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Dinili Recensioni 16

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TrustScore 2.5 su 5

2,5

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Informazioni di contatto

2,5

Scarso

TrustScore 2.5 su 5

16 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Ha risposto al 100% delle recensioni negative ricevute

Solitamente risponde entro 24 ore

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Valutata 1 stelle su 5

AVOID at all costs

AVOID at all costs.
The product of shoe is shocking. The colour does not match the description the photo. The company are scammers. They are offering 20 percent refund. Their customer service is shocking. It’s about as good as there products.

19 aprile 2026
Non scritta su invito
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Risposta di Dinili

Hi Thomas Murphy,

We are so sorry to hear you received the wrong item or size. That is definitely our mistake, and we apologise for the inconvenience.

Please contact us at support@dinili.com and we will arrange a replacement or refund for you straight away, no return needed.

Thank you for your patience while we sort this out.

Kind regards,
The Dinili Team

Valutata 1 stelle su 5

READ THIS !!!!!!

can't give no stars poor quality is too good a description gone straight in bin these are con people BEWARE

17 aprile 2026
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Risposta di Dinili

Hi Craig Morris,

We are sorry to hear the quality did not meet your expectations. We take pride in our products, and this feedback is really valuable to us.

We would love to make this right. Please reach out to us at support@dinili.com with your order details and some photos if possible, and we will find a solution for you right away.

Thank you for giving us the chance to improve.

Warm regards,
The Dnili Team

Valutata 1 stelle su 5

Very slow to deliver then the product…

Very slow to deliver then the product was NOT what was on the photo. The colour was totally different & quality shocking. Only got a 20% refund after haggling as shipping costs to return were a fortune. I do not recommended Dinili at all. I’m out of pocket & have a product which I can’t use.

16 aprile 2026
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Risposta di Dinili

Hi Emma Wilbourne,

We are so sorry to read this. Your experience is not what we want for any customer, and we completely understand your frustration.

Please contact us at support@dinili.com and we will do everything in our power to resolve this for you as quickly as possible.

We truly appreciate you giving us the opportunity to make things right.

Kind regards,
The Dinili Team

Valutata 1 stelle su 5

Cheap and not worth the price

These are cheap, not very well made clothes and certainly not worth the price. The colours are not at all as on the website and when you try to return for a refund they offer discounts on further purchases, then when you say you’ll take a refund you find out it is NOT from Holland at all and sending the goods back to China is EXPENSIVE. An expensive lesson

14 aprile 2026
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Risposta di Dinili

Hi Customer,

We are truly sorry to hear about your experience. This is not the level of service we aim to provide, and we sincerely apologise for any frustration caused.

We take all feedback seriously and would really appreciate the chance to make this right. Please reach out to us directly at support@dinili.com with your order number, and we will prioritise resolving this for you.

Thank you for bringing this to our attention.

Kind regards,
The Dinili Team

Valutata 1 stelle su 5

BIG SCAM!!

BIG SCAM!!! its the compleate wrong colour and the material is fake and cheap. not only did it take 2 week to arive so i waited for a piece of crap. DONT BUY FROM THERE!!! you wont catch me buying from there again

13 aprile 2026
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Risposta di Dinili

Hi Kaya Rinaldy,

We are so sorry to read this. Your experience is not what we want for any customer, and we completely understand your frustration.

Please contact us at support@dinili.com and we will do everything in our power to resolve this for you as quickly as possible.

We truly appreciate you giving us the opportunity to make things right.

Kind regards,
The Dinili Team

Valutata 1 stelle su 5

Scam site. Fake brands. AVOID

This company is selling fake branded clothing fraudulently misrepresenting using pictures of the real items on their website.They try and offer you discounts to keep the items and then say you must pay shipping costs back to China to return. Avoid. It is a scam site.

10 aprile 2026
Non scritta su invito
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Risposta di Dinili

Hi Julia,

We are so sorry to read this. Your experience is not what we want for any customer, and we completely understand your frustration.

Please contact us at support@dinili.com and we will do everything in our power to resolve this for you as quickly as possible.

We truly appreciate you giving us the opportunity to make things right.

Kind regards,
The Dinili Team

Valutata 2 stelle su 5

Fake, flimsy, cheap hoodie.

Ordered a "withlove" Scuffers hoodie. Picture showed it as LIGHT GREY and a dark navy blue writing. Took 2 weeks to come only for it to look fake, cheap and nothing like the image. Will not be ordering from here again.

11 aprile 2026
Non scritta su invito
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Risposta di Dinili

Hi Angel Heart,

Thank you for your feedback, and we are sorry your experience did not meet expectations.

Your satisfaction is important to us, and we would like to help. Please contact us at support@dinili.com so we can look into this and find a solution for you.

We hope to turn this around.

Warm regards,
The Dinili Team

Valutata 2 stelle su 5

Fake and not as described

The clothes are cheap imitations and not as described on the website. The denim shirt is not denim but cotton and polyester. No labels. Took 2 weeks to arrive. That said, they’re not hugely expensive and are ok so will wear the clothes. Shame it’s fake and using social media to over promote

10 aprile 2026
Non scritta su invito
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Risposta di Dinili

Hi CSam,

We are really sorry to hear about your experience. This is not the standard we strive for, and we appreciate you bringing this to our attention.

