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Scopri cosa dicono le persone

Valutata 5 stelle su 5

I ordered an afternoon tea hamper to send to a friend in Yorkshire. On receipt of order confirmation I realised I had made a mistake on the address for delivery. This was Saturday so had to wait unt... Leggi di più

L'azienda ha risposto

Valutata 1 stelle su 5

Hamper ordered weeks before Mother’s Day, acknowledgement received but product was never delivered. No response to any follow-up emails or calls. Have had to report as fraudulent transaction and recla... Leggi di più

Valutata 5 stelle su 5

This is the second time I have used Devon Hampers and they did not disappoint. Hamper was gorgeous, full of local delights and I was able to add a few other bits which were very much appreciated. Bein... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

After two delayed deliveries (no fault of Devon Hampers), the parcel arrived as a birthday gift for our diabetic friend. We'd ordered the reduced sugar hamper and it was delicious, so our friends said... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Negozio di cesti regalo
  2. Panetteria
  3. Negozio di formaggi
  4. Latteria
  5. Negozio di articoli da regalo
  6. Servizio di ordini alimentari online

Scritti dall'azienda

Devon Hampers - Lovely Westcountry Treats Delivered to Your Door. We've been doing what we love since 2014 - putting together beautiful hampers packed with proper local goodies from small producers across Devon, Cornwall and Somerset. From our famous Devon cream teas (cream first, obviously!) to gorgeous artisan cheeses, homemade chutneys, local tipples and loads more. We work directly with the brilliant people who make all these lovely things, and we make sure everything is taste tested before it makes it into our hampers. Pick one of our ready-made hampers or build your own - whatever takes your fancy. We've been lucky enough to win a few awards along the way (Gold at Taste of the West for three years running, and Platinum at the Food Drink Devon awards for best online retailer - twice!). We deliver across mainland UK, and our hampers are perfect for birthdays, thank yous, thinking of you moments, or just because you deserve something nice. Our Awards: Food Drink Devon: Best Online Retailer 2025/26 Taste of the West: Gold Best Online Retailer 2024/25 Whether you fancy a Devon cream tea, a selection of Westcountry cheeses, or a proper foodie hamper, everything comes from producers who genuinely care about what they make. No fuss, just delicious food sent straight to your door.


Informazioni di contatto

4,0

Molto buono

TrustScore 4 su 5

606 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Ha risposto al 41% delle recensioni negative ricevute

Solitamente risponde entro 48 ore

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

What a find 😀

My sister lives in Manchester, I live in Devon. For her birthday I wanted to give her a little bit of Devon so I was chuffed to bits when I found Devon hampers. You pick your own!!
I ordered lunch for 2 -
Pasties
Scones
Clotted cream
Jam
Tea bags
Fudge
All packed in a beautiful box and delivered to her door on a day of my choosing. I was kept informed of where it was right up until it reached my sister.
Fabulous service & amazing price.
My new go to for all occasions 🤩

13 maggio 2025
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Risposta di Devon Hampers

What a lovely review! Thank you Beverley

Valutata 5 stelle su 5

Yummy …

Easy to order with a date that sorted They we’re a gift so did not see them but was told they were yummy.

9 maggio 2025
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Risposta di Devon Hampers

Thank you Brian

Adam

Valutata 5 stelle su 5

Fantastic customer service

Cannot fault this company- very long story, but I ordered hamper for friend who was unwell and she had received another cream tea from Cornish company from family and thought my delivery was a scam so turned away delivery - after calling customer services to explain the situation they sent a new order to my friend no questions. Very quick to resolve issue and cannot fault customer services- highly recommend.

12 maggio 2025
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Risposta di Devon Hampers

Thank you Carolyn, I'm pleased we were able to help sort that out. Adam

Valutata 5 stelle su 5

This is a great company to buy fromonline sales of Hampers are a…

This online sales of Hampers are a great company to work with. From the first telephone enquiry for their Devon Cream Tea Hamper, the sales assistant
Was most helpful, when the hamper was despatched the online tracking added to my daughters pleasure by
Allowing her track the hampers journey.

8 maggio 2025
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Risposta di Devon Hampers

Thanks Ronald.

Adam

Valutata 5 stelle su 5

Vegan cream tea

Order arrived on requested date, well packed. Enjoyed vegan cream tea and cakes, delicious. Thank you.

