The Dessy Group Recensioni 

280
•
TrustScore 2.5 su 5

2,3

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Valutata 1 stelle su 5

I'm assisting my daughter finding groomsmen ties that match or coordinate with her bridesmaids dresses. This has been much more difficult than expected. I ordered 5 fabric samples and paid >$30 for o... Leggi di più

Valutata 5 stelle su 5

Absolutely the best place to go to when looking for bridesmaid dresses & junior bridesmaid which aren't easy to find. A very knowledgeable staff very professional very caring went the extra mile to... Leggi di più

Valutata 1 stelle su 5

Dresses are gorgeous but I couldn’t get mine as I needed it for a wedding and it shipped to their international shipper shopex pretty quickly but after that my parcel was stuck there for 3 weeks no si... Leggi di più

Valutata 4 stelle su 5

I have very much enjoyed working with Dessy to purchase dresses & accessories. My only small suggestion would be to replace "we'll advise when it's in stock" with a notice of discontinuation - as thi... Leggi di più

Dettagli dell'azienda

  1. Servizio per matrimoni
  2. anche in
  3. Associazione o organizzazione

Informazioni fornite da varie fonti esterne

The Dessy Group, formerly known as A & M Rosenthal, was established in 1939. Originally designers of veils and attendants headpieces, The Dessy Group grew into a leading designer of bridesmaid dresses, social occasion dresses, flower girl dresses, men's formalwear and wedding accessories under the labels Dessy Collection, After Six, Alfred Sung, Lela Rose Bridesmaid, Social Bridesmaids, JY Jenny Yoo, Bella Bridesmaids and Studio Design Collection.


Informazioni di contatto

2,3

Scarso

TrustScore 2.5 su 5

280 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 25% delle recensioni negative ricevute

Solitamente risponde entro 24 ore

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

2,3

Tutte le recensioni

(280)

5 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 1 stelle su 5

The shoes I ordered are extremely …

The shoes I ordered are extremely cheap. They are made in China, do not fit properly, and hurt my feet. They honestly feel like cardboard. Also, the cheapest option for shipping is $12. I am going to return the shoes and have to pay additional shipping. The shipping charges cost as much as the shoes! I will NEVER shop here again.

11 agosto 2017
Non scritta su invito
Valutata 1 stelle su 5

I ordered my dress based on my …

I ordered my dress based on my measurements and when the dress came it did not fit. I had to take it to countless alteration shops...before finding someone who could take it apart, add fabric and completely redo the dress..because it was not made correctly to begin with. After paying 300 for this dress.. I had to kick out another 180 for alterations. I could have bought a whole new dress. The bust was too big ... and the back dimensions were not the same from the bottom of the zipper to the top. It was a disaster...I will never purchase from this company again and will make sure to let everyone I know to avoid them also..

11 agosto 2017
Non scritta su invito
Valutata 4 stelle su 5

Finding multiple colors for fabric …

Finding multiple colors for fabric swatch sales was a little difficult. I tried clicking on the "Fabric Samples" tab and that didn't really take me where I thought it would. It was only once I was on a specific dress and clicked on "Order a Fabric Sample" did I get to the right place.

10 agosto 2017
Non scritta su invito
Valutata 1 stelle su 5

Leider Abzocke!!

Wir sind mehr als unzufrieden mit dem Service. Meine Frau hat Mitte Mai zwei Kleider bestellt. In den FAQ´s sowie in den Allgemeinen Geschäftsbedingungen steht, dass man gern mehrere Kleider bestellen kann. Es gibt die Möglichkeit die Kleider auch wieder innerhalb von 30 Tagen zurückzusenden und man würde das Geld wieder rückerstattet bekommen (lediglich das Porto muss selbst getragen werden!).
Meine Frau hat nun ein Kleid behalten und das andere wieder zurück gesendet. Nach etwas 1 Monat haben wir uns dann bei Dessy gemeldet, und gefragt, wo denn das Geld bleibt. Uns wurde gesagt, dass wir das Geld wieder auf unsere Kreditkarte gutgeschrieben bekommen! Leider ist bis heute nichts passiert, so dass wir zwei Kleider bezahlt haben, zudem noch Portogebühr in Höhe von € 20,-- aber lediglich nur ein Kleid haben! Das ist ein super Geschäft für Dessy aber für uns sehr, sehr unbefriedigend! Ich rate allen dazu, sich keine Kleider bei Dessy zu holen, denn der Service ist alles andere als gut!! Nie mehr Dessy!!!

