I am with this company a few years now and overall I am happy with it. This is the third time I used them for minor issues occurring abroad. In the past they have been fantastic. This time the whole p... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Scopri cosa dicono le persone
Policy on auto renewal, which is how I progressed, but was allowed to delay the start date of the new annual policy, which suited my circumstances this year. Paid at original renewal date, but new pol... Leggi di più
I always use direct car excess every year. it give me peace of mind when renting cars and I dont have to pay the very high excess cover insurance charges the hire companies always try to sell me. Ive... Leggi di più
Simple to buy a cover, for a reasonable price. Few years ago made a claim, for tiny rim scratch (dodgy rental company Green Motion, Vilnius, Lithuania). After filling all the forms direct-carexcess pa... Leggi di più
Dettagli dell'azienda
Informazioni fornite da varie fonti esterne
Direct Car Excess Insurance aims to provide excellent customer service, providing a range of cover to suit all car rental insurance needs. You can be confident in choosing us to insure your car hire. We recognise the value in the Financial Conduct Authority initiative of Treating Customers Fairly. We believe that if we treat you, our customer, fairly at all stages; then this will enhance our core values and lead to better service. Therefore we are committed to ensuring that we embed the principles of Treating Customers Fairly within every aspect of our business.
Informazioni di contatto
Third Floor Riverside House, 40-46 High Street, ME14 1JH, Maidstone, Regno Unito
- 0333 323 0208
- info@direct-carexcess.co.uk
- direct-carexcess.co.uk
Non risultano inviti alla recensione recenti
Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Efficient and Cost Effective to purchase
Easy to organise excess insurance. Amazingly, the cost has remained the same as in 2016 when I last purchased the insurance
Piece of mind
Too early to review
It's a bit difficult to rate an insurance policy until you need to make a claim, that's when the rubber hits the road, but it was very easy to but the policy
Good value for money
Excellent value. Avoid paying the high price demanded by hire car companies for full damage cover. THis is a bargain insurance
Excellent value, no fuss renwal,
Clear and concise
Easy to follow, concise instructions. Very quick. Hoping we don’t have to make a claim, but confident in the system if we do🤞🤞🤞
Excellent communications
Communications by email were timely, clear and polite. This is an excellent company to do business with.
Wouldn’t be without excess insurance…
Wouldn’t be without excess insurance from Direct Car Excess we travel a few times a year and use car hire gives you peace of mind .
We had a claim which was dealt with quickly and no problems at all.
Great price easy to use website
Great cover at a great price
Renewed my excess cover for another year and at a reduced premium from last year. Fortunately, never had to call on the cover, but a friend did a few years ago and found the process easy and efficient.
I’ve signed up to direct-car excess for…
I’ve signed up to direct-car excess for several years, never needed to make a claim - I’ve now set it up with auto renew which makes sense -
Good cover
Simple to buy a cover, for a reasonable price. Few years ago made a claim, for tiny rim scratch (dodgy rental company Green Motion, Vilnius, Lithuania). After filling all the forms direct-carexcess paid money back without anny issues, that's why I am coming back to them.
Easy to renew insurance every year to…
Easy to renew insurance every year to tie in with our trips abroad
Cost effective annual cover
Cost effective annual cover, often costing less than you pay for a week’s cover at the car rental desk.
clear/consised
Email notification of automatic renewal…
Email notification of automatic renewal in plenty of time with an option to cancel and then confirmation of automatic renewal via email.
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