Brand new Melitta Caffeo machine broke down within a month or so. When I contacted the company for service, there was poor communication, requiring numerous chase-up calls. Finally when the machine... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Sold me a dodgy coffee machine now refuses to refund the money, insists on half value store credit to buy another faulty machine. Their director Michel thinks he's a smart scammer but scammers alwa... Leggi di più
Agenta Faber in our office for a few months now, and it's made a huge difference! It's easy to use, even for the less-experienced baristas in our team, and consistently delivers smooth, flavorful coff... Leggi di più
Called their customer service to ask about a particular espresso machine model I was very interested in. The guy who called back was impatient and sarcastic. Didn't even introduce himself. Sorry but y... Leggi di più
Dettagli dell'azienda
Scritti dall'azienda
Di Pacci Coffee Company is the biggest coffee machine retailer in Australia with more than 10,000 varieties of coffee machines, grinders & accessories.
Informazioni di contatto
97-99 Chapel Street, 2196, Roselands, Australia
- (02) 9758 0760
- support@dipacci.com.au
- dipacci.com.au
Non ha risposto alle recensioni negative ricevute
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
stop harrasing me with emails
Didn't have the colour I ordered
Didn't have the colour I ordered. Didn't contact me to let me know. Had to chase them up to find out when it would be available for pick-up
I bought the EDM Techinika profi coffee…
I bought the EDM Techinika profi coffee machine with the ECM S-Automatik 64 grinder at a good price from Di Pacci Coffee Company. Great coffee machine and grinder combo. Great to deal with Michael.
Delivery was later than advised but apart from that it's been great to finally get the coffee machine and grinder- ECM definitely have the quality and looks and now enjoying amazing coffee each day.
Poor service. Accessories not returned with repair. Brand new Melitta Caffeo machine broke…
Brand new Melitta Caffeo machine broke down within a month or so. When I contacted the company for service, there was poor communication, requiring numerous chase-up calls. Finally when the machine was serviced, the brand new accessories that came with the machine were not returned with the machine. e.g milk spout tube, card insert explaining which coffees use which beans. Despite repeated contact to chase this up, nothing was returned.
Were honest and upfront ,were waiting…
Were honest and upfront ,were waiting on delivery of machine I wanted,it was delivered within the time frame expected ,simple and hassle free transaction, received what I ordered.
Online coffee machine purchase
Great service. Promptly sorted out a problem.
Easy Transaction
Great product and easy transaction. Big store and range of products. Worth checking out.
Excellent to deal with, recommended
Excellent to deal with. Fast delivery, good product. Recommended.
Great online store - spare parts needs tweaking
Very easy to purchase my coffee machine. I pre-ordered the machine, and once it was available it shipped the next day.
My only gripe is that the machine spare parts (for servicing) are hard to find in AU. I would have throught that Di Pacci would have them for a machine that they sold.
No ordinary coffee
Owning and operating a mobile café makes it of paramount importance to have a reliable coffee machine that produces a high standard beverage for my customers and that's exactly what my WEGA does. I would have no hesitation recommending them to anyone for professional or personal use.
Work great and machine always sparkles
Didn't have stock of the item I ordered…
Didn't have stock of the item I ordered even though their website said they did. Customer service after that point was good though.
Excellent
Ordered my grinder, it was in stock and was despatched and delivered in three days.
Awesome delivery service and product!
Won’t use again
Decent price, but terrible service with the pickup. Many staff waiting around but none of them cared enough to provide any assistance.
order was recived and processed as…
order was recived and processed as expected, product delived withou incident.
Happy with my purchase
Happy with my purchase. Great customer service and quick delivery.
Great range and quick service.
Great service and a great price
Great service and a great price
Highly recommended
Expobar: A lovely machine
A lovely machine works really well and, most importantly, makes very good coffee
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.
Scopri di più sui diversi tipi di recensioni.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.








