Designerclan Recensioni 76

TrustScore 4 su 5

3,9

Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

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Valutata 5 stelle su 5

Speedy delivery, great customer service, kept up to date and able to track delivery, high quality product great price , exactly what it says on the tin 5⭐️

Valutata 4 stelle su 5

Jumper is top tier all real and legit as you can check with the QR code really happy with the quality to say it's second hand Will definitely be returning! Delivery took longer than it should do... Leggi di più

Valutata 5 stelle su 5

this is an update from 1 star to 5 star. as always the quality of the jumpers and over shirts are brilliant, third time ordering. no doubt ill be back again. one small thing is the delivery,... Leggi di più

Valutata 5 stelle su 5

Condition of the item is practically brand new and was delivered on time. Item passed the authentic checker

Dettagli dell'azienda

Scritti dall'azienda

Pre-loved designer without the price tag


Informazioni di contatto

3,9

Molto buono

TrustScore 4 su 5

76 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Ha risposto al 93% delle recensioni negative ricevute

Solitamente risponde dopo 1 mese o più

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Valutata 2 stelle su 5

Didn’t have the jumper I ordered so was…

Didn’t have the jumper I ordered so was offered money back or different colour still waiting for a answer

11 settembre 2025
Logo di Designerclan

Risposta di Designerclan

Hi Paul,

We’re sorry for the delay in getting back to you and for the initial stock issue with your order.

We can confirm that your order has now been successfully delivered.

We appreciate your patience while this was resolved, and we apologise for any inconvenience caused.

If there’s anything further we can help with, please don’t hesitate to reach out.

Designer Clan

Valutata 3 stelle su 5

Late delivery two items then out of…

Late delivery two items then out of stock

23 dicembre 2025
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Risposta di Designerclan

Hi Mark,

Thank you for your feedback, and we're really sorry for the initial issues you experienced with your order.

We can see that this has been resolved and the order was successfully delivered. We appreciate your patience while we got this sorted for you.

Designer Clan

Valutata 1 stelle su 5

Received gds that where not acceptable…

Received gds that where not acceptable return goods with no issues might be ok some people just not me

30 dicembre 2025
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Risposta di Designerclan

Hi Edward,

Thanks for taking the time to leave feedback, and we’re sorry the items weren’t as expected.

We can confirm we received your return and a full refund was issued to the original payment method, so the matter has now been fully resolved.

We take condition grading seriously and are reviewing this listing internally to ensure our descriptions and checks remain accurate. If you’d like to discuss anything further, please reply to our email and we’ll be happy to help.

Designer Clan

Valutata 3 stelle su 5

Genuine item but more wear than a 10/10

Genuine item but more wear than a 10/10 as listed. Also smaller fit than newer CP sweatshirts I have

29 dicembre 2025
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Risposta di Designerclan

Hi Chris,

Thank you for your feedback, we really appreciate you taking the time to share your experience.

We're glad to hear you were happy with the authenticity of the item, but we're sorry to hear it didn't meet expectations in terms of fit and condition.

If there's anything we can help with, please feel free to reach out to us directly.

Designer Clan

Valutata 3 stelle su 5

Review edit

Happy to edit previous review

After an extensive wait, which now may be down to Royal Mail, I’m happy to say that the jumper has finally arrived, seems the quality it was rated an happily authenticated.

A bit of a strange first time experience from the company, (communication could’ve been a bit better) but give them the benefit of the doubt and would likely purchase again.

6 gennaio 2026
Non scritta su invito
Logo di Designerclan

Risposta di Designerclan

Hi Chris,

We’re sorry for the delay and the frustration caused. We can confirm your order has been dispatched and is currently in Royal Mail’s network. We’re actively chasing this with Royal Mail and have messaged you directly with the tracking details and next steps. If you reply to our message, we’ll keep you updated until this is fully resolved.

Designer Clan

Valutata 5 stelle su 5

Have used Designer Clan 3 times

Have used Designer Clan 3 times. Two great condition pieces at a price I was happy with.
3rd time I wasn't happy with the sizing, not only did they sort the return out in speedy time, but checked in for feedback. Nothing wrong with the item, just didnt suit me.
A decent company to deal with.

28 novembre 2025
Valutata 1 stelle su 5

I won’t be using this company ever…

I won’t be using this company ever again. Made an order on the 26th November and still nothing has arrived. Emailed on seller on several occasions, and no reply. Don’t even know if I can get refund as seller hasn’t provided any tracking information either. I would seriously avoid this company

26 novembre 2025
Non scritta su invito
Logo di Designerclan

Risposta di Designerclan

Hi Danny,

We’re sorry to hear you felt this way at the time.

We can confirm that this order was subsequently delivered and later returned to us, with a full refund processed.

We always aim to respond to customer enquiries promptly and resolve any delivery issues as quickly as possible. We’re pleased the matter was brought to a full resolution.

If you would like to discuss anything further, please feel free to contact us directly.

Designer Clan

Valutata 1 stelle su 5

I placed an order a week ago have…

I placed an order a week ago have emailed twice now and got no reply can someone please contact me

27 novembre 2025
Non scritta su invito
Logo di Designerclan

Risposta di Designerclan

Hi Laura,

We’re sorry you initially experienced delays in communication — that’s never the standard we aim for.

We can confirm that your order was successfully delivered shortly after and has since been returned to us, with a full refund processed.

We appreciate your patience while this was resolved and we’re pleased we were able to bring the matter to a complete conclusion. If there’s anything further we can assist with, please feel free to contact us directly.

Designer Clan

Valutata 1 stelle su 5

Ordered a reported perfect condition…

Ordered a reported perfect condition Stone Island jumper that when it arrived it was in awful condition. Wrong colour, hole in the back of the jumper, faded at the bottom, bobbles all over and the badge was creased and again bobbled. Sent it back immediately for a refund.

29 ottobre 2025
Logo di Designerclan

Risposta di Designerclan

Hi Gary,

We’re sorry the item wasn’t as expected. As soon as you got in touch, we provided a return and confirmed a full refund back to the original payment method.

If you’d like us to review anything further, please contact us on the email thread with your order number and we’ll help straight away.

Designer Clan

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