Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 5 stelle su 5

I ordered an afternoon tea hamper to send to a friend in Yorkshire. On receipt of order confirmation I realised I had made a mistake on the address for delivery. This was Saturday so had to wait unt... Leggi di più

L'azienda ha risposto

Valutata 1 stelle su 5

Hamper ordered weeks before Mother’s Day, acknowledgement received but product was never delivered. No response to any follow-up emails or calls. Have had to report as fraudulent transaction and recla... Leggi di più

Valutata 5 stelle su 5

This is the second time I have used Devon Hampers and they did not disappoint. Hamper was gorgeous, full of local delights and I was able to add a few other bits which were very much appreciated. Bein... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

After two delayed deliveries (no fault of Devon Hampers), the parcel arrived as a birthday gift for our diabetic friend. We'd ordered the reduced sugar hamper and it was delicious, so our friends said... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Negozio di cesti regalo
  2. Panetteria
  3. Negozio di formaggi
  4. Latteria
  5. Negozio di articoli da regalo
  6. Servizio di ordini alimentari online

Scritti dall'azienda

Devon Hampers - Lovely Westcountry Treats Delivered to Your Door. We've been doing what we love since 2014 - putting together beautiful hampers packed with proper local goodies from small producers across Devon, Cornwall and Somerset. From our famous Devon cream teas (cream first, obviously!) to gorgeous artisan cheeses, homemade chutneys, local tipples and loads more. We work directly with the brilliant people who make all these lovely things, and we make sure everything is taste tested before it makes it into our hampers. Pick one of our ready-made hampers or build your own - whatever takes your fancy. We've been lucky enough to win a few awards along the way (Gold at Taste of the West for three years running, and Platinum at the Food Drink Devon awards for best online retailer - twice!). We deliver across mainland UK, and our hampers are perfect for birthdays, thank yous, thinking of you moments, or just because you deserve something nice. Our Awards: Food Drink Devon: Best Online Retailer 2025/26 Taste of the West: Gold Best Online Retailer 2024/25 Whether you fancy a Devon cream tea, a selection of Westcountry cheeses, or a proper foodie hamper, everything comes from producers who genuinely care about what they make. No fuss, just delicious food sent straight to your door.


Informazioni di contatto

4,0

Molto buono

TrustScore 4 su 5

606 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Ha risposto al 41% delle recensioni negative ricevute

Solitamente risponde entro 48 ore

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 3 stelle su 5

I ordered the cream tea for 4 people…

I ordered the cream tea for 4 people for my dad’s birthday. It was nice but I don’t think the quality and quantity of the products reflects the expensive price point. The clotted cream was completely runny when it arrived too which was disappointing.

18 dicembre 2024
Non scritta su invito
Logo di Devon Hampers

Risposta di Devon Hampers

I am sorry that your cream tea was not perfect on arrival. This is very rare and so please contact us directly and we will send a replacement.
Adam

Valutata 5 stelle su 5

Lovely gift

Easy to order, delivered on time and recipient loved it.

28 dicembre 2024
Non scritta su invito
Logo di Devon Hampers

Risposta di Devon Hampers

Thank you Lisa

Adam

Valutata 5 stelle su 5

Great gift

This was bought as a Christmas gift and the recipients were extremely happy. They particularly loved the pasties!

21 dicembre 2024
Non scritta su invito
Logo di Devon Hampers

Risposta di Devon Hampers

Thank you Zoe,
Adam

Valutata 5 stelle su 5

Good communication

Good communication from ordering to when delivery is on the way and when it has been delivered. I was reliably informed by the recipients that the contents were really yummy!

20 dicembre 2024
Non scritta su invito
Logo di Devon Hampers

Risposta di Devon Hampers

Yummy contents are what we are after!

Adam

Valutata 4 stelle su 5

Xmas treat 🤔

Bought as part of Xmas present for my mum it arrived a day late when I asked her how they were she said the scones were a bit dry but the jam & cream helped to soften them. So I'm a little disappointed 😔

21 dicembre 2024
Non scritta su invito
Logo di Devon Hampers

Risposta di Devon Hampers

Clare,
We want everyone to be delighted with our products and service. I am sorry that the delivery was delayed but please contact us directly and we will arrange a replacement.
Adam

Valutata 5 stelle su 5

Fantastic company, fantastic products

Fantastic! Hamper lovely, it was a Christmas gift and they were over the moon with it, such a treat.
Customer service was second to none, the delivery driver decided that their old bin (now used with dog poo bags) was a suitable place to drop the package into with no note where to it was and after the hunt to find it, the package was soggy and ruined, the company apologised (even though it wasn’t their fault) and had a new one with them the next day no problems at all, very impressed especially right next to Christmas! I would highly recommend to anyone.

