had no problem making changes on my order. did a great job and shipped quick. quality work and materials thanks.
L'azienda ha risposto
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Ordered Dec 2, 1924. All tracking provided has listed arrival in Great Britain Dec 24. Problem? I live in the United States. Multiple contacts, always pleasant, but the problem remains that I don't ha... Leggi di più
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This was such a smooth transaction from start to finish. Emails were sent to notify that order has been placed & when order had been shipped (with tracking number). Even though the item came from Chi... Leggi di più
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Betty Page rug is absolutely beautiful. Deep, rich, colors on Bettie figure and on Personalized name. Black, rose patterned material on the back. Sewn with care, every seam straight. Love this perso... Leggi di più
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Dettagli dell'azienda
- Negozio di hobbistica
- Fornitore di decalcomanie
- Negozio di ricambi per auto da corsa
- Produttore di adesivi
Scritti dall'azienda
Welcome to our store, the ultimate destination for car enthusiasts and home decor lovers! We offer a wide selection of high-quality products designed specifically for those who have a deep appreciation for cars, racing, garages, hot rod cars, and stylish home decor. If you're looking to add a touch of personality to your vehicle, our car decals are perfect for you. With a variety of designs to choose from, you can transform your car into a reflection of your unique style. From bold racing stripes to intricate graphic designs, our decals are made to withstand the elements and give your vehicle an eye-catching look. In addition to our car-related merchandise, we also offer an exquisite selection of items for home decor enthusiasts. Whether you're looking for a statement piece to hang on your wall or cozy blankets to snuggle up with, our store has you covered. Our canvas prints feature stunning automotive artwork that will inject personality into any room, while our windows curtains add a touch of elegance and charm to your living space.
Informazioni di contatto
6815 Euclid Ave, 44103, Cleveland, Stati Uniti
- support@dingmun.com
- dingmun.com
4,2
Molto buono
404 recensioni
Ha risposto al 100% delle recensioni negative ricevute
Solitamente risponde entro 24 ore
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Risposta di Dingmun
Dear Patrick,
Thank you so much for your fantastic 5-star review!
We’re thrilled to hear that you were pleased with the quick delivery and the graphics. Your satisfaction is our top priority, and it's great to know that we met your expectations.
Your positive feedback inspires us to keep providing excellent service and high-quality products. If you ever need anything in the future, we’re here to help!
Thank you again for your support.
Best regards,
Atisha
Order took nearly 30 days to arrive
Order took nearly 30 days to arrive. Tracking number was created after a week and then it didnt update for another 15. Sticker eventually came. But would not order from this website again
20 luglio 2024
Risposta di Dingmun
Dear Wuvvytaco,
Thank you for taking the time to respond.
We are very sorry for any inconvenience caused by the shipping time. We would like to clarify that our decal manufacturing facility is based in Vietnam and we provide clear information about shipping and production times on our sales page to help customers make informed decisions before purchasing. We understand that the wait time may be longer than expected and are sorry for any frustration this may cause.
For your future orders, we offer an expedited shipping option for those who prefer faster delivery. We hope this option will better meet your needs and expectations.
Thank you again for your feedback. We appreciate your input and hope to have the opportunity to serve you better in the future.
Best regards,
Atisha
Multiple texts,far too long time to…
Multiple texts,far too long time to ship, wish they would have said they were based in China.
16 luglio 2024
Risposta di Dingmun
Dear Lance,
Thank you for taking the time to respond.
We apologize for any inconvenience caused by shipping times. We would like to clarify that our decal manufacturing facility is located in Vietnam and we clearly state shipping times on our sales page for customers to consider before making a purchase. We understand that shipping times may take longer than expected and we apologize for any frustration this may cause.
For future reference, we offer an expedited shipping option for customers who prefer faster delivery. We hope this information will be helpful for any future orders you may place with us.
Thank you again for your feedback and we hope to have the opportunity to serve you better in the future.
Sincerely,
Atisha
Risposta di Dingmun
Dear Bourgeois,
Thank you so much for your fantastic 5-star review on Trustpilot!
We are thrilled to hear that you appreciate our artistic and professional skills. Your positive feedback means a lot to us and motivates us to continue delivering the best products and services.
If you have any further questions or need assistance, please feel free to reach out. We look forward to serving you again in the future.
Thank you once again for your support.
Best regards,
Atisha
The product was just GREAT just more…
The product was just GREAT just more than I expected thanks thanks so much ....
9 luglio 2024
Risposta di Dingmun
Dear Betty,
Thank you so much for the great 5 star review on Trustpilot!
We are delighted to hear that our products exceeded your expectations. Your kind words mean a lot to us and motivate us to continue providing high quality products and exceptional service.
If you have any further questions or need support, please get in touch. We are always here to help!
