Speedy delivery, great customer service, kept up to date and able to track delivery, high quality product great price , exactly what it says on the tin 5⭐️
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Jumper is top tier all real and legit as you can check with the QR code really happy with the quality to say it's second hand Will definitely be returning! Delivery took longer than it should do... Leggi di più
this is an update from 1 star to 5 star. as always the quality of the jumpers and over shirts are brilliant, third time ordering. no doubt ill be back again. one small thing is the delivery,... Leggi di più
Condition of the item is practically brand new and was delivered on time. Item passed the authentic checker
Dettagli dell'azienda
Scritti dall'azienda
Pre-loved designer without the price tag
Informazioni di contatto
Regno Unito
- hello@designerclan.com
- designerclan.com
3,9
Molto buono
76 recensioni
Ha risposto al 93% delle recensioni negative ricevute
Solitamente risponde dopo 1 mese o più
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Didn’t have the jumper I ordered so was…
Didn’t have the jumper I ordered so was offered money back or different colour still waiting for a answer
11 settembre 2025
Risposta di Designerclan
Hi Paul,
We’re sorry for the delay in getting back to you and for the initial stock issue with your order.
We can confirm that your order has now been successfully delivered.
We appreciate your patience while this was resolved, and we apologise for any inconvenience caused.
If there’s anything further we can help with, please don’t hesitate to reach out.
Designer Clan
Excellent Customer Services
Top customer service, prepared to go the extra mile.
Will become a regular customer now and highly recommend them.
21 gennaio 2026
Non scritta su invito
Great jumper
Great jumper, fantastic customer service, delivery needed to be quicker but Mattys communication was spot on
3 gennaio 2026
Non scritta su invito
Delivered on time and great condition…
Delivered on time and great condition of hoodie
23 dicembre 2025
Risposta di Designerclan
Hi Mark,
Thank you for your feedback, and we're really sorry for the initial issues you experienced with your order.
We can see that this has been resolved and the order was successfully delivered. We appreciate your patience while we got this sorted for you.
Designer Clan
Received gds that where not acceptable…
Received gds that where not acceptable return goods with no issues might be ok some people just not me
30 dicembre 2025
Risposta di Designerclan
Hi Edward,
Thanks for taking the time to leave feedback, and we’re sorry the items weren’t as expected.
We can confirm we received your return and a full refund was issued to the original payment method, so the matter has now been fully resolved.
We take condition grading seriously and are reviewing this listing internally to ensure our descriptions and checks remain accurate. If you’d like to discuss anything further, please reply to our email and we’ll be happy to help.
Designer Clan
Genuine item but more wear than a 10/10
Genuine item but more wear than a 10/10 as listed. Also smaller fit than newer CP sweatshirts I have
29 dicembre 2025
Risposta di Designerclan
Hi Chris,
Thank you for your feedback, we really appreciate you taking the time to share your experience.
We're glad to hear you were happy with the authenticity of the item, but we're sorry to hear it didn't meet expectations in terms of fit and condition.
If there's anything we can help with, please feel free to reach out to us directly.
Designer Clan
Review edit
Happy to edit previous review
After an extensive wait, which now may be down to Royal Mail, I’m happy to say that the jumper has finally arrived, seems the quality it was rated an happily authenticated.
A bit of a strange first time experience from the company, (communication could’ve been a bit better) but give them the benefit of the doubt and would likely purchase again.
6 gennaio 2026
Non scritta su invito
Risposta di Designerclan
Hi Chris,
We’re sorry for the delay and the frustration caused. We can confirm your order has been dispatched and is currently in Royal Mail’s network. We’re actively chasing this with Royal Mail and have messaged you directly with the tracking details and next steps. If you reply to our message, we’ll keep you updated until this is fully resolved.
Designer Clan
Great service would definitely order…
Great service would definitely order again. Thank you
20 dicembre 2025
Non scritta su invito
I have had a couple items off them and…
I have had a couple items off them and they have been great to deal with be all account. Very happy with the quality and when one item didn’t fit me right they were good at taking it back and giving a prompt refund. Would recommend
16 dicembre 2025
Non scritta su invito
Have used Designer Clan 3 times
Have used Designer Clan 3 times. Two great condition pieces at a price I was happy with.
3rd time I wasn't happy with the sizing, not only did they sort the return out in speedy time, but checked in for feedback. Nothing wrong with the item, just didnt suit me.
A decent company to deal with.
28 novembre 2025
I won’t be using this company ever…
I won’t be using this company ever again. Made an order on the 26th November and still nothing has arrived. Emailed on seller on several occasions, and no reply. Don’t even know if I can get refund as seller hasn’t provided any tracking information either. I would seriously avoid this company
26 novembre 2025
Non scritta su invito
Risposta di Designerclan
Hi Danny,
We’re sorry to hear you felt this way at the time.
We can confirm that this order was subsequently delivered and later returned to us, with a full refund processed.
We always aim to respond to customer enquiries promptly and resolve any delivery issues as quickly as possible. We’re pleased the matter was brought to a full resolution.
If you would like to discuss anything further, please feel free to contact us directly.
Designer Clan
I placed an order a week ago have…
I placed an order a week ago have emailed twice now and got no reply can someone please contact me
27 novembre 2025
Non scritta su invito
Risposta di Designerclan
Hi Laura,
We’re sorry you initially experienced delays in communication — that’s never the standard we aim for.
We can confirm that your order was successfully delivered shortly after and has since been returned to us, with a full refund processed.
We appreciate your patience while this was resolved and we’re pleased we were able to bring the matter to a complete conclusion. If there’s anything further we can assist with, please feel free to contact us directly.
Designer Clan
Fantastic quality of product and quick…
Fantastic quality of product and quick delivery. Thank you 🙂
21 novembre 2025
Brought a long sleeve polo its come…
Brought a long sleeve polo its come great condition be ordering again 👍
3 ottobre 2025
Very helpful in all areas and quality…
Very helpful in all areas and quality goods when arrived
28 ottobre 2025
Ordered a reported perfect condition…
Ordered a reported perfect condition Stone Island jumper that when it arrived it was in awful condition. Wrong colour, hole in the back of the jumper, faded at the bottom, bobbles all over and the badge was creased and again bobbled. Sent it back immediately for a refund.
29 ottobre 2025
Risposta di Designerclan
Hi Gary,
We’re sorry the item wasn’t as expected. As soon as you got in touch, we provided a return and confirmed a full refund back to the original payment method.
If you’d like us to review anything further, please contact us on the email thread with your order number and we’ll help straight away.
Designer Clan
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.
Scopri di più sui diversi tipi di recensioni.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.