Diamonds Factory Ireland Recensioni 

768
TrustScore 4.5 su 5

4,7

Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 5 stelle su 5

The help of the staff and how quick the ring was to be made and processed was fantastic. The amount of options within budjet (without judgement). There is nothing worse than mentioning a budget and... Leggi di più

Valutata 5 stelle su 5

We had a great experience choosing our wedding bands at Diamonds Factory at the Powerscourt Shopping Centre in Dublin. Ewa our sales consultant was amazing very patient and helped us to choose the bes... Leggi di più

Valutata 5 stelle su 5

We went into the Diamonds Factory for a custom design that would perfectly stack on top of my engagement and wedding rings. Leah made the process very easy and enjoyable. The final product is also ev... Leggi di più

Valutata 5 stelle su 5

We got a warm welcome from Lucie, who from her guidance and knowledge is very experienced and has a genuine love of Diamonds and jewellery. She also has a great sence of humour and intuitition. With... Leggi di più

Dettagli dell'azienda

  1. Gioielleria
  2. Designer di gioielli
  3. Artigiano di gioielli

Informazioni su Diamonds Factory Ireland

Scritti dall'azienda


Shop Engagement Rings

Shop Wedding Rings

Shop Diamond Earrings

Shop Gemstones

Our Story

Contact Us


Here at Diamonds Factory, our core goal and mission is all about making those all important milestones matter with luxury, affordable jewellery pieces. With over 15 years experience in the industry, Diamonds Factory was created from the simple idea that luxury products shouldn’t cost the earth - and that mission still stands firm now.

From the highest quality diamonds to unique gemstones and beyond, we offer an extensive range of incredible luxury jewellery pieces, specialising in engagement rings that make that ‘I Do’ moment one they’ll never forget.

Happy customers are at the heart of everything we do, which is why we offer around the clock real-human customer care. We’re always on hand to answer any queries or questions to make sure our customer satisfaction stays at an exceptional level, which can be seen clearly in our high calibre of outstanding reviews.

Scritti dall'azienda


Informazioni di contatto

4,7

Eccellente

TrustScore 4.5 su 5

768 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Chiedi ai clienti di scrivere una recensione

Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative

Ha risposto al 78% delle recensioni negative ricevute

Solitamente risponde entro 1 settimana

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,7

Tutte le recensioni

(768)

286 recensioni negli ultimi 12 mesi

Scrivi una recensione
Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

An exceptional Experience with Diamonds Factory, I have no words to express how amazing it was

My experience with Diamonds Factory was extremely positive. From the very first contact, I was treated with great care, professionalism, and respect, which made all the difference during such a special moment in my life.

The quality of the product is impeccable. Every detail reflects care, excellence, and a very high standard of craftsmanship, clearly demonstrating Diamonds Factory’s commitment to perfection and customer satisfaction.

I would especially like to highlight the helpfulness and dedication of the staff. They were patient, attentive, and thoughtful, answering all my questions and providing clear and honest guidance throughout the entire process.

They also found solutions to ensure I could receive the ring in another city; everything was handled with great organisation, care, and a truly warm and human approach.

In particular, I would like to thank Gustavo. Thank you very much; you were incredible in every way. Your kindness, empathy, and attention made all the difference. I have no words to express my gratitude for the professionalism and care you showed me.

It was an experience that brought confidence, peace of mind, and joy, reinforcing the certainty that I made the right choice; this is not just a piece of jewellery, but an experience that remains marked in our lives forever.

I write this with great joy and affection, and I look forward with excitement to the next pieces of jewellery.

5 dicembre 2025
Non scritta su invito
Valutata 5 stelle su 5

Janaina was just amazing

Janaina was just amazing! She really helped us to pick out her our rings and took her time to go through all of the options available. She has so much knowledge on the pieces and gauging the styles her customers would like. We are so happy with our rings and can’t thank her enough for her help

19 dicembre 2025
Non scritta su invito
Valutata 5 stelle su 5

I recently bought an engagement ring…

I recently bought an engagement ring from Diamonds Factory Cork and the service was absolutely amazing from start to finish! Picking out my new ring felt so special and personal. You really can take your time to design what you would like and there was no pressure. The quality of the ring is AMAZING and the price was extremely reasonable. For anyone getting engaged I will 100% be recommending Diamonds Factory going forward! X

17 dicembre 2025
Non scritta su invito
Valutata 2 stelle su 5

After my review i got a call from a very nice guy at diamond factory. Sorry i didn’t catch his name. Anyway the matter was resolved very quickly. Thanks so much …

Purchased a ring on the 7 th December it said guaranteed for Christmas. I received an email on the 11 of December confirming my order and saying it takes between 2and 4 working weeks for delivery. I rang them Sunday 14 th of December. I was told it was due for delivery Christmas eve and that they would let me know. Haven’t heard from them since 😡

7 dicembre 2025
Non scritta su invito
Logo di Diamonds Factory Ireland

Risposta di Diamonds Factory Ireland

Dear Caroline,

Thank you for taking the time to review your experience with us up to now, we're sorry to hear of the stresses you're facing currently.

We understand that, especially at this time of year, just how important it is to have peace of mind for orders that are still on the way. As such, we would like to take some of that pressure away for you.

In order for us to do this, we have sent you a direct request to provide some details which will help us find your order on our systems. Please could you provide those as soon as you can, we will then be in direct contact with you.

Kindest regards,

Diamonds Factory Customer Services

Valutata 5 stelle su 5

Brilliant service

Brilliant service, very happy with how the process went from start to finish.

