The customer service has been absolutely phenomenal. They go above and beyond for their customers. I bought my first Chanel from them and truly had the best experience doing so and the most beautiful... Leggi di più
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The customer service has been absolutely phenomenal. They go above and beyond for their customers. I bought my first Chanel from them and truly had the best experience doing so and the most beautiful... Leggi di più
L'azienda ha risposto
We've bought several items from the Designer Exchange in the past and some stuff more recently. Never had any issues. Extremely helpful and friendly atmosphere. The girls on the floor and the owner hi... Leggi di più
L'azienda ha risposto
Wonderful service from Sinead and the team who have secured my unicorn bag. The team are very helpful and responsive and went the extra mile, especially as I am UK based. A certificate of aut... Leggi di più
L'azienda ha risposto
This was my first time ordering and I was more than satisfied: careful and fast shipping. My bag is beautiful and perfectly matches its description; I highly recommend it!
L'azienda ha risposto
Award-winning curators of preloved luxury bags and accessories, with 10 years of experience and driven by luxury, quality and authenticity. Now located at 35 Exchequer Street and Online 24/7. Officially Entrupy verified. We are Designer Exchange, a multi award winning company who are Ireland’s only dedicated pre loved, authentic designer handbag and accessory re-sale boutique. Our knowledgeable staff provide top quality, honest and genuine customer service to our expanding community. We are the go to destination for pre-loved luxury, providing our customers with the ability to unlock value by selling us their previously loved items. We offer more manageable ways for our customers to own the previously unattainable ‘perfect handbag’ for every day of their lives. We make handbag dreams come true. Designer Exchange is located at 35 Exchequer Street, Dublin 2. (Right beside The Old Stand Pub). So not only do you have our amazing online store to browse, you can also visit us at a very convenient city centre location. Designer Exchange Dublin, opened it's doors on October 2012 and have continued to evolve into Ireland's biggest and most trusted seller of Designer Handbags and Accessories. We are an Irish Independent company, currently employing 19 people. We network with an array of consultants and industry specialists to ensure we are bringing you fabulous authentic designer fashions daily. We now have a partnership with the oldest running department store in Ireland, Arnotts Henry Street. We're located on the Ground Floor. We also have exclusive stock available on their website, www.arnotts.ie. Please note, we are in no way affiliated with any of the brands that we sell. The brands in question all have registered trademarks of their own. We do not claim to gain supply from these companies or sell these products as new. All of our items are sold as vintage or pre loved and will all have been bought by private individuals at the start of their lives and then sold or exchanged to us. When condition says "Next To New", this does not imply that the product is Brand New. It explains that we cannot find a single flaw in it's condition and is as close to new as we can explain.
Certificates With Every Purchase
It is the first question that should be asked and the first question we answer. Knowing that you have an authentic designer handbag on your arm is one of the best feelings you can have. We promise the authenticity of every single item we sell. We do not expect you to buy anything that we are doubtful of, and we would never attempt to sell it to you. Our business is based on integrity and trust and we will never compromise on either.
HOW? Our in house professionals authenticate every item that comes through our doors. We have a rigorous checklist in place for each designer, some with more details to check for than others. If any item does not entirely pass through our checklist, it simply does not come in. At Designer Exchange, we issue a certificate of authenticity with every piece.
We also use an authentication software called Entrupy. Entrupy is the worlds first authentication solution for designer handbags. Entrupy is powered by artificial intelligence where they have built a complex detection algorithm that deciphers the replicas from the real thing.
35 Exchequer Street, D02 TE20, DUBLIN 2, Irlanda
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Solitamente risponde entro 24 ore
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Excellent service & staff
Delighted with my purchases
Many Thanks Paddy , Sinead , Olivia
👜👜👛👛
This was my first time ordering and I was more than satisfied: careful and fast shipping. My bag is beautiful and perfectly matches its description; I highly recommend it!

Risposta di Designer Exchange Ltd

Risposta di Designer Exchange Ltd
Excellent customer service. Quality of order exceeded expectations. Item came carefully packed in next day delivery.
Highly recommended

Risposta di Designer Exchange Ltd
The customer service has been absolutely phenomenal. They go above and beyond for their customers. I bought my first Chanel from them and truly had the best experience doing so and the most beautiful bag which came to me with prompt delivery. Will definitely buy again from them and recommend all of my friends!

Risposta di Designer Exchange Ltd
Amazing customer service. Very helpful and beautiful stock. Delighted with my purchase

Risposta di Designer Exchange Ltd
Always a pleasure to purchase from would highly recommend from there knowledge of items to aftercare so professional x the girls are lovely to so friendly x

Risposta di Designer Exchange Ltd
Wonderful service from Sinead and the team who have secured my unicorn bag.
The team are very helpful and responsive and went the extra mile, especially as I am UK based.
A certificate of authenticity arrived immediately after making my purchase and I know that when my bag arrives, she will be perfect!

Risposta di Designer Exchange Ltd

Risposta di Designer Exchange Ltd
Excellent customer service , lovely staff and amazing collection of handbags

Risposta di Designer Exchange Ltd
Thank you so much for helping me source this beautiful piece. Outstanding service as always

Risposta di Designer Exchange Ltd
Brilliant efficient service. The process was seamless from start to finish. Friendly staff and overall a great place

Risposta di Designer Exchange Ltd
Products always exactly as described quick shipping, always the highest quality of customer service

Risposta di Designer Exchange Ltd
Always a responsive customer service - genuine items - this is a business that has been going for a long. Time and know what they’re doing.i trust them with the authentification of bags 💯. Have sold a few bags through them too and happy with their prices and quotes. Bags sold quickly .

Risposta di Designer Exchange Ltd
We've bought several items from the Designer Exchange in the past and some stuff more recently. Never had any issues. Extremely helpful and friendly atmosphere. The girls on the floor and the owner himself are pleasure to deal with.

Risposta di Designer Exchange Ltd

Risposta di Designer Exchange Ltd
Good contact with the seller and very fast shipping. Beautiful bag, I recommend it.

Risposta di Designer Exchange Ltd
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