2 maggio 2025
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Risposta di Devon Hampers

Thansk for the great review Frank

Valutata 1 stelle su 5

Poor Service

I ordered a cream tea for two to be delivered on Wednesday.it was sent on
Tuesday to the courier who delivered
Thursday afternoon the cream was hot and so were the scones after being driven around all day in a hot van not fit to eat I called this morning to advise of the delay and was told I would get a refund for the perishable items and not much help when I wanted a nice surprise
I was told the delay wasn't their fault but why advertise the day of delivery on
the website
I would definitely not ever use again I paid £26.00 to put in the bin I got a refund of £7.70 disappointed as nobody seems to careless

1 maggio 2025
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Risposta di Devon Hampers

Hi Sam,
Thank you for your feedback. We always strive to provide a brilliant experience, and we are disappointed when things go wrong.
We are sorry that our couriers were unable to deliver on the day you requested. Although we make every effort to ensure your order is delivered in perfect condition and on time, occasionally deliveries may be delayed due to conditions beyond our control. We are acutely aware that nearly all of our hampers are gifts and many will be a special occasion.
I can see that we have refunded you the cost of the perishable items in the hamper, as agreed when you called. Once again I am sorry that the delivery was not as expected.

Valutata 5 stelle su 5

Reliable Company and Great Product

Have used this company before and find their website easy to use. Plenty of choice of items to send. Gift was much appreciated by my daughter (sent instead of an Easter Egg). Delivery went well and on time too. Many thanks

17 aprile 2025
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Risposta di Devon Hampers

Thank you Judy. We are glad you enjoyed our Easter selection

Adam

Valutata 1 stelle su 5

Shocking Delivery- Ordered hamper as present for friends…

Ordered hamper as present for friends and arranged delivery, sat in throughout delivery time and didn't arrive, no message. Eventually next day told it would be delivered later and I sent message asking if it had been kept refrigerated overnight, no answer. Item delivered and driver left on step before running off, so no chance to ask him. Sent a message to hamper company expressing my concern about fresh food not being kept cold, but again, no answer. Very disappointed and not confident about giving it as a present, product looked good but delivery let it down badly.

16 aprile 2025
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Risposta di Devon Hampers

Hi Lorraine, thank you for supplying your order details, and thank you for your review. After your hamper left us I can see tthat there was a failed delivery on the first nominated day, and it was automatically upgraded and delivered before 11am the next day. We do all we can to deliver within 24 hours of dispatch, and our parcels are fully tracked, but sometimes things don’t go to plan.
We enclose a card in all our hampers which explains that the contents are best if consumed within 5 days of dispatch and yours was within that time frame. In practice, hampers going to Scotland often take 2 days and the contents remain delicious.
We can find no record of any correspondence from you prior to this review that would have allowed us to reassure you regarding the freshness of the contents or to rectify the situation you describe. I am sorry you were disappointed on this occasion.

Valutata 5 stelle su 5

Absolutely fabulous hamper for my…

Absolutely fabulous hamper for my husband’s birthday! A great taste of home, packaged beautifully, delivered quickly and tasted fabulous!
Thank you!

4 aprile 2025
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Risposta di Devon Hampers

It's great that he still enjoys the Taste of Devon.
Thanks Karen

Valutata 5 stelle su 5

Delicious treat

Nicely presented Devon cream tea fresh scones luxury cream and jam, I will order again fir a special birthday later this year. Thank you.

28 marzo 2025
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Risposta di Devon Hampers

Thank you Angela

Adam

Valutata 5 stelle su 5

Never disappointed with the quality

I’ve ordered these hampers multiple times before and they are always wonderful and good value for money.

28 marzo 2025
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Risposta di Devon Hampers

A returning customer is the best sort of feedback!
Thank you for all your orders Ella.
Adam

Valutata 5 stelle su 5

Gorgeous, tasty cream tea

After two delayed deliveries (no fault of Devon Hampers), the parcel arrived as a birthday gift for our diabetic friend. We'd ordered the reduced sugar hamper and it was delicious, so our friends said. The scones, warmed in the microwave, we're fabulous and the jam,amazing. And the wicker basket was a lovely touch. Thanks go to Devon Hampers for their understanding and resending of another hamper which was very much appreciated.

1 aprile 2025
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Risposta di Devon Hampers

I am glad we could sort that out and thank you for your understanding.

Adam

Valutata 5 stelle su 5

Perfect

Delivered exactly as described and on time! Recipient was delighted!

18 marzo 2025
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Risposta di Devon Hampers

Thank you P.S-M

Valutata 5 stelle su 5

Devon Hampers were amazing

Devon Hampers were amazing. The items purchased were a gift to my son and his family to celebrate their moving house. Unfortunately their moving in date changed and Devon hampers changed the delivery address for me with no fuss. They even threw in a gift message as well. Wonderful service, will definitely use again!

2 marzo 2025
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Risposta di Devon Hampers

Thank you for lovely review. I'm glad we could make that minor change for you.
Adam

Valutata 5 stelle su 5

Another great gift

The second time I have used Devon Hampers.
Both recipients were delighted with their hampers.
Easy ordering and very efficient service,

4 marzo 2025
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Risposta di Devon Hampers

Thanks for your review and for using us again Alison. That's the best endorsement!

Adam

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