DFH Financial Solutions  Recensioni 

273
•
TrustScore 4.5 su 5

4,3

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Scopri cosa dicono le persone

Valutata 1 stelle su 5

I was on debt management plan with DFH back in 2023. I was paying the monthly payments each month thinking all of my debts were being paid off. After a couple of months I looked at the breakdown of wh... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Spoke with Jakob Lauritzen, absolutely amazing service from start to finish. Explained everything thoroughly, was honest with advice and I really appreciated his human approach. This man deser... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

The team have made me feel so well looked after in the year I have been with them. Special shout out to Sharelle, she made me feel super at ease during my annual review. Not only did she give me the r... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Wow these people are awesome I talked to a top guy called Ryan Stanley and he led me through all the pros and cons of my debt management plan.This guy is a marvel he managed to get my debts sorted to... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Servizio di sgravio del debito
  2. anche in
  3. Consulente finanziario
  4. Servizi finanziari non bancari

Scritti dall'azienda

DFH Financial Solutions is a financial services firm based in Manchester, UK.


Informazioni di contatto

4,3

Eccellente

TrustScore 4.5 su 5

273 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 100% delle recensioni negative ricevute

Solitamente risponde entro 1 settimana

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,3

Tutte le recensioni

(273)

5 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Coffee ✅. Review ✅. Thanks guys

Completed a review today - was a pleasure to be honest - was speaking to Shan I think her name was - so so helpful and made the call and whole experience a pleasure for me - no stress and even had a laugh (although that will be the coffee addiction she has im sure 😂)

In all serious tho everything was explained so thoroughly and managed to get everything sorted and a perfect plan back in place - customer service is second to none and staff are extremely friendly and make you feel extremely comfortable and at ease throughout

Thanks guys and especially Shan

20 febbraio 2025
Non scritta su invito
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Risposta di DFH Financial Solutions

Thank you so much for your feedback, Mason! We are glad you have had such a positive experience with us.

Valutata 5 stelle su 5

So lovely and nice to talk to Trinalda

So lovely and nice to talk to Trinalda, she was do fun to talk to aswell. She was professional and friendly!

19 febbraio 2025
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Risposta di DFH Financial Solutions

Thank you for your feedback! We will be sure to pass your kind words on to Trinalda.

Valutata 5 stelle su 5

The lady on the phone and her…

The lady on the phone and her professionalism... making sure that I understood and giving me the best advice. Didn't rush through anything with me.

17 febbraio 2025
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Risposta di DFH Financial Solutions

Thank you so much for your feedback!

Valutata 5 stelle su 5

Honestly

Honestly, I don’t know what I’d do without Dfh they are amazing and their customer service is great they always there to help and answer any inquiries with no hesitation. Definitely recommended if you are in debt

14 febbraio 2025
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Risposta di DFH Financial Solutions

We are glad you had such a positive experience. Thank you for your feedback!

Valutata 1 stelle su 5

It's a shame you can't give a zero…

It's a shame you can't give a zero star,
They are not really out to help you, but to line their own pockets, and will take most of the money for themselves.
They will send you round and round in circles with different agents. Contacting you with different information will not acknowledge your emails correctly and when you do complain, except the complaint is their fault, but take no action to fix it..

17 febbraio 2025
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Risposta di DFH Financial Solutions

We’re sorry to hear that you’ve had a frustrating experience, and we appreciate you taking the time to share your feedback. Providing a clear, supportive, and effective service to our customers is our priority, so it’s disappointing to learn that you feel we haven’t met your expectations on this occasion. We have taken your comments on board and will provide feedback to the relevant department.

If you would like to discuss your concerns further, please contact us and we’d be happy to assist you.

Valutata 5 stelle su 5

Great Communication and information

The communication and information in the annual review was great. Did not feel like I misunderstood anything that was said. Was gave multiple options and each option was explained with great detail.

15 febbraio 2025
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Risposta di DFH Financial Solutions

Thank you so much for your feedback, Stuart! We are glad you have had such a positive experience with us.

Valutata 5 stelle su 5

The young lady I was speaking to seemed…

The young lady I was speaking to seemed very knowledgable about her job and my needs so thank you to all u guys at DFH

From Colin J

13 febbraio 2025
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Risposta di DFH Financial Solutions

Thank you so much for your feedback, Colin! We are glad you have had such a positive experience with us.

Valutata 5 stelle su 5

My DFH experience

Great service, friendly understanding staff that help you as much as they can and try and sort your problems out, highly recommended

12 febbraio 2025
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Risposta di DFH Financial Solutions

We are glad you had such a positive experience. Thank you for your feedback!

Valutata 5 stelle su 5

Very polite understanding gent

Very polite understanding gent
Wonderful support,
Would recommend to any one
Janet p

12 febbraio 2025
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Risposta di DFH Financial Solutions

Thank you so much for your feedback, Janet! We are glad you have had such a positive experience with us.

Valutata 5 stelle su 5

DFH is a great company who have helped…

DFH is a great company who have helped relief my stresses.
One Employee ( Sharelle M ) is a wonderful down to earth genuine person, and never leaves me worried once the phone call has ended.

12 febbraio 2025
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Risposta di DFH Financial Solutions

Thank you for your feedback! We will be sure to pass your kind words on to Sharelle.

Valutata 5 stelle su 5

Representatives were extremely…

Representatives were extremely knowledgeable and helpful and gave me the information required to allow me to make a formal decision.

12 febbraio 2025
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Risposta di DFH Financial Solutions

Thank you so much for your feedback!

Valutata 5 stelle su 5

Outstanding service

I have been with DFH now for a year and I cannot recommend them highly enough. They have put a plan together for me that has taken away a lot of stress and helped me get my finances back in order. People find themselves in financial difficulties for many reasons and, at times, can feel a little stigmatized. DFH's non judgmental and friendly approach really does make a difference and I have found that the team is always available and willing to help in any way they can. The likes of Natasha, Velaphi, Bongeka, Jenna, Lerzel, and more recently, Thembeka have been amazing with their help over the last year and I look forward to a brighter future, with DFH's help, going forward. Thank you. Simon M

12 febbraio 2025
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Risposta di DFH Financial Solutions

We are glad you had such a positive experience, Simon! Thank you for your feedback!

Valutata 5 stelle su 5

Thanks Sharelle!

The team have made me feel so well looked after in the year I have been with them. Special shout out to Sharelle, she made me feel super at ease during my annual review. Not only did she give me the reassurance I didn’t know I needed, she also took her time to meticulously go through all my options, to make sure we had organised the perfect plan for me.

11 febbraio 2025
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Risposta di DFH Financial Solutions

Thank you for your feedback! We will be sure to pass your kind words on to Sharelle.

Valutata 5 stelle su 5

Responsive and polite.

The company responded well, and always courteously, when i was sorting out my daughter's financial affairs. It took six months, but we got there in the end - and appreciate the help given, as it wasn't straightforward.

6 febbraio 2025
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Risposta di DFH Financial Solutions

We are glad you had such a positive experience. Thank you for your feedback!

Valutata 5 stelle su 5

Nothing bad to say had explained about…

Nothing bad to say had explained about my mental health she took the time to explain everything and waited while I found information she needed she was patient polite and made me feel better about the situation

11 febbraio 2025
Non scritta su invito
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Risposta di DFH Financial Solutions

Thank you so much for your feedback, Emma! We are glad you have had such a positive experience with us.

Valutata 5 stelle su 5

Fabulous

The service was fabulous

6 febbraio 2025
Non scritta su invito
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Risposta di DFH Financial Solutions

Thank you so much for your feedback!

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