Very poor delivery. It took them 3 (!) days to dispatch a car. WHY? Ordered on Sunday. They only shipped on Wednesday, while initial email said delivery on Thursday. Now it looks like Friday or Saturd... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Scopri cosa dicono le persone
I needed a Land Rover Defender as a topper for my husband’s birthday cake . ( It was important that it was a perfect replica in every detail) Diecast Model Centre had several to chose from ! I was de... Leggi di più
Seeing all those 5* reviews doesn't surprise me one bit! Not only are the models great, with such an interesting range available, what really marks Oxford out is the quality of their customer service.... Leggi di più
Just used Diecast Model Centre for the first time and very impressed. Ordered a competitively priced Spark 1/43 Lotus F1 Car, which arrived quickly and well packed for safe delivery. Throughout and po... Leggi di più
Dettagli dell'azienda
Informazioni su Diecast Model Centre
Scritti dall'azienda
Diecast Model Centre is a family owned and operated online model shop based in Somerset (UK) that was established in 2005.
At Diecast Model Centre, we believe that collecting models or giving them as gifts doesn't have to be expensive and in line that our core values are to offer our customers models of exceptional value and to provide a first-class shopping experience.
On our website you'll find all kinds of models not sold by many other retailers; models from brands you may have heard of such as Bburago, Maisto, Oxford Diecast and Solido, and from brands you may not have heard of such as Cararama, Model Car Group, Motormax and Welly.
We aim to make buying from us easy and enjoyable. Our online store is designed to be customer friendly, but should you have any queries either before, during or after making your purchase, we're here to help, either by email, phone or if you prefer, self-help with our comprehensive FAQ's.
Behind the scenes, we'll work tirelessly to get your order out on time with all in-stock items despatched within one working day. And, we won't skimp on the packaging either, using quality materials - mostly recycled or recyclable - so that your model has the best chance of reaching you in the same perfect condition as it leaves us.
Finally - we hope it doesn't happen - but, if for any reason you are not 100% satisfied with your purchase from Diecast Model Centre, please do let us know and we'll do everything we can to put right any wrongs - and, that's a promise!
Informazioni di contatto
Peckett Plaza, Caldicott Drive, Heapham Road Industrial Estate, DN21 3PH, Gainsborough, Regno Unito
- 0333 344 9824
- hello@diecastmodelcentre.co.uk
- diecastmodelcentre.co.uk
4,3
Eccellente
398 recensioni
Nessuna traccia di inviti alla recensione precedenti
Questa azienda non ha mandato inviti ai suoi clienti, quindi le recensioni potrebbero non essere rappresentative
Ha risposto al 100% delle recensioni negative ricevute
Solitamente risponde entro 24 ore
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Great communication.
Great communication.
Arrived on time.
Great product at a amazing price.
29 maggio 2023
Risposta di Diecast Model Centre
Thank you for an excellent review, we're delighted to hear that you are happy with our service.
Kind regards,
Ian
Risposta di Diecast Model Centre
Thank you, Janette. I really appreciate you taking the time to leave us an excellent review.
Kind regards,
Ian
Risposta di Diecast Model Centre
We're pleased that you are happy with your shopping experience with us, Jo, and thank you for taking the time to leave us a review.
Kind regards,
Ian
Risposta di Diecast Model Centre
Thank you, Tony. I really appreciate you taking the time to leave us and recommending us.
Kind regards,
Ian
The items supplied are excellent value
The items supplied are excellent value, and of very satisfactory quality. Delivery was sooner than I expected.
10 maggio 2023
Risposta di Diecast Model Centre
Thank you, Peter. I really appreciate you taking the time to leave us an excellent review.
Kind regards,
Ian
Would highly recommend this model shop
Would highly recommend this model shop. My purchase was delivered quickly, and it was packaged extremely well. I look forward to purchasing more diecast models from them.
10 maggio 2023
Risposta di Diecast Model Centre
Thank you for such a fantastic review, John; we're pleased to hear that you are happy with your purchase and look forward to being of service again in the future.
Kind regards,
Ian
Very happy so far
18 maggio 2023
Non scritta su invito
Brilliant Service
From start to finish, excellent service, regular updates on progress of order, parcel arrived well packaged and I was delighted with my purchase, exact replica of my bike,
9 maggio 2023
Great to deal with bought a few models…
Great to deal with bought a few models had no problems will definitely buy from again
9 maggio 2023
Non scritta su invito
Risposta di Diecast Model Centre
That's really good to hear David, We're pleased that you are happy with your shopping experience with us and are delighted to have you as a repeat customer. Thank you.
Kind regards,
Ian
Quick service and delivery
Quick service and delivery, competitive prices.
5 maggio 2023
Non scritta su invito
Risposta di Diecast Model Centre
Thank you so much for taking the time to leave us an excellent review, Simon, and we're so pleased to hear that you are happy with our service.
Kind regards,
Ian
Risposta di Diecast Model Centre
Thanks for leaving us an excellent review. Great to hear that the gift was well received.
Kind regards,
Ian
Efficient and good value.
27 aprile 2023
Risposta di Diecast Model Centre
I'm pleased to hear that you are happy with your purchase, Mike, and appreciate you taking the time to leave us an excellent review.
Kind regards,
Ian
Risposta di Diecast Model Centre
Thank you for leaving ua an excellent review, Jason, it is very much appreciated; as is your valued custom and we look forward to welcoming you back to our store.
Kind regards,
Ian
Great model and service as usual all…
Great model and service as usual all delivered on time
26 aprile 2023
Risposta di Diecast Model Centre
Thank you, Ian. I'm delighted that your experience with us was a good one. Thank you for the excellent review, and we hope to see you back at our store soon.
Kind regards,
Ian
Very satisfied customer
Prompt answer to query, great choice and speedy dispatch.
24 aprile 2023
Non scritta su invito
Risposta di Diecast Model Centre
I'm pleased to hear that you are happy with your purchase, Simon, and appreciate you taking the time to leave us an excellent review.
Kind regards,
Ian
Excellent value and a great choice
Excellent value and a great choice. Ordered several models from this company, all arrived promptly, well packed and exactly as described. Will definitely use again.
20 aprile 2023
Non scritta su invito
Risposta di Diecast Model Centre
Thank you, Andrew. It's great to hear that you are happy with your order, and we look forward to being able to repeat this for you in the future.
Kind regards,
Ian
Very easy to deal with
Very easy to deal with. Prompt delivery. Very satisfied.
Will buy again.
15 aprile 2023
Non scritta su invito
Risposta di Diecast Model Centre
That's great to hear, James. We appreciate you taking the time to leave us an excellent rated review.
Kind regards,
Ian
Reliable and fast service every time.
12 aprile 2023
Non scritta su invito
Risposta di Diecast Model Centre
Thank you for sparing the time to leave us an excellent review, Dee.
Kind regards,
Ian
Fantastic service
Fantastic service, quick delivery, really love the detail and effort put into the car, My ORDER NO. Was 10209
20 aprile 2023
Non scritta su invito
Risposta di Diecast Model Centre
Thank you for leaving us an excellent review, Gerry. Great to hear that you are pleased with your model.
Kind regards,
Ian
Excellent quality, outstanding customer support.
I am just so happy with my purchase. The delivery was so quick and the quality is excellent. The people that work there are so friendly and respectful. I will absolutely be returning for some more great models. Thank you all.
5 aprile 2023
Non scritta su invito
Risposta di Diecast Model Centre
Thank you for leaving such a lovely review, Martin, it is very much appreciated; as is your valued custom and we look forward to welcoming you back to our store.
Kind regards,
Ian
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