Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 4 stelle su 5

Produits de qualité, réception rapide après la commande, les clients sont réceptifs, cela fonctionne bien. Mon bémol, je découvre qu'il faut payer pour l'interface de gestion, un abonnement mensuel... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Très facile à commander. Support email très réactif (en-dehors des heures de bureaux). Interface relativement simple. Il aurait été super qu'un technicien paramètre la chose à ma place ; je pense qu... Leggi di più

L'azienda ha risposto

Valutata 1 stelle su 5

Commande passée le 14/02, toujours rien reçu à ce jour. Indiqué en attente de réception du fournisseur chez Chronopost. Service client muet qui devait revenir vers moi pour plus d'infos. A fuir ! I... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

J’en suis tellement contente que j’en ai parlé sur mes réseaux, en 10jours j’avais déjà 2 nouveaux clients, j’ai fait une vidéo pour partager cette expérience avec eux … merci c’est top 👍🏽

L'azienda ha risposto

Dettagli dell'azienda

  1. Fornitore di attrezzature per negozi

Scritti dall'azienda

Vente d'équipements pour professionnels pour améliorer la visibilité en ligne


Informazioni di contatto

3,6

Nella media

TrustScore 3.5 su 5

84 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Ha risposto al 100% delle recensioni negative ricevute

Solitamente risponde entro 1 settimana

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Excellent !

5 marzo 2024
Non scritta su invito
Logo di Digifeel

Risposta di Digifeel

Merci beaucoup pour votre avis ! Nous sommes ravis d'apprendre que vous êtes satisfait de votre expérience. Votre soutien signifie beaucoup pour nous et nous motive à continuer à offrir des produits de qualité.

Si vous avez des questions ou des suggestions, n'hésitez pas à nous contacter. À bientôt !

Valutata 2 stelle su 5

J'ai acheté la plaque digifeel pour les…

J'ai acheté la plaque digifeel pour les avis google, elle fonctionne bien mais les avis ne sont pas comptabilisés par google bref vos avez des avis mais votre note ne monte pas : c'est l'arnaque ! Ils pourraient le spécifier car franchement c'est la note qui importe pas les avis !

17 aprile 2024
Non scritta su invito
Logo di Digifeel

Risposta di Digifeel

Bonjour Arielle,

Merci d’avoir pris le temps de partager votre expérience. Je suis ravi d'apprendre que la plaque Digifeel fonctionne bien, mais je comprends votre frustration concernant la comptabilisation des avis par Google. Sachez que cela n'a aucun lien avec la plaque et que toutes notations / avis s'ajoutant sur votre compte Google sont comptabilisés et que la plaque n'agit que comme un lien de redirection.

Votre avis est précieux, et je vous remercie de l’avoir partagé. Si vous avez d'autres questions ou souhaitez discuter de votre expérience, n'hésitez pas à nous contacter directement.

Valutata 1 stelle su 5

Pretty poor

Pretty poor
So far grabbed 2 reviews in a month

Phone camera options doesn’t work
Samsung phone completely don’t work
Customers who don’t have google accounts doesn’t work

Waste of energy

Money back has not been forth coming

16 aprile 2024
Non scritta su invito
Logo di Digifeel

Risposta di Digifeel

Thank you for taking the time to leave a review. I'm sorry to hear that you've experienced problems with our product, particularly regarding the difficulties of use for some customers. This does not meet our quality standards, and we really appreciate your feedback.

Regarding your refund request, I apologize for the delay and inconvenience this may have caused. I encourage you to contact us directly so that we can process your request quickly and provide you with satisfaction.

Your experience is important to us, and we want to make sure that you are taken care of. Thank you for your understanding and patience.

Valutata 1 stelle su 5

Poor printing quality on the cards

Poor printing quality on the cards. Blurry and not indicative of the price paid. The cutting of the acrylic is also not smooth and has dips on the upper left hand corner of all 5 plates. They also sent an older version of the plates than what is depicted on their website so basically it’s a bait and switch. When confronted about the quality and older product they sent updated replacements but even these lack the quality that is depicted on their website. It works and was easy to set up, just very poor quality.

Edited to add: the company tried to gaslight me on the quality by saying it was due to the protective film. After explaining that the item ordered was not what I received and the quality was not due to a film they said they didn’t understand and sent “updated” cards promising it would be better. The quality was still bad. The company pays $100 for reviews that they spam you emails about, but only pay for 5 star reviews. It’s not a great experience and it’s not a great product.

More to add: customer service is again gaslighting saying if their products had bad quality they would have quit. Avoid this company as they do anything and everything to avoid responsibility.

Trustpilot also removes reviews unless you sit there and repeatedly work with the company for 7+ months repeating yourself and getting no resolution. Keep that in mind when you’re seeing only 5 star reviews.

Additional: the company is now harassing me. For more information 7 months after my purchase and demanding photos (again because they apparently lost the first ones) of a product that was low quality, yet I’m expected to keep it for proof for 7+ months. Thanks trustpilot.

Even more: the company is basing their interactions on all the other customers they said didn’t remove the film instead of listening to what I’m saying about the fact that I did remove the film. This company does not treat their customers with respect, have any empathy, or even read what customers say. I will not be removing my review regardless of the harassment.

Last edit: contacting me 7 months later asking for the same information that was given already without resolution, then telling me I’m not removing film and everyone else also admitted to not removing the film and that was my issue versus actually READING that I said I’ve already removed the film and both the print quality and the cut quality are bad. The customer service is rude, doesn’t listen, and gives excuses instead of taking responsibility. AVOID!

4 marzo 2024
Non scritta su invito
Logo di Digifeel

Risposta di Digifeel

Thank you for taking the time to share your experience. I'm sorry to hear that the printing and cutting quality of your plates did not live up to your expectations. This is not the standard we aim for, and your feedback is essential for us to improve.

We do our best to ensure that our products correspond to what is presented on our site. I'm glad to hear that we were able to send you replacements, but I'm sorry to hear that they didn't meet your expectations either.

I'm sorry that contacting you to find a solution has been interpreted as harassment.

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