Thank you again for your support. Hope to have many opportunities to serve you in the future
Best regards,
Atisha
Die Teppiche sind schön aber
Die Teppiche sind schön und die Verarbeitung ist meiner Meinung nach gut.
Die Lieferzeit ist auch vollkommen OK.
Nur hätte man die Teppiche nicht falten sondern auf eine Papprolle
aufrollen sollen.
Preis/Leistung könnte ein wenig besser sein.
28 giugno 2024
Risposta di Dingmun
Dear Frankk,
Thank you for taking the time to leave us a 4 star review on Trustpilot. We appreciate your feedback and are pleased to hear that you are satisfied with the quality and appearance of our carpets as well as the delivery time.
We apologize for the inconvenience caused by folding the carpet. Your suggestion to roll them on cardboard tubes is valuable to us and we will consider it to improve our packaging process.
Regarding the price-performance ratio, we are constantly striving to bring the best value to our customers and will consider your feedback.
Thank you again for your constructive feedback. If you have any questions or need assistance, please contact us.
Best regards,
Atisha
My sticker was spelled wrong both times…
My sticker was spelled wrong both times I ordered
27 giugno 2024
Risposta di Dingmun
Dear Jarron,
We want to express our sincere gratitude for your understanding regarding the problem you recently encountered. We recognize the frustration this may have caused you.
To address this promptly, we have taken immediate action by sending you an email requesting additional information. This step is crucial in ensuring that we resolve the issue to your complete satisfaction.
We appreciate your patience and continued trust in Dingmun. Should you have any further questions or concerns, please feel free to reach out to us at support@dingmun.com. Our dedicated team is here to assist you.
Warm regards,
Atisha
stickers envoyé dans un bon emballage…
stickers envoyé dans un bon emballage solide
très attentionné à vos questions
envoi rapide
10 luglio 2024
Risposta di Dingmun
Dear Michel,
Thank you so much for your wonderful review on Trustpilot!
We are delighted to hear that you were satisfied with the packaging and quality of our stickers, as well as our prompt responses to your questions. Ensuring quick and efficient delivery is one of our top priorities, and we are glad that you appreciated it.
Your positive feedback encourages us to continue providing excellent service and high-quality products. If you have any further questions or need assistance, please do not hesitate to reach out to us.
Thank you once again for your support.
Best regards,
Atisha
The product was exactly what I ordered.
11 giugno 2024
Risposta di Dingmun
Dear Jeffrey,
Thank you so much for your 5-star review on Trustpilot! We are thrilled to hear that the product met your expectations perfectly.
We strive to provide our customers with high-quality products and excellent service. Your satisfaction is our top priority, and we look forward to serving you again in the future.
Warm regards,
Atisha
Products were delivered on time as…
Products were delivered on time as described in the ad and received communication through out the process.
1 luglio 2024
Risposta di Dingmun
Dear Jburk,
We are delighted to receive your 5-star review! Thank you for sharing your positive experience.
We are pleased that the products were delivered on time and as described in the ad. Our team strives to maintain communication throughout the process to ensure customer satisfaction.
We look forward to serving you again in the future. Once again, thank you for your support and trust.
Best regards,
Atisha
Great products and quick service
8 giugno 2024
Risposta di Dingmun
Dear Jim,
Thank you so much for leaving a 5 star review on Trustpilot! We are delighted to know that you are satisfied with our products and services. Your support is a great motivation for us to continue our efforts to improve quality.
If you have any questions or need further assistance, don't hesitate to contact us. One more time thank you very much!
Best regards,
Atisha
Poor quality services.
I've ordered two items from this company. 1st one the colour was totally different to the image on their website. I requested a partial refund as I would not use it due to this issue. They offered me a 10% discount on my next order. I eventually had to raise the issue with PayPal and I received a 50% refund which was fair.
I decided months later to give them another go. I received my item and the image was blurred. After sending several images to them a more upon their request "in natural sunlight" I've heard nothing back. My advice would be not to use this company and look elsewhere.
30 maggio 2024
Risposta di Dingmun
Dear Carlo,
We want to express our sincere gratitude for your understanding regarding the problem you recently encountered. We recognize the frustration this may have caused you.
To address this promptly, we have taken immediate action by sending you an email requesting additional information. This step is crucial in ensuring that we resolve the issue to your complete satisfaction.
We appreciate your patience and continued trust in Dingmun. Should you have any further questions or concerns, please feel free to reach out to us at support@dingmun.com. Our dedicated team is here to assist you.
Warm regards,
Atisha
Great artwork
After running across the website, I was sceptical how well the decal would look with my requested changes. After opening the package it was clear that the artists are very good at what they do. I am very happy with the first order and plan to order again as well as telling several of my car fanatic friends.
7 giugno 2024
Risposta di Dingmun
Dear James,
Thank you so much for taking the time to leave us a 5-star review on Trustpilot. We are very pleased to know that you are satisfied with the decal product and your requested changes. Our team of artists always strives to bring the best products to customers.