19 dicembre 2024
Non scritta su invito
Logo di Devon Hampers

Risposta di Devon Hampers

Thanks Michelle - I am glad we could sort that out for you and get a fresh hamper to them.
Adam

Valutata 3 stelle su 5

Unable to review

Sorry, but I can't send a review as the hamper was sent as a present, so I neither saw nor tasted it and as far as I know it hasn't been opened yet.

7 dicembre 2024
Non scritta su invito
Logo di Devon Hampers

Risposta di Devon Hampers

Hello
Hopefully the hamper was well received as a present and you can give a more positive review now?
Adam

Valutata 5 stelle su 5

Slick operation

Slick operation, complicated order with a few last minutes changes, delivered in time to the right people and places. With some very happy clients.

12 dicembre 2024
Non scritta su invito
Logo di Devon Hampers

Risposta di Devon Hampers

Thanks for the lovely review Charlie,
Always a pleasure and great to know the clients loved them!
Adam

Valutata 5 stelle su 5

Very pleased

The website and the selection of goods are excellent. The hamper looks great. There was an issue with the delivery company but after speaking to Lucy at Devon Hampers she managed to resolve the issue to get the hamper here.

I would definitely recommend.

2 dicembre 2024
Non scritta su invito
Logo di Devon Hampers

Risposta di Devon Hampers

Thank you Anthony - Lucy is great at resolving these things!

Valutata 5 stelle su 5

Devon Cream Tea Hamper for the Win!

We bought a Devon cream tea hamper for my mum-in-law who absolutely loved it. Being from Devon herself, her standards are high in these matters!

9 dicembre 2024
Non scritta su invito
Logo di Devon Hampers

Risposta di Devon Hampers

Kirsten - we are delighted that we lived up to your Mum in Law's standards!

Valutata 1 stelle su 5

Poor Delivery Service and Lack of Responsibility

I ordered a hamper from Devon Hampers to brighten the day for my cousin, who is currently undergoing chemotherapy. While the hamper has finally reached her, the experience was far from satisfactory and involved additional expense and effort on my part—something I shouldn’t have had to deal with after paying for delivery.

Despite providing the correct address, including the postcode, the hamper was delivered to the wrong house—a completely different property about half a mile away. The courier, DX Express, relied solely on the postcode and ignored the clearly visible house name, which did not match the delivery address. This error caused unnecessary confusion and delay.

When I contacted Devon Hampers, their response was disappointing. They initially claimed the delivery was correct, only to later admit the mistake after I provided photographic evidence. Shockingly, their solution was to suggest my cousin “pop around” to collect the hamper herself—despite knowing she is undergoing chemotherapy and not in a position to travel.

Ultimately, someone else had to retrieve the hamper on her behalf, which added to my expense and stress. I fail to see why I paid for a delivery service that did not meet even the most basic expectations of accuracy and care. Devon Hampers’ handling of the situation lacked accountability, and their reliance on a courier that operates with such negligence is unacceptable.

While the hamper itself was lovely, the process of getting it to the right place turned what should have been a thoughtful gift into an ordeal. If you value reliability and a stress-free experience, I recommend considering alternative providers who take responsibility for ensuring your gift reaches the intended recipient without added hassle.

3 dicembre 2024
Non scritta su invito
Logo di Devon Hampers

Risposta di Devon Hampers

As an award-winning service provider, we hate it when occasionally things go wrong. We try to put this right as soon as we can.
It is great that the hamper was perceived to be lovely however it is disappointing that in your review, you failed to mention that you gave us an address and postcode a mile from its intended destination. The driver delivered to the address he was given and it is good news that it reached its recipient within a few hours.

Come funziona Trustpilot

Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.

Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.

Scopri di più sui diversi tipi di recensioni.

Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.

Scopri di più su come vengono gestite le recensioni su Trustpilot.

Ecco qui 8 consigli per scrivere delle ottime recensioni.

La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.

Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.

Scopri di più