Would really recommend visiting. We worked with Lucie and she was excellent. Ordered a bespoke ring and it arrived in 4 weeks

17 dicembre 2025
Non scritta su invito
Valutata 5 stelle su 5

Highly recommended- Specialist and Quality

Incredible selection and highly knowledgeable sales team. I visited Diamonds Factory in their sophisticated and private office. Janina has exceptional knowledge and care in the type of engagement ring we were looking for and exceeded all our expectations! She was very patient and listened carefully to exactly what we were looking for, and that was in our budget. trying on rings to actually see what It would look like was a special kind of attention to detail we enjoyed. It didn't take too long for us to collect our custom ring, and it was perfect! Thank you so much
Janaina you were such a joy to meet and make our special day even more special.

25 novembre 2025
Non scritta su invito
Valutata 5 stelle su 5

Spent time looking for a diamond heart…

Spent time looking for a diamond heart pendant and just about gave up until I googled the Diamond Factory in Cork. Jana made everything so easy from the first appointment through to the collection of my pendant. Will definitely go back excellent service

15 dicembre 2025
Non scritta su invito
Valutata 5 stelle su 5

Diamond factory was a great choice for…

Diamond factory was a great choice for us as Lucy and brianna were so helpful and easy going when trying to pick out a ring , we had dealings with both as we had to get a resize , great people and a great service , couldn't have been happier with the ring , it was absolutely stunning,

8 novembre 2025
Non scritta su invito
Valutata 5 stelle su 5

Bespoke Ring with Jana 10/10

I had the honor of working with Jana on a bespoke engagement ring for my fiancée. Jana was exceptionally very patient, gives exceptional advices from details of the ring, structural integrity and any possible faults that may arise when it comes to a bespoke ring for your partner.
Jana was very professional throughout the process and bears strong integrity with her clients and the manufacturing team, if anything does go wrong during the process, Jana will be quick to respond and holds strong reputation that a solution can be addressed immediately. For example during the final approved CAD design for my bespoke engagement ring for my fiancée, the production team accidentally manufactured the previous CAD design (which was beautiful in every possible way, except it was missing a small detail of an extra small diamond on the shank, never the less it was absolutely the dreams of all dreams of a bespoke ring for my fiancée). I did bring this up with Jana and she was able to compensate for the incorrect CAD design manufactured by the production team. Honestly the ring is still one of a kind and my fiancée and I cannot be more happy with the ring and with Jana and Diamond Factory’s work.
Also to mention Jana and Diamond Factory delivered the ring on time as well before my proposal to my partner, super happy with that as well!
Hiccups at times do occur but rest assured, Jana is a very well respected and honourable person to deal with bespoke engagement rings.

24 novembre 2025
Non scritta su invito
Valutata 5 stelle su 5

Impressive experience

After looking at many jewelry stores, we chose the Diamonds Factory because of the impressive quality of their pieces and the service provided by the consultant Jana. She is a true expert who basically gave us a masterclass on jewelry!

6 dicembre 2025
Non scritta su invito
Valutata 5 stelle su 5

Great experience purchasing my ring in…

Great experience purchasing my ring in the Diamonds Factory. Agnieszka was very knowledgeable and patient when helping me with my selection. I absolutely love my new ring! I would recommend the Diamonds Factory for their expertise and variety of choice.

26 novembre 2025
Non scritta su invito
Valutata 5 stelle su 5

Lucie was an absolute pleasure to deal…

Lucie was an absolute pleasure to deal with. We went to her absolutely clueless about the entire process but she was extremely patient and helpful. Although there was a small bit of a wait actually get our hands on the ring, Lucie kept us informed and up to date every step of the way. We will definitely be going back to her when the time to get our wedding bands come!

27 ottobre 2025
Non scritta su invito
Valutata 5 stelle su 5

Excellent experience and brilliant customer service

We had an excellent experience purchasing an engagement ring at the diamond factory Galway.
We dealt with Brianna, who was brilliant. She was extremely friendly, helpful and knowledgeable. Brianna was also very welcoming and took her time with us which made us feel relaxed at the appointment.
I loved that we didn’t feel pressured into making any particular purchases.
I would definitely recommend the diamond factory Galway to anyone looking for an engagement ring.

22 novembre 2025
Non scritta su invito
Valutata 5 stelle su 5

I had an amazing experience with Diamond Factory Galway

I had an amazing experience with Diamond Factory Galway, thanks to Briana. From start to finish, she guided me through the process. I was completely clueless at first about choosing an engagement ring, but Briana helped me find the perfect ring that matched all my requirements. The ring was delivered within just two weeks as well. Diamond Factory Galway offers the best designs, top-notch quality, and great prices. Highly recommended

7 novembre 2025
Non scritta su invito
Valutata 5 stelle su 5

Great Staff and Great Ring

Gustavo was great. Very accommodating and helpful. Just so easy to deal with. He rushed through an order for me and it arrived well ahead of time. The ring was stunning too!

26 ottobre 2025
Logo di Diamonds Factory Ireland

Risposta di Diamonds Factory Ireland

Dear Robert & Barbara,

Thank you for taking the time to review your experience with us, we appreciate your kind words.

We are also really pleased to hear you are satisfied with both your order and the service from our Dublin team, especially Gustavo!

Please don’t hesitate to get in contact with us if there is anything else we can help you with regarding your previous order or, of course, if you have any other questions or queries for us; we value our returning customers and remain at your disposal.

Kindest regards,
Diamonds Factory Customer Service

Come funziona Trustpilot

Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.

Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.

Scopri di più su come vengono gestite le recensioni su Trustpilot.

Ecco qui 8 consigli per scrivere delle ottime recensioni.

La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.

Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.

Scopri di più