I have been using Digibit VPN for several years, with no real issues until recently. Started back end of last year with connection issues. Trying to get anywhere with the customer support team is a co... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
I think its clear that they have ceased operating; all servers are not reachable; there are no human responses to any service tickets; no messages across social media - they appear to have just gone... Leggi di più
Would have rated this 5 stars a couple of months ago but now, absolutely no chance. No servers will connect. Customer service absolutely zero. Just an automated response to tickets listing useless F... Leggi di più
Been with Digibit long time Can’t get on it at all Have sent ticket got standard response done all that Screen just says server down try another done that same respons Bet they still send bill an... Leggi di più
Dettagli dell'azienda
Informazioni fornite da varie fonti esterne
Browse anonymously with a hidden IP, and enable WIFI security with our VPN service. Enjoy unrestricted access to the internet. The most secure, anonymous VPN tunnel is here! Making sure no matter what your Watching / Streaming / Downloading or doing your data and info is safe and secure. Access Geo & ISP Blocked content without worry with DigibitVPN.
Informazioni di contatto
Non ha risposto alle recensioni negative ricevute
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
Worthwhile VPN provider and good support
Definitely worth a try
Couple of issues to begin with but it was my device at fault.All up and running great now on android and iOS devices, good to be able to pay monthly too.
Scammers,I cancelled my subscription…
Scammers,I cancelled my subscription yet still had payments taken,I've sent numerous messages and I've been promised a refund which was on the 2nd August 2021 but still haven't received.i would not recommend these useless mongs who keep people's money and offer a service that causes buffering 💩
How do you cancel this
Why won't they respond to issues I open…
Why won't they respond to issues I open up on their home page customer service section????
All i wanna do is change my password and they need send a reset email. What is wrong with them?????
Take paymens after cancellation
Cancelled service but they still continue to take subs, have had to block payment via PayPal, avoid at all cost.
Best VPN I have had.
Best VPN I have had.
Joined up a few years ago and have never had a issue.
Great speeds and work on all devices I have tried on.
Easy to set up and use.
Duplicated Accounts Issue...
I had an issue where my account had duplicated. Regardless of if it was my fault or theres the response I had was great. Resolved my issue with 30 minutes. Brilliant customer service.👍
Awesome VPN with an even better price
Awesome VPN with an even better price! The new IOS app is really simple, just as easy to navigate as the android app.
I have also installed the new windows beta and again it runs really similar to the android app which makes it really simple to use.
Rubbish I get constant buffering…
Rubbish I get constant buffering because it's cheap and overloaded. You get what you pay for which isn't much.
poor customer service
Been waiting a over 10 days for them to resolve an auto payment issue that occurred on my account that was closed. They were quick to respond and escalate the issue to billing but then I have had no reply since.
terrible
awful company, deceitful, untrustworthy, the vpn disconnects all the time and of course customer services never reply, worse than useless
Total rubbish go else where
Total rubbish go else where, they set up automated payments even if you cancel the service after first payment they will keep on charging you it’s been 2 months and I’ve still not had a refund off them, also they bounce you around chats worst service I’ve ever dealt with, Seriously Avoid!!!!!!!
Terrible to deal with
Terrible to deal with, refused to refund my money even though I cancelled the service immediately.
Opened several tickets and sent several emails, not resolved still!
I have been experiencing lots of…
I have been experiencing lots of troubles getting my device to connect to any of the servers. The support I received was excellent, from everybody at digibit. I’m the end the issue wasn’t even their fault.
Great price. Rubbish service
Unable to connect on one single occasion. Help tickets not addressing my issues accurately. Pity their customer service does not match their competitive price.
Rubbish.
Never worked for the purpose it was bought. Raised tickets just IGNORED. Be advised Avoid this product.
Horrific speeds
Horrific speeds . When I enquired about it , I got 4 lines of absoloute goobaldy gook from twitter support . It's cheap for a reason . *AVOID*
Shocking customer service
Shocking customer service, opened 4 tickets, all closed without help. Moved to expressvpn
Brilliant Customer Service
I left another VPN service and started with digibit. Their customer service is quick and efficient- which I was surprised at with the current situation with Covid19. I had an issue recently and it was resolved very quickly by Holly. I am very happy with the service and its also a very good rate at £2.50 a month.
I highly recommend this service and suggest it to all my friends interested in a VPN.
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.
Scopri di più sui diversi tipi di recensioni.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.








