time and well packaged. Used only one a few times for co... Leggi di più

L'azienda ha risposto

Valutata 3 stelle su 5

I discovered my product from a discount site - seemingly offering a massive discount. Then in the bumpf, it gave the fulfilling company's site address, ie Direct2Public. When I clicked on it, the ver... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

These people definitely deserve a 5 star. Bought a heater from them that was faulty (which can happen). when speaking to them without any questions they replaced it. The customer service was excellen... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Piattaforma di commercio online
  2. Fornitore di ricambi per elettrodomestici
  3. Negozio di piani di lavoro da cucina
  4. Grossista di articoli casalinghi
  5. Negozio di articoli da cucina

Scritti dall'azienda

Direct2Publik is one of the one of the fastest growing online importers, exporters & distributors of Machine Tools, Car Accessories, Cashboxes, Chisels & Files, Clamps, Storage & Tool Boxes - Belts, Tape Measures, Torches, Trowels & Scrapers, Screwdrivers, Security Locks, Socket Sets & Wrenches, Spanners, Spirit Levels, Staple Guns, Safety Wear, Saws-Cutters, Power Tools, Plumbing Items, Hardware, Knives & Multi Tools, Pliers, Hammers & Axes, Electrical, Garden ware, Gloves, Drill & Bits and Router Bits, Diamond Blades, Decorative, Adhesive Tapes and many more products for traders and DIY customers."


Informazioni di contatto

3,7

Nella media

TrustScore 3.5 su 5

932 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Chiedi ai clienti di scrivere una recensione

Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative

Ha risposto al 94% delle recensioni negative ricevute

Solitamente risponde entro 2 settimane

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 1 stelle su 5

I have ordered Dashcam

I have ordered Dashcam. Arrived early but faulty and not brand new it’s been used before has scratches z front and back. Which is very disappointing never had that bad experience before still waiting for problem to be resolved. Got email will get back to you in 24hrs I hope I will have my money back.

16 agosto 2025
Non scritta su invito
Logo di Direct2Publik - Home & Garden

Risposta di Direct2Publik - Home & Garden

Dear Customer,

Sorry for the inconvenience caused.

Can you kindly provide us with your Order ID and we can investigate for you please.

Kind regards
Direct2Public

Valutata 1 stelle su 5

Disappointing, avoid

Paid extra for next day delivery, first they emailed to say it m was dispatched, then they emailed saying slight delays, only to completly stop responding via email. Then item turns up a week later. The item itself is very poor quality l, I haven't used it nor do I intend to. Avoid at all cost

5 agosto 2025
Logo di Direct2Publik - Home & Garden

Risposta di Direct2Publik - Home & Garden

Dear Customer,

Sorry for the inconvenience caused.

One of our customer service agents will be in touch with you in relation to your order.

Kind regards
Direct2Public

Valutata 1 stelle su 5

Unfortunately my items were out of…

Unfortunately my items were out of stock. The problem was I wasn't informed at point of ordering, waited over a week for delivery and to date, another week later, ive still not received my money back

24 luglio 2025
Logo di Direct2Publik - Home & Garden

Risposta di Direct2Publik - Home & Garden

Dear Customer,

Sorry for the inconvenience caused.

One of our customer service agents will be in touch with you in relation to your order.

Kind regards
Direct2Public

Valutata 4 stelle su 5

The company itself was great…

The company itself was great communication was great but the service was let down by the courier.My order was stuck with EVRI/Hermes from 31/7/25 until 06/08/25 with no communication from them

30 luglio 2025
Logo di Direct2Publik - Home & Garden

Risposta di Direct2Publik - Home & Garden

Thanks so much for sharing your experience with us, we will contact the courier to investigate what happened with your order - SIncere apologies for the inconvenience caused.

Valutata 1 stelle su 5

LIsts Items for Sale that they don't…

Lists Items for Sale that they don't have stock of and hides that fact from you for over a week, before they REFUND YOU!

14 luglio 2025
Logo di Direct2Publik - Home & Garden

Risposta di Direct2Publik - Home & Garden

Dear Customer,

Sorry for the inconvenience caused.

One of our customer service agents will be in touch with you.

Kind regards
Direct2Public

Valutata 5 stelle su 5

They are brilliant

They are brilliant
I went to collect and had to pay cash (only pay cash when coming for collection) which is a minus, but I can't fault the cheap price and quality of what I bought.
I'll defo come again

31 luglio 2025
Non scritta su invito
Logo di Direct2Publik - Home & Garden

Risposta di Direct2Publik - Home & Garden

Thanks so much for sharing your experience with us, we hope to see you again soon!

Valutata 5 stelle su 5

Absolutely love the ottoman

Absolutely love the ottoman, got one in brown & black, customer service was brilliant too, thank you 😁

22 luglio 2025
Logo di Direct2Publik - Home & Garden

Risposta di Direct2Publik - Home & Garden

Thanks so much for sharing your experience with us, we hope to see you again soon!

