Dig Recensioni 126

TrustScore 4.5 su 5

4,4

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Valutata 5 stelle su 5

Had an issue with a fault on the website. Emailed CS and immediately got a reply and the problem was solved Superb customer service and an excellent product range

L'azienda ha risposto

Valutata 5 stelle su 5

Adventure garden : plants for shade & sun. Easy communication..all queries answered quickly and helpful information given. Plants arrived well packaged & protected..the plant by numbers guide ma... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Wow! Too easy. Measure your bed, choose your planting type, enter the aspect. Done. Plants turn up in tip top condition - impressive packaging providing super protection despite the DPD guy somewhat m... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

The plants arrived beautifully packaged and are such healthy specimens. The planting plan really made the difference between just being plonked in a pot, to looking professionally arranged. I’m buying... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Vivaio e articoli per il giardino
  2. Servizio di consegna
  3. Consegna fiori
  4. Paesaggista
  5. Giardiniere paesaggista

Informazioni su Dig

Scritti dall'azienda

Dig makes gardening easier.

We help people create beautiful gardens, balconies and outdoor spaces without the confusion, guesswork or high cost that often comes with gardening. Dig is designed for people who like the idea of gardening but don’t have the time, knowledge or confidence to get it right on their own.

Our professionally designed Instant Flower Beds and plant collections are tailored to the size, style and conditions of your space. Simply choose a garden theme, enter your measurements, and we’ll deliver the right plants to your door, ready to plant. Each order includes clear, easy-to-follow planting guides so you know exactly what to do and when to do it.

For those looking for something more personalised, Dig also offers a Bespoke garden design service through Dig Studio. This can range from refreshing a single flower bed or balcony to full garden design and landscaping support.

We don’t believe successful gardens should require expert knowledge. Through Dig Club, we provide ongoing advice, seasonal tips and practical support to help your garden thrive long after planting.

Sustainability is central to what we do. We use peat-free compost and encourage biodiverse, pollinator-friendly planting that supports nature as well as people.

Dig. Beautiful gardens. Delivered.


Informazioni di contatto

4,4

Eccellente

TrustScore 4.5 su 5

126 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Ha risposto al 100% delle recensioni negative ricevute

Solitamente risponde entro 1 settimana

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Great Experience

Really great service from Henry who was prompt and personable when I had queries re the number of plants expected. A lovely selection of plants (we got the border selection that are child and pet friendly) that have all thrived since being planted. Really pleased we used Dig and certainly would recommend to others/use again.

10 luglio 2025
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Risposta di Dig

Thanks so much Lauren for the kind review and we're really pleased the plants are doing well!

Valutata 5 stelle su 5

Fabulous experience with Dig

Fabulous experience with Dig. The plants arrived beautifully packaged with full planting guide.
They were in great condition and from Day one have blossomed. I am thrilled with them.

10 luglio 2025
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Risposta di Dig

Thanks Linda for this lovely review - it means a lot

Valutata 3 stelle su 5

Mixed feelings.

Love the rose and two of the plants have flourished well. Three however died and 3 are looking very poor. This is partly to do with the planting positions suggested

Additionally the wait time between order and delivery was really really long.

10 luglio 2025
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Risposta di Dig

Thanks for the feedback Gavin. We always are happy to replace plants that have struggled and would have done this sooner if we had known, so feel free to get in touch with us and we'd be happy to send some replacements.

Valutata 2 stelle su 5

Disappointing

The 2 Erigeron plants were barely alive and very small. The geranium was tipped over and crushed to the side of the pot. All the plants looked tired and not at all what I was expecting. They are very ordinary, cheap plants to buy in a garden centre but grossly over-priced by DIG. Really disappointed.

1 maggio 2025
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Risposta di Dig

Sorry to hear this April - we would of course have replaced any plants that weren't doing well after the journey. Don't hesitate to get in touch if you would like us to organise this.

Valutata 5 stelle su 5

Great communication

Great communication, customer focused and don't forget the incredible plants and plans that Dig provide.

10 luglio 2025
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Risposta di Dig

Many thanks Robert for the kind words!

Valutata 5 stelle su 5

Excellent bespoke design

Having loved our instant bed from last year we commissioned Dig to do a total redesign of our garden. Jenny was absolutely spectacular - immaculate taste, worked to our aesthetic and suggested details we wouldn’t have thought of, and incorporated our existing plants and garden features beautifully. She was also mindful of our budget and thought of ways to bring down the planting cost when our landscaping costs overran. A few weeks on the garden looks amazing - would definitely recommend both the instant bed and the bespoke service!

2 luglio 2025
Non scritta su invito
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Risposta di Dig

We're so pleased that you have had a great experience with both our Instant products and now with Jenny and the Dig Studio team - thank you for this review.

Valutata 5 stelle su 5

So easy!

Wow! Too easy. Measure your bed, choose your planting type, enter the aspect. Done. Plants turn up in tip top condition - impressive packaging providing super protection despite the DPD guy somewhat man handling the boxes. Plants looked great from the off and 2 months down the line and all are thriving.

7 luglio 2025
Non scritta su invito
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Risposta di Dig

Really pleased to hear the plants are doing well - thank you

Valutata 2 stelle su 5

Really wanted to love this service as…

Really wanted to love this service as the concept is wonderful. I ordered and planted last year in March 2024 and enjoyed the garden all summer. Had some issues with certain plans dying which were replaced. Others grew quite tall and out so had to prune early.