We look forward to serving you in your next orders and appreciate it when you introduce us to your car enthusiast friends.
Sincerely thank you,
Atisha
I love the quality of the decals.
I love the quality of the decals.. but it would help customers if you put a small form in the delivery that explains the how to install. I ruined a set of stickers .. if there would have been directions in the package it would have helped..
24 maggio 2024
Risposta di Dingmun
Dear Justin,
Thank you for your feedback and taking the time to share your experience with us. We are happy to hear that you love the quality of our decals. Your satisfaction is important to us and we sincerely apologize for any inconvenience you experience during the installation process.
However, we have provided detailed video instructions on our website explaining how to apply the decals effectively. We understand how valuable it can be to include additional instructions in the delivery package.
However, we are very sympathetic and want to send you a 10% discount code so you can shop for your favorite decal set. Please contact us and we will send you this unique discount code.
Thank you again for your feedback. We truly appreciate your business and look forward to serving you better in the future.
Best regards,
Atisha
Excellent Seller, Highly Recommended A+++++
My experience with this company has been excellent. They stand behind their products and services 100%. Any and all concerns have been addressed and rectified in a very timely manner. Highly recommended A+++++
20 maggio 2024
Risposta di Dingmun
Dear Doug,
Thank you so much for your wonderful 5-star review on Trustpilot! We are thrilled to hear that your experience with our company has been excellent. Your satisfaction is our top priority, and we are delighted that you feel we stand behind our products and services 100%.
We truly appreciate your kind words and are glad to have addressed and rectified any concerns you had in a timely manner. Your recommendation means the world to us, and we are grateful for your support.
Thank you once again for your positive feedback and for choosing us. We look forward to serving you again in the future!
Best regards,
Atisha
No adhesive!!!!
Don’t buy from these guys! This was the second set I have purchased but there wasn’t very much adhesive and the decals are already hanging loose on the doors and I’m afraid they will fall off completely if they get wet. The first set worked fine but disappointed in this last set! I have been talking to customer service and their answer is there is dirt on the doors! Truck was straight out of paint both and decals were applied so that’s not it! Like most companies once you pay they could care less about quality and service. Won’t buy from them again.
19 maggio 2024
Risposta di Dingmun
Dear Steve,
We would like to express our sincere gratitude for your understanding regarding the problem you recently encountered. We realize the frustration this may have caused you.
To promptly resolve this issue, we took immediate action by sending you an email requesting further information. This step is important in ensuring that we resolve the issue to your complete satisfaction.
We appreciate your patience and continued trust in Dingmun. If you have any further questions or concerns, please contact us at support@dingmun.com. Our dedicated team is ready to assist you.
Best regards,
Atisha
Risposta di Dingmun
Dear Rodney,
We want to express our sincere gratitude for your understanding regarding the problem you recently encountered. We recognize the frustration this may have caused you.
To address this promptly, we have taken immediate action by sending you an email requesting additional information. This step is crucial in ensuring that we resolve the issue to your complete satisfaction.
We appreciate your patience and continued trust in Dingmun. Should you have any further questions or concerns, please feel free to reach out to us at support@dingmun.com. Our dedicated team is here to assist you.
Warm regards,
Atisha
I really like this decal design
I really like this decal design. I was not sure if would come out well because I never did one this size but it went on pretty good and it looks great! The colors are very nice.and I would definitely recommend this product. I used a wet spray and squeezed it to remove any air pockets.also used a tape line to center it the design. Thanks
20 maggio 2024
Risposta di Dingmun
Dear Joseph,
Thank you so much for your great 5 star review on Trustpilot!
We're glad to hear that you loved the decal design and that it turned out so well. It's great to hear that you find the colors appealing and that the installation went smoothly. Your advice on using the wet spray and tape for centering is extremely helpful and will certainly benefit other customers. In addition, we have video instructions for applying decals on the sales page to help customers apply decals in the best way.
We appreciate your suggestions and support. If you need further support or have more projects in the future, please get in touch.
Thanks again!
Best regards,
Atisha
Risposta di Dingmun
Dear Bill,
Thank you for leaving a review on Trustpilot. We're delighted to hear that you are pleased with our printing quality and service. Your feedback is greatly appreciated and helps us to continue improving.
If there's anything more we can do to earn that fifth star, please let us know. We're always here to assist you!
Best regards,
Atisha
Little slow on delivery
Little slow on delivery, otherwise satisfied even though I have not checked product yet
28 aprile 2024
Risposta di Dingmun
Dear Jim,
Thank you for your 5 star review on Trustpilot! We appreciate your feedback and are pleased to hear that you are satisfied with your purchase. We regret the slight delay in delivery and will strive to improve shipping times.
We hope you will be satisfied with the product once you have had a chance to test it. If you have any questions or need assistance, please contact us.
Best regards,
Atisha
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