Valutata 1 stelle su 5

Item still not delivered after a week

Still waiting for delivery one week on. I'm beginning to doubt that the delivery will be made at all.

Perhaps direct2public should consider a different delivery service to Evri.

20 luglio 2025
Logo di Direct2Publik - Home & Garden

Risposta di Direct2Publik - Home & Garden

Dear Customer,

Sorry for the inconvenience caused.

One of our customer service agents will be in touch with you.

Kind regards
Direct2Public

Valutata 4 stelle su 5

Late arriving

My products were due to arrive on Saturday afternoon but only arrived Monday morning. No problem at all with the product or the delivery but we had waited in for it.

11 luglio 2025
Logo di Direct2Publik - Home & Garden

Risposta di Direct2Publik - Home & Garden

Thanks so much for sharing your experience with us, we hope to see you again soon!

Valutata 1 stelle su 5

10 days overdue item

I innocently ordered a swimming pool on Wowcher through this company promised delivery within days. No delivery and when I try to contact they send an email saying my delivery is on a pallet. No answer ftom phones No reply on wassup. Where is my purchase? Who knows ? But they certainly took hundreds of pounds ftom me.

16 luglio 2025
Non scritta su invito
Logo di Direct2Publik - Home & Garden

Risposta di Direct2Publik - Home & Garden

Dear Customer,

Sorry for the inconvenience caused.

Can you kindly provide us with your Order ID and we can investigate for you please.

Kind regards
Direct2Public

Valutata 1 stelle su 5

Poor delivery service

Received email notification 14th July to state item had been shipped, payed extra for next day delivery, still waiting for item 7 days later, purchased from this company based on good reviews but my experience has been bad and frustrating to say the least.

14 luglio 2025
Logo di Direct2Publik - Home & Garden

Risposta di Direct2Publik - Home & Garden

Dear Customer,

Sorry for the inconvenience caused.

One of our customer service agents will be in touch with you.

Kind regards
Direct2Public

Valutata 1 stelle su 5

The product I purchased is unavailable…

The product I purchased is unavailable in the store. My money has been charged. I receive a notification that the order is being prepared for shipping. The next day, I receive another message saying they don't have what I ordered and will refund my money in a few days. I don't recommend it.

13 luglio 2025
Logo di Direct2Publik - Home & Garden

Risposta di Direct2Publik - Home & Garden

Dear Customer,

Sorry for the inconvenience caused.

One of our customer service agents will be in touch with you.

Kind regards
Direct2Public

Valutata 1 stelle su 5

Poor customer service

Poor customer service, if you need to return an item they are happy to accept it back but when it comes to refunding your money you will have to chase them. Won’t buy from them again

15 luglio 2025
Non scritta su invito
Logo di Direct2Publik - Home & Garden

Risposta di Direct2Publik - Home & Garden

Dear Customer,

Sorry for the inconvenience caused.

Can you kindly provide us with your Order ID and we can investigate for you please.

Kind regards
Direct2Public

Valutata 1 stelle su 5

A box full of tat I would not purchase…

A box full of tat I would not purchase any mystery boxes as u will possibly only get 1or 2 items of interest

24 giugno 2025
Logo di Direct2Publik - Home & Garden

Risposta di Direct2Publik - Home & Garden

Dear Customer,

Sorry for the inconvenience caused.

Can you kindly provide us with your Order ID and we can investigate for you please.

Kind regards
Direct2Public

Valutata 1 stelle su 5

Used dangerous drill , instead of new

Ordered a corded drill from this dodgy company supposed to be new!
I think I got somebodies damaged return. No response from company what so ever to my emails. terrible customer service, don’t reply to emails or answer phone.
They knew when they dispatched it that it was damaged and used.
I would definitely avoid this company like the plague, taking people’s money under false pretence.
Don’t know how they sleep at night , no brain , no conscience.

3 luglio 2025
Non scritta su invito
Logo di Direct2Publik - Home & Garden

Risposta di Direct2Publik - Home & Garden

Dear Customer,

Sorry for the inconvenience caused.

Can you kindly provide us with your Order ID and we can investigate for you please.

Kind regards
Direct2Public

Valutata 1 stelle su 5

Dodgy company.

Wouldn’t do next day delivery even when paid for, took 4 days of trying to contact the company asking where my item was and they only replied because I said I was asking my bank for the money back. A proper dodgy company.

1 luglio 2025
Logo di Direct2Publik - Home & Garden

Risposta di Direct2Publik - Home & Garden

Dear Customer,

Sorry for the inconvenience caused.

Can you kindly provide us with your Order ID and we can investigate for you please.

Kind regards
Direct2Public

Valutata 5 stelle su 5

Great service and very professional

Great service and very professional. The staff was helpful in helping me find the right product. 💯 recommend them.

7 luglio 2025
Non scritta su invito
Logo di Direct2Publik - Home & Garden

Risposta di Direct2Publik - Home & Garden

Thanks so much for sharing your experience with us, we hope to see you again soon!

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