Now for second summer I’ve just had to basically remove all of it sadly. The plants just weren’t the correct type for my sized bed. The Clematis both died and just wouldn’t flourish at all. The geraniums turned into a massive weed that overtook the entire bed and had to be ripped out. The verbena grew so unruly and tall that I had to cut them all back. The Daphne and saliva never bloomed.

The design concept was cute last year but this year it’s a complete mess! Will have to redo the whole thing. I wish future state of how large these plants grow was taken into consideration during planning so it could be enjoyed for many years.

28 giugno 2025
Non scritta su invito
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Risposta di Dig

Thanks for the feedback Natalie and we're sorry it hasn't worked as well this year having enjoyed it so much last year. The plants do grow in size year on year, but can often be controlled, especially for plants like Geraniums which can kept under control with pruning. The verbena supplied were the dwarf variety but so still get quite tall. It was odd to hear about the Salvia and Daphne struggling having seen photos from last year.

But again, apologies it hasn't worked out as well this year and do reach out directly if we can advise further.

Valutata 3 stelle su 5

The DIG effect......

The order was delayed quite considerably and I had to chase as I was not kept updated. I spent over £1,000 expecting a WOW! I planted everything as detailed in the diagrams but the colour palate is very bland just lots of green with splashes of purple which is quite disappointing as I expected more but I am not wowed for the money I have spent.

6 giugno 2025
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Risposta di Dig

Hi Emma, thanks for the feedback and do get in touch directly if you'd like us to send out some plants with more colour for you. I would hope that the pink Gaura will be flowering soon, as will the orange Kniphofia, alongside the purples from the lavender and nepeta.

Valutata 5 stelle su 5

Beautiful Flowerbed

For a novice gardener 'Dig' is a fantastic company! I ordered an instant bed for a raised flower bed and it came with very simple instructions. I now have a beautiful flower bed which I absolutely love!! It was worth the money I spent.

6 giugno 2025
Valutata 5 stelle su 5

Brilliant concept - amazing results

Such a fantastic company - from concept to the advice to the delivered product we have loved working with Dig to transform a section of our garden. The team are so friendly and knowledgeable - no question is too silly! We feel like accomplished gardeners thanks to Dig and look forward to transforming another part of our garden with them soon. Thank you all so much.

14 aprile 2025
Non scritta su invito
Valutata 5 stelle su 5

Beautiful healthy plants

My experience with Dig was great. From the initial order right through to delivery the customer service was efficient and helpful. My plants arrived well established and healthy and the instructions for planting them were superb. I didn’t expect such a beautiful instant impact and I am delighted with my Dig bed and plan to order another one in the autumn.

16 maggio 2025
Non scritta su invito
Valutata 2 stelle su 5

Let down by poor plant quality, questionable design

Website and upfront service was really good, especially as we knew nothing about plant selection, and layout design. Sadly downhill after that.
Many plants were very small and some died - replacements had to be sent twice.
Now plants have got going the planting plan is unbalanced with vigorous plants dominating over smaller varieties (in cottage garden). Will need to do some of our own adjustments next year to improve.
None of this like Dragons Den or the website.

6 giugno 2025
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Risposta di Dig

Thanks for the honest feedback David. As you know, I was always keen to react to your points and questions, and indeed send out fresh plants when you requested. The imbalance is a shame, but the plants will balance out better over time I am sure. Thanks again and feel free to email me with more points as before. Henry

Valutata 5 stelle su 5

Good communication throughout

Good communication throughout so we knew when to expect delivery / prepare the soil and all the plants ordered ( 24 cottage garden plants ) have taken very well. The suggested planting layout guide and suggested plants was extremely helpful- made the whole process so easy . Very happy.

6 giugno 2025
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Risposta di Dig

Thanks for the kind words Sarah and we're very glad the plants have settled in well.

Valutata 5 stelle su 5

Well packaged, well-planned and blooming beautifully

Really impressed with my Dig Club order. The plants arrived beautifully packaged and in excellent condition. The planting instructions were clear and easy to follow, and I especially appreciated the included design/layout – it made arranging everything so much easier. All the plants are thriving and look fantastic in my garden. Highly recommend

6 giugno 2025
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Risposta di Dig

Many thanks Sonia for the positive review and we are delighted the plants are doing well.

Valutata 5 stelle su 5

Fantastic. Oder you will not be disappointed.

Fantastic service, beautiful healthy plants. Such clear & helpful instructions re planting out, a description of each plant sent. Cannot fault any aspect from beginning to end. I had a few queries sent by email & all answered fully & with a speedy response. This service and the choices given made re-planting ny garden an absolute joy especially for a novice like me. But also if you are time limited to browse & browse again at garden centres even the more experienced gardener would find DIG the perfect solution.
Plants all arrived superbly packaged, excellent sized healthy plants.
If thinking of ordering do not hesitate & go for it. 7 weeks on, my rsised bed is looking beautiful & plants in the garden borders are fantastic too!

26 aprile 2025
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Risposta di Dig

Such a lovely review - thanks so much for sharing!

Valutata 5 stelle su 5

Great customer service

Great customer service. Plants came well packaged with environmentally friendly materials.

6 giugno 2025
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Risposta di Dig

Thanks for the positive review!

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