We would love the opportunity to make this right. Please reach out to us at support@dinili.com with your order details, and we will do everything we can to resolve this for you.

Thank you for giving us the chance to improve.

Warm regards,
The Dinili Team

Valutata 1 stelle su 5

SCAM

SCAM! Avoid at all costs. Not as advertised and very poor quality!

9 aprile 2026
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Risposta di Dinili

Hi William Lancett,

We are so sorry to read this. Your experience is not what we want for any customer, and we completely understand your frustration.

Please contact us at support@dinili.com and we will do everything in our power to resolve this for you as quickly as possible.

We truly appreciate you giving us the opportunity to make things right.

Warm regards,
The Dinili Team

Valutata 1 stelle su 5

I have submitted a request as Dinilli said a week an no reply/response.

I am still waiting for my refund the items were not fit for purpose and were returned in Dec/Jan they had to be returned to China which expensive to say the least.
The phone number given does not connect it tells you to email and needless to say I have sent several email I have had 1 reply saying it was being referred to it specialist team that was a month ago and guest what nothing.

27 gennaio 2026
Non scritta su invito
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Risposta di Dinili

Hi Eileen McLaughlin,

We are truly sorry to hear about your experience. This is not the level of service we aim to provide, and we sincerely apologise for any frustration caused.

We take all feedback seriously and would really appreciate the chance to make this right. Please reach out to us directly at support@dinili.com with your order number, and we will prioritise resolving this for you.

Thank you for bringing this to our attention.

With sincere apologies,
The Dinili Team

Valutata 1 stelle su 5

Very cheap quality for big price

Very cheap quality for big price. You need understand, what all pictures were taken from original page and you will receive a cheap copy from China.
I try to return my order. Will see, how it’s going.
Return policy is terrible!!!
I need to send my item to China from post office, like a package! No return barcode, nothing!
Beware, this is original page calls bel-mode.com

4 aprile 2026
Non scritta su invito
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Risposta di Dinili

Hi Tetiana Shulga,

We are sorry to hear the quality did not meet your expectations. We take pride in our products and this feedback is really valuable to us.

We would love to make this right. Please reach out to us at support@dinili.com with your order details and some photos if possible, and we will find a solution for you right away.

Thank you for giving us the chance to improve.

Warm regards,
The Dinili Team

Valutata 3 stelle su 5

Professional service

Professional service. Very pleased.

6 febbraio 2026
Non scritta su invito
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Risposta di Dinili

Hi Oliver Redford,

Thank you for sharing your experience with us. Your feedback helps us grow and improve.

We are sorry to hear it was not a 5-star experience. If there is anything specific we can help with, please do not hesitate to contact us at support@dinili.com.

We hope to have the chance to impress you next time.

Warm regards,
The Dinili Team

Valutata 4 stelle su 5

Got this jacket for my partner and it…

Got this jacket for my partner and it looks really good on her. This fit is nice and the material feels decent for everyday use. Overall a good purchase

15 marzo 2026
Non scritta su invito
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Risposta di Dinili

Hi Alex Davies,

Thank you for your great review! We are pleased to hear you enjoyed your Dinili experience.

If there is anything we could have done to make it a 5-star experience, we would love to hear your thoughts. We are always looking to improve!

Warm regards,
The Dinili Team

Valutata 3 stelle su 5

Easy ordering

Easy ordering. Fast delivery.

13 febbraio 2026
Non scritta su invito
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Risposta di Dinili

Hi Amelia Woodford,

Thank you for your honest feedback. We are glad some aspects of your experience were positive, but we are sorry we did not fully meet your expectations.

We would love to understand more about how we can improve. Please feel free to reach out to us at support@dinili.com, and we will do our best to make things right.

Warm regards,
The Dinili Team

Valutata 5 stelle su 5

I fell in love with the oversize…

I fell in love with the oversize jumpers and ordered one. Am really pleased with it, the fit is just how it looks on the site and it's lovely and cosy. Now looking for my next purchase!

16 marzo 2026
Non scritta su invito
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Risposta di Dinili

Hi Linda Zarifis,

Thank you for your wonderful feedback! It is customers like you that make what we do so rewarding.

We are delighted you are happy with your order and hope to welcome you back soon.

With gratitude,
The Dinili Team

Valutata 5 stelle su 5

Good quality/ fast shipping

I saw in this store a polo shirt and shorts set that I liked and I bought it and the truth better than expected it was perfect and of good quality the shipment arrived within the stipulated 100% happy with this purchase

15 marzo 2026
Non scritta su invito
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Risposta di Dinili

Hi GUSTAVO ENRIQUE SALOM ARROYO,

Thank you so much for your lovely review! We are thrilled to hear you had a great experience with Dinili.

It means the world to us when customers take the time to share their feedback. We hope to see you again soon!

Warm regards,
The Dinili Team

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