10 agosto 2017
Non scritta su invito
Valutata 4 stelle su 5

Sizing chart was a bit odd

Sizing chart was a bit odd. I had to return the dress as I was unable to zip it up. I usually wear a size 4, ordered a 6 using the size chart, and was not able to wear the dress.

Free returns would be nice.

9 agosto 2017
Non scritta su invito
Valutata 2 stelle su 5

A swatch of fabric cost me £17 …

A swatch of fabric cost me £17 including postage! After paying over £500 on two bridesmaid dresses I find it shocking they don't supply bridal shops with some swatches for paying customers.

6 agosto 2017
Non scritta su invito
Valutata 4 stelle su 5

Pretty good

They were pretty helpful in trying to find bridesmaids dresses. Could be a little more proactive. We wanted a specific color, but the girl helping us failed to tell us they style we wanted didn't come in that color until the end of the appointment.

6 agosto 2017
Non scritta su invito
Valutata 5 stelle su 5

Bridesmaid Party Dresses

Bridesmaid Party

I am very very pleased with the service from The Dessy Group. I want to first say a big THANK YOU, because I previously had reservations to purchase any dress from The Dessy Group due to reading multiple negative reviews; but I still took the chance and said let me give them a try. I also was fortunate to reside in the same state and was able to visit The Dessy Group showroom; which was an advantage, since all of my bridesmaids were able to try on their dress. The packages to all 6 of my bridesmaids took a total of 6 weeks for the dresses to arrive with a request for a rush delivery. I was very pleased to have the dress arrive one week earlier than the scheduled delivery time. Another A+ grade The Dessy Group received in my book is their precise packaging. One bridesmaid opened her package to find the dress neatly provided with a sturdy hanger, along with a garment bag to store the dress in. I am beyond satisfied and soooo happy I did not listen to the negative reviews on the website. Thanks so much Dessy Group. You all are great and was able to put my worries to the side.

6 agosto 2017
Non scritta su invito
Valutata 5 stelle su 5

YOU GUYS ARE AWESOME!

YOU GUYS ARE AWESOME!! I WOULD HIGHLY RECOMMEND YOU TO ANY BOBY! MY DRESS WAS VERY WELL MADE AND FIT AWESOME! THANK YOU SO MUCH FOR YOUR ON TIME DELIVERY AS WELL!

4 agosto 2017
Non scritta su invito
Valutata 5 stelle su 5

I cannot recommend the Dessy Group …

I cannot recommend the Dessy Group enough. I placed an order which I later realized I had picked the wrong colour. I emailed and Rebecca Cagnoni changed my order and then had it shipped. The order was received yesterday and I am thrilled with it. I have ordered my bridesmaid dresses from the Dessy Group also. I cannot commend Rebecca and your team enough. Thank you for making this process so painless. Have a lovely day.

4 agosto 2017
Non scritta su invito
Valutata 4 stelle su 5

Smooth Transaction

I had absolutely no problems with our transaction. The reason for the 4 star rating rather than a 5 star rating was the shipping costs.

3 agosto 2017
Non scritta su invito
Valutata 5 stelle su 5

I brought my dress for my daughter wedding

I found this website because when I order my dress for my daughter wedding from a department store it was a little small and to short. I am so glad that I found this website. When I received my dress from them I felt in love with all over again. I got my dress sooner then they told me and that was a plus. I got extra 5 inches to my dress and that was a plus also. And the wonderful thing they was doing was emailing you about your order and I also gotten a thank you postcard for shopping with them. Things like this makes a person come back and tell people how good they are

31 luglio 2017
Non scritta su invito

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